First National Bank

I needed to open a checking and savings account and needed a bank that was not just in Pittsburgh…read more I decided to go with Chase as they are currently in 48 states. The manager Ruatu was super nice and extremely helpful. She went over everything from fees to balance requirments. I was in and out in about 30 minutes and was extremely happy with my decision to go with Chase. I also spoke about opening a business account which I will be going soon to open. If you are looking for a bank that is everywhere you can not go wrong with Chase.

Chase Bank

(2 reviews)

Basic attitude toward customers. Bank procedures. Clearer Explanation of rules. . Since my review…read moreneeds to be longer, I will vow here and now to never, ever, do business with this bank or sign up for its' credit cards.

I was having a problem transferring funds to my account from another bank, but Brandon Kull, the…read moremanager of the Pittsburgh downtown Chase Bank went out of his way to help me resolve the problem. His patience and ability to solve a difficult issue are commendable. In fact, I predict that Mr. Kull will go far in his chosen profession. Thank you.Mr. Kull Carol Watson

PNC Bank

2.8

(6 reviews)

As a PNC customer, l love having this branch location close to where I work…read more The employees are really friendly and the service is very good here. I'm usually in and out in a few minutes. This bank is everything I need.

Even though I have not been a fan of PNC in the past I am very happy with this branch. The people…read moreare friendly, polite and efficient with whichever problem you come to them with. I was personally re-opening an account, depositing large cash amounts and then withdrawing large cash amounts [I'm a student trying to get her affairs in order]. They were able to help me print a debit card on spot when it was not arriving in the mail before my Hong Kong travel and provided me with tons of coin rolls in order for me to empty my piggy bank. The waits are short and hassle-free. Great branch, will use again.

Citizens Bank

2.1

(7 reviews)

These people don't even know how to set up a round up to the next dollar on POS transactions…read more Anyway this banks service reps have zero knowledge of this option. Then taking more than several hours for nothing, this is all a waste of time. The worst bank I have ever dealt with. Go Sofi all the way.

This review is for the Citizens Credit Card. I also bank thru Citizens Bank.One would think that…read morethe Citizens bank could work together with any issues.But no they do not.Citizens Bank made a payment out of my checking account for 700, paying off the credit card!!!The payment I put thru online was for $110.This was on Jan 14. I still have not received my money back. I've called 3 times . Jan 19 - Jan24 -Jan 28. Each time I have been told 3-5 business days?!!Today when I called I didn't hold back - I kept saying I want my money this is credit card company and a bank transaction - why have I not received it?!So now the guy is cocky with me- I ask to talk to the supervisor and he put me on hold for over a 1/2 hour which of course I hung up.I told the guy My anger was not directed at him but the situation.So now I don't know what to do. any advice? Jacqueline Jenner

Huntington Bank

2.3

(6 reviews)

It would be hard to write a very lengthy review about a bank but I have to say this is the third…read morebank where ive opened an account and this was the best experience. They definitely gave more personalized mom and pop shop vibes while sharing all of the amenities of the two larger entities I bank with. The service was fast, full of coaching and very personable. As my fiancé and I set up a savings account they seemed genuinely interested in more than our finances, but also our story and we were made to feel very comfortable. They also made no assumptions and explained everything we'd have available to us, not suggesting anything before they knew what exactly we wanted. Honestly, only ended up here because Dollar Bank was closed but that now feels very fortuitous

The staff at the front desk are great. Very welcoming and engaging…read more When I visited this branch I was paired with a relationship banker. One of my inquires was regarding a promo that I was unsuccessful at obtaining via their website. The banker seemed to not know how to apply it but told me he would contact their support team and get back to me. During this interaction I mentioned the mailing address twice. The banker also did not provide information on when the card would arrive, nor did they shut the door while discussing private information, and they provided incorrect information about the check deposit limits via mobile and ATM. Days went by and the banker still hadn't followed up. I then reached out to customer support, and it took two phones on two separate days to get an answer regarding the promo. I was told it's resolved, though they were unable to provide a confirmation number for our call. I learned the relationship banker that I interacted with is the Branch Manager. Close to two weeks later the Branch Manager still hasn't followed up and my card was addressed to the incorrect address.

