I am never one to write reviews anywhere this will be my first. I wouldn't advise you to come to…read morethis extremely unprofessional facility. I had a less than 5 minute physical from the dr. I requested a type of treatment and i was denied the first day they met me. When i was doing my lab the nurse taking my blood was on the phone gossiping about money. I was told i would get feed back on my lab results through a phone call THEY called me to set up. They then proceeded to never call me back and to my surprise set up an entire other appointment without my permission or knowledge and only sent me an email regarding a new appointment which is how i found out. These people are unprofessional, rude, and have no regard for your personal needs. And not to be a huge karen. I will never come back here again. This place is pleasing to the eye and nothing more. Nothing less. Stay blessed..

saw dr. rodriguez to become a new patient and establish him as a pcp. wanted to have my blood…read morepressure managed, he sent me to get bloodwork so he could determine next course of action. i submitted the bloodwork and its been weeks and still havent heard back from him despite being emailed that he would be contacting me after reviewing bloodwork. will be finding a new pcp. this clinic seems to be mainly for immigration physicals and not somewhere you go for primary care.

I just spent five days in St. Luke's Woodlands in Texas The…read moreplaces immaculate the staff is so incredibly kind. I can't say enough about them. From the ER to being in my private room, a beautiful large room with an incredible picture window. I wanted to adopt all of my nurses and staff Be kind when you are in the hospital pay attention to what they are doing. They are run, ragged shorthanded, and never seem to stop running to take care of us. They do it with a smile on their face they find time for you even though they don't have any time. By the way, the food was incredible. I had the option to order different if I wanted to, but the everyday regular meal was so good. I never bothered to try the side menu. Be aware if there's any chance of you falling because of a medical issue, they are gonna watch you extra. Lol I thought they were kidding about not getting out of bed until I put my foot on the floor. My bathroom was about 3 feet away and yes, I had to fix a sock and I was going to try to get to the bathroom on my own. Next thing you know, I had red lights flashing, and a fire alarm sound a very loud one. They aren't kidding. They have to arm and disarm your bed before you can get out of it. It's for our safety of taken several bad falls before they weren't gonna let me do it on their watch. I felt like I was in a hotel. It was so nice even the wall color was pretty. I'm not happy with some of the management and some things that were done and the way they were handled. Remember to be your own ADVOCATE. That being said, though, remember your nurses and other stuff, including the people that deliver your food, I had some of the cheeriest and kindest people from that area as well. I had one young lady while I was still in the ER room come in one morning. She had a voice like a beautiful bird so nice to wake up to. Thank you is not enough to say to these great people. If you are near The Woodlands in Texas and especially if you need a Heart hospital, this is the place to go

Great care and followup received for my surgery. Competent doctors and staff. Very pleased!read more

I have been going to this doctor's office for a few years. Ever since COVID-19 hit, they won't…read moreeven see patients who are exhibiting any COVID-19-like symptoms. It's not just them, and it's getting harder to receive medical treatment. I have spent the past two days trying to have my son with special needs looked at because he clearly has an ear infection and I wouldn't be surprised if it's a double ear infection. His doctor (who recently left this practice) knew that I knew when he had an infection and would call in meds for him without being seen. Now, I can't even get a virtual visit. My son was scheduled for a 4pm virtual visit yesterday. Then I was informed that there was some sort of glitch and that appointment wasn't available. My son was rescheduled for a 2pm virtual visit today. I was instructed to log in via the link sent to me in my email 15 minutes ahead of time. Twenty minutes before 2pm, I got into my e-mail and found no e-mail from them. I began calling. Twice, the same person picked up, said they couldn't hear me, and hung up when I tried to explain that I hadn't received a link. The third time, I was on hold for 20 minutes waiting for a representative and they then contacted the clinic who said they would send me a link (by now, it was 2:15). I got the link right away, but it was scheduled for 7:15pm. ??? I went ahead and accepted it. Then, I tried to get in just to make sure it would work. It did. No one was there. Another e-mail came through changing the time to 2:15pm, so I got back into the Zoom and waited. Nobody came. I kept the Zoom on for 5 1/2 hours while I picked up my other son from school, made dinner, did dishes, changed adult diapers, etc. It's still on while I write this at nearly 8:00pm. Nobody ever came to the appointment. In the e-mail, I am the only one who ever accepted the appointment; there is no response from the doctor. After taking two days off of work (which I have 10 for the entire year), I still have 0 medicine for my 16 year old son with special needs who is getting agitated and taking it out on me. Who can blame him? He's feeling miserable. Basically, if you want a doctor's office that cares, follows-through, and values your time as much as they value their time, this is not it.

