Horrible bank! been a customer for forty years. my credit card has been breached 20 times in last…read moreyear. The security here is virtually nonexistent. If you care about your security go elsewhere!

I had an issue with my account and have had issues with banks charging me fees in the past. I've…read morealways preferred this bank because all of the bankers are very nice and understanding! They fixed my problem within 5 minutes!

I'm thankful for this location. I work 9-5 Monday through Friday and prefer to not handle personal…read morebanking needs on my lunch break. This branch is open until 2pm on Saturdays which is fabulous. It is never too busy on Saturdays and the tellers are nice.

I would not recommend Dollar Bank. They are not transparent about their promotional offers which…read moreended up causing me not to be eligible. While technically they weren't deploying deceptive sales tactics (because the fine print is on their website), their associates never properly explained how the promotion worked. Beyond that, the online portal for your account is horribly setup and not user friendly. Finally, I have to be honest in saying that some of their associates are not very good at explaining the processes involved in more complicated transactions such as those involving a mortgage in my case. Before you consider doing business with Dollar Bank, I recommend you consider other options available to you and if you do decide to work with them make sure your pencil is more than sharpened. They do not look out for their customers and do not seem overly concerned about making things right.

Dollar Bank , McMurray PA were very disrespectful and would not allow me to speak to a Manager…read more Paid off Mortgage early and still charged me extra funds for interest, etc. when I had a payoff letter showing a different amount. I would NEVER deal with this Dollar Bank again.

This is THE BEST Dollar Bank Location Downtown of all the 4 that are down here. The Bank Manager…read moreLen is Great and also Debbie the Teller... They are Both Very Nice and Caring to Helping You With Your Banking Needs...If Your Thinking Of opening an Account,They are usually running a special that you get up to $400 for Opening one with Direct Deposit... just ask For Len the manager and tell Him. "TomCat" sent you and He'll Set You Up... You Might Even Get a 2021 Calendar of they Have Any Left..lol... but Seriously I didn't Know that When I Met Len In Market Square at an event they usually did on Tuesdays (pre covid) That Id meet someone That Truly Represents Customer To The Highest Level... check Dollar Bank Market Square out Nd you'll see...THEY DON'T MALE YOU STAND OUTSIDE LIKE PNC BANK ON FIFTH AVENUE DOES !

Very easy to work with and friendly, helpful, staff.Excellent savings and IRA rates also.read more

absolutely sucks.... applied for a loan with this hole and was denied. Stated I had poor…read morerepayment history with them. Bad thing is, my credit score is 720 and I never had a loan with them ever. Looking for a new bank as I type.

I have banked with Northwest for about 30 years, and have found the personal touch to be…read morerefreshing, especially in this day and age of the Wall St. banks that have been actively robbing American citizens since before they crashed the economy in 2007. Because of Northwest's personal attention, they are aware of and helpful if I have been struggling and occasionally missed payments. They have helped me change billing dates so that I would be more sure there would be money in my account when auto pay bills arrived. Before giving up on a Bank that is focused on this area, and the people here, and which does not sell our mortgages to Wall St robots, (which then come and throw people out of their homes even when their mortgages are paid up and in order), I suggest if anyone is unhappy with a service or has an issue with Northwest, go talk with the branch manager, before giving up a community invested service like Northwest. NB: I am not, nor is anyone in my family, employed by Northwest Bank. I am just one satisfied customer.

My husband and I made a very big mistake going to this bank…read moreBefore you do the same thing read this When an item gets charged to the account and you dont have the money what the bank does is stops the payment then charges you 35.00 for an over draft fee eventhough you didnt get the item paid. So say like you set up an automatic payment for like you're car And you're insurance That's almost 600.00 all together But you run short because you already got money orders to make the payments and the automatic withdrawals havent stopped yet Well for each time a 35.00 overdraft fee goes to you're account that's 70.00 you're negative and the next 2 days go by the company tries it again but the bank declined it over and over while charging you 35.00 each time We put more money into this banks pockets then they actually earn. It is always best to have the money in the account of course but not always something that can happen when you get less then what the bank takes and keeps you in the hole each and every month It it's up to you if you want to pay a bank 35.00 for fees on items that dont get paid on or be smart read the fine print go to a bank that dont do this to people I know I'm going to be smart and move my money way away from gold pocket filled greedy people......

Dollar Bank Crafton office rarely have enough staff to handle walk-ins. It's as if they schedule…read moreassociates' lunch from noon - 1pm when everyone else is trying to rush to get banking done during the week ... and don't get me started on the weekends. Heaven forbid this branch figure out the higher demand for services on Mondays, or the last / first banking days of the month. That may require someone with common sense and a calendar.

Dollar Bank has always had one of the best on-line banking systems going for it which is why I like…read moreto do my banking here. Like most banks you can "deposit" your check remotely by taking an image of both the front and back. Their ATMs are free at all places noted by "Allpoint" whenever you are traveling. They offer free checking. I have received very good customer service each time I visit but the best thing I like is how their online banking works. Once you set it up and link your account you can add merchants from either a drop-down menu or "add your own" if you don't see one listed. You can also pay a person. When the merchant is added it will show you the number of days the amount you specify paid will be deposited in that merchant's account. The money is normally withdrawn immediately unless you schedule a future payment. The vendor will still get it in the time-frame specified. If they need to cut a bank check then the process is a little longer. The best part I like is that if the merchant fails to receive your payment by the guarantee due date and if it coincides with your payment due date then the bank will take responsibility for it after an investigation. Like most banks they offer credit cards as well as debit and their interest rate is not the greatest but that is to be expected. They now offer "Apple pay" if you are tech savvy and wish to use your IPhone with a certified vendor. They do have a "funds availability" once you deposit a check. So please don't think the entire amount is immediately available. Check with the bank on this matter. They only time funds are immediately available is when you are making a cash deposit. I've been relieved of having to worry about sending large sums of money though the mail when the occasion arises through this system.

Could not believe there is no Chase Bank page on Yelp for this wonderful bank on Forbes in Squirrel…read moreHill. So, I added it. The ATM is securely located in the lobby. With a touch of a ATM scan or swipe, the door opens. I didn't have any issues here. I used it twice during my trip to Pittsburgh. That's my bank!!