The same terrific deep tissue massage from Haiyan. She knows how-to work the knots out of my back…read more She has many regular customers and told me that one-third of her customers are women. She also encouraged me to see a doctor about one persistent knot ... and the doc diagnosed a tumor. Thankfully, it was benign. Will I return? Absolutely, yes.

5 stars are not enough. After four back operations, I underwent physical therapy, acupuncture, and…read moremany massages in the last 5 years. It still was not right, until today, June 21, 2025 I was referred to Haiyan, at Ocean Wellness. The most professional and knowledgeable masseuse I have ever had. As I walked out, I felt like a new person, not ready to run, but maybe after a few more visits. Thank you, Haiyan.

Very relaxing and accommodates walk ins. They do very deep tissue massage which is what I need and…read moreremove cracks from my back. Excellent quality massage.

Went in for a couples massage -timely service - awesome massage!! Will definitely be backread more

Excellent massage, comfortable, clean and super attentive, have been seeing coco, she gives…read moreoutstanding massage. Worth every penny!

My third time coming here, I was suddenly asked by an older woman to not only pay upfront but to…read morealso mandatory tip 20%. I have never experienced being forced to pay and tip right away. She was an older woman I had never seen here before, she was rude and kept saying "u pay now" without even approaching the register. Very odd and unprofessional interaction. I thought I had found a good spot not far from my job but sadly I won't be returning. I work in services and know how important tips are but have never asked at any massage place to tip upfront or even pay upfront.

I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

I was asked to arrive 15 minutes early to fill out paperwork. I got there and the paperwork took me…read more1 minute. It should be electronic (not paper) so I can fill it out ahead of time. I had a 1-hour deep tissue massage with Megan W. When she brought me back to the room, she reiterated what I had written down on the intake form. My goal was to get the knots out from my shoulders, back, and calves. After about 10-15 minutes, Megan asked me about the pressure. I said she could go firmer but I didn't notice a difference. I was hoping she'd get the knots out but the massage was relaxing. Shes also very professional. Before my appointment, I received 1 phone reminder and 3 text messages (before I typed STOP because I didn't need another reminder).

Great massage, very professional. Only reason not to get 5 stars is walls are very thin and you can…read morehear everything in every room.

Brandon is amazing and professional... I've been coming to him for deep tissue/Sports therapy…read moremassages for a few years now. You can't be in better hands than with Brandon.

From the owner: Best Sports and Deep tissue Massage Therapist in Livonia MIread more

Worst service ever!!!! You can't book an appointment ever, they just keep canceling and offering…read moreyou complimentary session, but you can't make an appointment, so you can never use that session. And don't even buy a Groupon for this, it's just waste of money!

where do I begin! I have never encountered such poor service I actually created a yelp account to…read moremake others aware of this switch and bait company! First this was purchased on groupon as a couples massage, it was then scheduled as a surprise for our anniversary. THE DAY of, they call to cancel and say they no longer offer the couples massage-that we had to pick from the list of services..this is not what we wanted-but ok, just want a service so we do exactly that--take the day off work because of the limited times available. We then arrive at the location, (which is a 45 min drive one-way) which in itself had construction going on within the building, we make our way to what seemed the basement-no lights on, dirty, so we sit in a darkened dirty hallway on very dirty chairs in the hallway, and wait- then as time passes we thought that maybe they are running behind. 10 MINUTES AFTER WHAT SHOULD be our start time, my fiancee receives a call for ME-on HIS phone-from not exactly sure who the rude woman was but stated our 'therapist' needed to reschedule!! as you can imagine my disappointment--not only was there no consideration for our time or customer service-but this woman actually was rude to me when I asked her to verify the number she had 'supposedly' been calling for 'an hour' to reschedule! No compensation or new appointment time was offered--she hung up on me! I never have encountered such poor service! PLEASE DO NOT WASTE A DOLLAR ON THIS "COMPANY"!! I would not even give them the one star!!

Fantastic massages today. Kimber did a great job for me and my husband really liked and enjoyed…read moreBarbara's work! Will definitely be going back soon!

Kimber Ann Is Awesome! She Was Able To Get The Knots Out And Get My Body Feeling Amazing! Loved How…read moreShe Took Her Time && Went Past Out 60 Minutes! She Did Wonders On My Body! I've Paid $100 For A Massage Before And It Absolutely Didn't Compare To This. I Felt Like Jello, Very Relaxed! She Knows What's To Do! Thanks Again Kimber, I'll See You Soon!

Paid for a 30 minute massage, got massaged for a total of less than 15 minutes when she Cici…read morefinished she said that we are busy. She still wanted to take my 60 dollars for a half hour massage that was less than 15 minutes. Communication is horrible. She needs to be fired. Worst massage ever. not coming back. Huge waste of money

From the owner: elegant environment, our staff will do massage with face mask during this special period of time,…read morewe are extra careful about store hygiene and personal hygiene. We also need our customers to wear a face mask or something cover your face when come to visit our store.

I went back today and had a 40 minute Foot reflexology session ($50). It was a little challenging…read morewhen she got to the soles of my feet but it felt VERY good. I walked out feeling like I was DANCING on a cloud. The ambiance is calm and relaxing. I shall return!

I have been curious about the place in Laurel Park Mall for some time and finally took a friend…read morethere to see what it is about. The employees are very friendly, the place was very tranquil in lighting and there was soothing music playing in the background. We opted for a 30 minute reflexology foot massage and it was outstanding! We then opted for a acupressure neck and shoulders massage- over our clothes. It was a bit aggressive but very good, finishing off with a hot moist towel applied to the neck and a little down the back under our shirts. I really liked it all however my friend found it too rough. There are "beds" as well for a more all over massage. I felt the effects for a couple weeks after. Pricing ends up a being about a dollar a minute. My friend and I have already made plans to make this a monthly visit.