This doctors office is HORRIBLE! Considering the fact that I am a medical professional with…read morechildren, I have dealt with every kind of doctor you can think of! Try me! Not sure how 2 of the doctors in this office even passed their boards! 1 left & the other is still there. So beware!The staff isn't too bad, its the doctors I'm afraid of. If you're a type 1 diabetic trying to find a good family practice doctor, this place is not for you. I was denied a script for diabetic supplies which includes insulin. The 1st doctor I saw (the one that is no longer there) was supposedly a family practice doctor that was also familiar with sports medicine. My previous doctor had the same background and was amazing at what she did. I was scheduled w/ this doctor by the medical assistant because I needed to be seen for a diabetic check up (which typically includes refills for all diabetic supplies) & postpartum tendonitis on my hand. She refused to refill some items and denied me my life saving insulin pump supplies... whatever her reasoning is--- it is NOT justifiable. I told her Id see the other doctor that my husband was seeing and her response was, "I guarantee you she will not refill your supplies..." --- Well sh*t! Im in this same dang field and I know how report goes. She apparently spoke to the other doctor so that I could not receive my supplies. She too denied me my script for supplies & medication. I was told I had to see an endocrinologist that was scheduled 4 wks out! Common sense says, this patient lives off this stuff!!!! Duh! These people are the dumbest medical professionals I have ever encountered in my lifetime. I have moved from state to state since I can remember and seeing a brand new doctor to refill my supplies was NEVER am issue until I came here. I was finally fed up and decided to leave the office when my husband came in to see his doctor 2 weeks ago. 3 min before the appointment I had called to let the office know that we had exited the freeway and that we would be there in a few minutes. The medical assistant places me on hold and comes back to tell me the doctor is not allowing us to be a few minutes late because it would cut into the next appt so we would have to reschedule?! WHAT THE FLYING %|€#*}¥!!!!!!!! We drove 20 minutes to get there! I said I will be there 1 min late!!!!!! She says its by the doctors discretion?! What doctors office doesnt give you a 10-15 min leeway?! We were going to either be on time or 1 min late! Forget this... husband and I continued to the office to pick up labs so we could be seen at a different place! Then... suddenly... their schedule was freed up for him to be seen since he was already in the office?!!! WHAT IN THE?!! DONE! You'd be better going to a back alley black market to be seen. LOL. HELLZ NAW! Bye! See ya wouldn't wana be ya! Stay AWAY!

DO NOT BECOME A NEW PATIENT HERE. Dr. Powellson is the WORST experience I have ever had with a…read morephysician, in any capacity or context-including prison, in all of my life. I'm 52. Dr. Powellson was in NO way friendly, welcoming, comforting, or helpful. He was, instead;rude, argumentative, interrupting, judgemental, cold, and dismissive. He was entirely focused on my mental health diagnosis-which was NOT why I was there-and treated my physical health, as well as some important concerns I tried to communicate, as an afterthought. The room was cold, sterile, uncomfortable, and so is Dr. Powellson. I was immediately put off and defensive with his demeanor, and his lack of focus on my physical health rather than my mental- he seemed to form an opinion when I told him my diagnosis- was confusing and frustrating. I jave a lump in my abdomen and another in my pelvis that he NEVER EXAMINED, or asked about them after I mentioned it. I felt judged, as though Dr Powellson has a bias about people with BPD. The building and the lobby made me want to turn around as soon as I got there, and Dr. Powellson made me so uncomfortable; feeling judged and argued with, and frustrated, that I walked out of the appointment within 5 minutes of meeting and talking to him. At NO time did I feel like Dr Powellson cared about my physical concerns, or even HEARD them.This was just supposed to be a general physical and check-up, and Dr. Powellson made it the most uncomfortable, unpleasant, and awful appointments I have ever had.

Hard to get a hold of someone in the office. They say it closes at 5 pm but they don't answer the…read morephones after 12 pm. The best doctor retired.

Although "Express" is in the name, the clinic has been quite slow in providing diagnostic…read morefollow-up. My husband initially went in on Monday at 9:30 AM experiencing intense pain early in the morning. There were no lines when I arrived, the office was clean, and the staff were polite and professional. During the visit, they drew labs and gave me a referral to have an ultrasound done (which I was able to get done that day at 1pm). I was told that they would call me with the results once everything was reviewed. Wednesday, the clinic contacted us with the lab results, but they had no update regarding the imaging. I then called the imaging center myself and was informed that the ultrasound images had already been sent to the clinic Wednesday afternoon. On Thursday, I went to the imaging center in person to pick up a copy of the results and the CD containing the images. I called the same day (Th) and was told the NP should have the results reviewed by Friday. When I followed up today(Friday), I was told that it may not be reviewed until Monday. While I'm grateful my husband's pain has mostly subsided and is feeling almost back to normal, the delay in reviewing the imaging results feels unnecessary and frustrating. Especially considering the imaging center had already sent the results several days ago. Overall, my initial visit was positive in terms of the cleanliness of the office and the friendliness of the staff and cost of the visit. After calling they are more annoyed and don't seem to care that patients are left with no answers. The delay in communicating diagnostic results and providing follow-up information has been disappointing and has left me waiting longer than expected for answers. This is my second time going here for labs and imaging (first time with my son) and I didn't experience this type of delay so hopefully this isn't what usually happens.