PNC Bank

1.6

(25 reviews)

Beaucrocracy is hideous, makes even the simplest tasks impossible to complete.in reasonable time…read more(e.g., months to determine if a cashier's check is deposited).

Worst banking I have experience in my life. They often miscalculate your payment and would not…read morerefund you any fees incurred from that. Look elsewhere.

BNY

I love Mellons, I love ever part of the Mellons particularly the Mellon Center…read more So obviously I was going to love this amazing towering glass-and-steel building that is one of the many skyscrapers which dominates the glorious skyline of downtown Pittsburgh. Inside, the building looks brand spanking new and very spacious as you can imagine. In an added plot twist, there is an underground passage right beneath the building (just go down from the main lobby) where there are a series of lunchtime-centric restaurants including the amazing Istanbul Grille. If every skyscraper had such wonders beneath it, I would spend all my time beneath skyscrapers. But as it happens, I stick to being down underneath this Mellon. Parking in this area is tricky during busy times, but if you manage to find it nearby, come and check out Istanbul Grille below this amazing building. The best place to view the skyline is from way up on Grandview Drive at the incredible lookout points. And you may be spending all your time in Pittsburgh after reading my reviews, but be aware that "BNY"... Baltimore Needs You.

First Commonwealth Bank

The most wonderful bank employees in the tri-state. They take the time and get to know you as a…read moreperson. They are at many events in the area helping to raise money for some need cause. Just stop in my sister said it like walking into "Cheers" but it's a bank. They do serve coffee though.

From the owner: At First Commonwealth Bank, we're obsessed with helping you build financial confidence for yourself…read moreand your business with checking and savings accounts, loans, financial planning, treasury management and SBA loans. Member FDIC. Equal Housing Lender.

Allegheny Valley Bank of Pittsburgh

1.0

I was completely transparent about my history from the beginning, and they were insistent that they…read morewere able to help me. After continual promises of closings and dates, they started delaying, week after week, costing me time and money. When one of my bill payments fell through the cracks because it was scheduled to post on a day that we were closing, they denied me the mortgage. They asked me for the same information over and over, to the point where I don't even think they were reviewing what I was sending them, they were just pacifying me until they could find a justifiable reason to deny me. When I gave it to them (a mistake, but MY mistake nonetheless), they all of a sudden were right on top of their job and denied me within 24 hours. Kimberlee Hill, the loan officer reviewing my information, was inept, would NOT return a phone call (when that would have resolved all of the issues and we wouldn't be in this situation). I wouldn't recommend them to ANYONE as they have lousy customer service and horrible communication skills.

Pittsburgh Gold & Diamonds Buyers - Gold & Gift Cards Exchange

4.3

(11 reviews)

•$$$$

False advertising. Had over 16 ounces in silver jewelry acted like he was too good to take it …read more False advertising wouldnt help me out at all .

What Wonderful, Honest and Beautiful People. She carefully analyzed each piece of gold jewelry…read moreusing several analytical tools / assays. The purchase price superior to anything that other "buyers" in Pittsburgh have offered. No tricks just pure honesty. They are smart in how they do business, they seek recurring customers (they also sell hand crafted jewelry and in their Bloomfield and Ross Park locations, I will certainly be a buyer). They buy gold jewelry but ALSO sterling silver flatware or silverware, again offer prices double what any others in Pittsburgh have offered. My Go To Place Now Always! God Bless their honesty and Kindness :)

First National Bank - banks - Updated August 2026

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Hill District Federal Credit Union

This is the only black owned banking institution in Pittsburgh. It's a small credit union that…read moredoesn't have the frills of big banking. The inside is cozy and the staff knows a lot of their customers by name. They're known for helping members of the community build their savings and improve their credit. They offer traditional loans like for vehicles and personal loans and they also offer some unconventional credit building loans.

PNC Bank

3.5

(2 reviews)

This PNC location feels like it sits on an island by itself. Off the Mills exit on Route 28 it has…read morean odd feeling to it. You would think that it would be busy around here but it is a quiet oasis because no one is going to the mall. I honestly thought that this location had closed because when I came here in the middle of the day it appeared there were no cars in the lot. It is of the newer look that PNC has adopted for their branch locations. Brick building with a fancy top. Several drive thru lanes to do vehicular banking. Which is of course what I stopped here for. I needed to deposit some checks and because it did not appear busy, it was not busy. I pulled around and found it to be an easy in and out. Unfortunate location for such a business. Hopefully there will be more businesses soon that will allow for uptick in business.