I rarely leave negative reviews, but our experience at Family Express this morning was concerning…read more We went in for a strep test and waited over two hours, but that wasn't my main issue. About an hour after opening, I used the restroom and found it in unacceptable condition (video attached), which immediately raised concerns about cleanliness. In the exam room, containers of Q-tips, gauze, and cotton balls were left uncovered, and the strep test was performed without gloves or handwashing. We interacted with three different staff members who neither washed their hands nor wore gloves while caring for our daughter. The technician who initially came in to take her blood pressure and temperature repeatedly used profanity and complained about missing supplies, including a stethoscope. Before leaving, I checked the restroom again and found it unchanged. The lack of cleanliness, infection-control practices, and professionalism was very disappointing.

I've had good experiences with Dr. Eni and a couple of the nurse practitioners when doing well…read morevisits, and treating a sinus infection. However, I docked a star because one of the nurse practitioners, Adrienne (somebody), was so nasty to me. I made a virtual appointment because I couldn't miss any more work that week, and I needed my thyroid medicine refilled. She asked me, "Oh you don't want to ever come in, you just want to get medications?" Very unprofessional and rude, and made me out to be a pill-popper which I am NOT. She said that she WaS KiDdInG. She was also short to me over the phone. I would not recommend that NP.

Front desk girls talked about patients care openly and loudly. The patient seen this week is in ICU…read morenow per front desk "she look just fine when she was here" as the two girls in front chuckled. Pre check in was done several times upon arrival to then be advised a on my visit that they couldn't find it, to then it be found when I advised I had the message showing completion. After the visit they couldn't figure how Much to "charge me" the girl taking payment said $80 then said let me double check as she waddles to the back where I here them throwing around numbers $120 nah nah I think $160 then she comes out says $160 thank God insurance answered and said $80. When I advised that she just said ok and took $80 didn't verify it or anything which makes me think they were going to charge me whatever they felt! Also when I called to verify my prescription... they would answer and put me directly on a hold and then hang up! I had to call 5x to finally get someone on the phone! The second time I called they answered after the 7th call! I honestly thought this has to be a prank because never in my life have I've been to a doctors office that functioned this way! The first red flag was the clear HIPPA violation! But I had already took off work and I was there! I expected better service considering being located in the woodlands! This clinic is subpar outdated with thin walls and a gossiping staff! I don't know how this place is opened as a resident of the woodlands I'm shocked! Honestly!

I have been seeing Dr Mohsin and Meagan for several months now. I have been doing weekly IV's which…read morehave been a tremendous help. I have not seen many physicians with their level of care and concern. Thank you vitality Medical. You have been a huge blessing.

I am very pleased with my care at Vitality thus far. The kind, compassionate, attentive treatment…read moreis greatly appreciated and truly a change of pace. The office is warm and welcoming with beautiful decor giving a peaceful vibe. I would definitely recommend to family and friends.

Called to see if a same day appointment was available, they wouldn't say until I gave them my name,…read moredate of birth, Social, address and phone number. I just needed a simple yes or no answer, because otherwise I'd be going to see another doctor somewhere else. There's no point in giving out all of my private personal information just for a simple yes or no answer if there's a time available. I called because my provider already confirmed they're in network

I have been going here for a couple of years. Prior to attending MHMG Sterling Ridge, I had seen…read morequite a few other doctors. I ended up selecting Dr. Meghan Hunter after researching the credentials of doctors in the area. The entire staff is extremely friendly. They remember details about me and my family when we visit. The nurses are awesome and are very knowledgable. Dr. Hunter is extremely smart and personable. She does not treat folks like they are a 10 minute slot. In fact, she spends as much time as it takes to take care of business -- sessions with her are not rushed. Each time I have visited Dr. Hunter, she clearly articulated my issues, described my treatment plans, then got me on the road to wellness. Yes, sometimes they run behind, but it's a doctor's office. Sometimes there are serious issues that they must tend to and sometimes there are routine issues. I highly, highly recommend this practice!

I have been going to the location at Alden Bridge for a few months. I have seen the NP and PA. They…read moreboth are wonderful and take the time to listen. While it is hard to call and talk to a real person, anytime I had to leave a VM, I had a call back within a few hours. When I use the patient portal and leave messages, I also get a response within 24 hours. The front desk has also been great!

Sadly I agree with most of the reviews here. Been going here about 8 years, but since they…read moremerged/partnered with Privia, the practice has gone to shit! Dr. Yut is good, but they always charge extra for things that used to be included in an office visit. For example, I went for my physical (covered 100%), but still had to pay copay for something else! They ARE very good at charging you for every tiny thing. Go in for A, ask about B, and you pay ANOTHER copay! Front desk help is rude and not very bright. There's no way this group will stay in business with so many good practices in The Woodlands!