They have a great staff here at this location! I went with a giant bag of change to turn them in…read moreand get some extra cash but alas, they got rid of their coin counting machine! Ahh! This is a very convenient location for many in the area and it's one of the newer branches so the building itself and the outside area is newer which is really nice! If it weren't for them getting rid of the coin counter, I would be giving them a 5 star rating. Bring it back PNC!

Chase Bank

Chase Bank

Could not believe there is no Chase Bank page on Yelp for this wonderful bank on Forbes in Squirrel…read moreHill. So, I added it. The ATM is securely located in the lobby. With a touch of a ATM scan or swipe, the door opens. I didn't have any issues here. I used it twice during my trip to Pittsburgh. That's my bank!!

Citizens Bank

(3 reviews)

These people ran a credit report, soft that is to obtain information on an associate and friend of…read moremine for a person employed at the giant eagle market place. Very very bad business. Would you as a depositor recommend this bank.

The tellers are helpful. The AT Is mostly functioning, if its not just asked a teller, they will…read moreanswer you or check and see what the issue is. The Giant Eagle location is not always opened during posted business hours, Eden is very helpful.

Dollar Bank

Love this Dollar Bank. The parking lot is a little confusing at first, but makes sense once you've…read morebeen there a time or two (one-way in a big circle all around the building). They've got plenty of drive-thru banking options if it's raining or you just don't feel like slowing down on your errand run. Inside, they have complimentary coffee if you're waiting to meet with someone, but the service is so excellent I can't imagine you'd ever have time to do much of that. All the staff is friendly, quick, and efficient. No matter how big the line, they serve everyone in just minutes. Just a note: the address is Peebles Rd., but if you're looking for the location of the bank, just go to the McIntire Shopping Center in the North Hills. It's at the end of the shopping center closest to Vincentian.

Northwest Bank

(2 reviews)

I have banked with Northwest for about 30 years, and have found the personal touch to be…read morerefreshing, especially in this day and age of the Wall St. banks that have been actively robbing American citizens since before they crashed the economy in 2007. Because of Northwest's personal attention, they are aware of and helpful if I have been struggling and occasionally missed payments. They have helped me change billing dates so that I would be more sure there would be money in my account when auto pay bills arrived. Before giving up on a Bank that is focused on this area, and the people here, and which does not sell our mortgages to Wall St robots, (which then come and throw people out of their homes even when their mortgages are paid up and in order), I suggest if anyone is unhappy with a service or has an issue with Northwest, go talk with the branch manager, before giving up a community invested service like Northwest. NB: I am not, nor is anyone in my family, employed by Northwest Bank. I am just one satisfied customer.

My husband and I made a very big mistake going to this bank…read moreBefore you do the same thing read this When an item gets charged to the account and you dont have the money what the bank does is stops the payment then charges you 35.00 for an over draft fee eventhough you didnt get the item paid. So say like you set up an automatic payment for like you're car And you're insurance That's almost 600.00 all together But you run short because you already got money orders to make the payments and the automatic withdrawals havent stopped yet Well for each time a 35.00 overdraft fee goes to you're account that's 70.00 you're negative and the next 2 days go by the company tries it again but the bank declined it over and over while charging you 35.00 each time We put more money into this banks pockets then they actually earn. It is always best to have the money in the account of course but not always something that can happen when you get less then what the bank takes and keeps you in the hole each and every month It it's up to you if you want to pay a bank 35.00 for fees on items that dont get paid on or be smart read the fine print go to a bank that dont do this to people I know I'm going to be smart and move my money way away from gold pocket filled greedy people......

Dollar Bank

(3 reviews)

Horrible bank! been a customer for forty years. my credit card has been breached 20 times in last…read moreyear. The security here is virtually nonexistent. If you care about your security go elsewhere!

I had an issue with my account and have had issues with banks charging me fees in the past. I've…read morealways preferred this bank because all of the bankers are very nice and understanding! They fixed my problem within 5 minutes!

S & T Bank

4.0