Great service in a smallish shop. These guys go the extra distance and provide great, fast,…read morefriendly service.

Great customer service. Took care of all my needs efficiently and effectively including the car…read morerental. Highly recommended!!

Jeff at Broco got me in very quickly for a windshield replacement. They did a terrific job and Jeff…read moreis a pleasure to deal with.

Terrible service at Douglas Street location. Why bother to book us an appointment for 10am and…read moretold it will be ready before 4 hour. We came back 15 minutes early and the had just started our car to replace the windshield. Was told to come back again and it was not quiet finished and finally 45 minutes it was done. There was one other truck there so don't know what there reason was to behind.

I called Boyd Autobody and Glass today to get an estimate for a bumper repair. Tanya was very…read morehelpful and scheduled an appointment for me an hour after I called. I arrived at a very clean and professional business and met with the estimator (sorry I don't remember his name). He said that they could fix the problem within a half an hour if I could wait. Yes! Please fix my bumper! They did an excellent job, very quickly and at a very reasonable price. I highly recommend that you consider Boyd Autobody and Glass for your needs. They are great people who care about their clients and their quality.

Boyd Autobody in Victoria is amazing! They were so helpful from start to finish, from the first…read morecall to estimates to repairing the damage to warranty. I felt so taken care of by everyone: Martin, Pete, Marnie, Stephanie, Jeraldo - it made me feel really safe knowing these careful and caring professionals were taking care of my vehicle to make it as good as new again! Amazing customer care and expert professional experience! Highly recommend to everyone! Thank you sincerely Boyd Autobody!!!

Back in February 21/24 my Dodge Dakota was rear-ended and left me with a protruding out of shape…read morerear bumper. Reported the incident to ICBC immediately and was given the green light to have the bumper replaced. Long story short, I had tried three well known body shops in town which all had long waiting periods for the initial appointments. One after the other gave me the same story we can't find a replacement for the year of this truck. I am now at my wits end and driving on my way home I thought to stop at Craftsman Collision in retrospect I should have tried first. Fast forward four months later after getting the runaround from the other body shops I met with estimator Riley at CC and explained my situation. He immediately got his manager Matt Greenberg involved and within 10 minutes he had procured an aftermarket bumper that matched the original. Matt is a young and personable manager with very good and resourceful connections. Throughout the process his staff were cordial and responsive. After a few days in the shop I had a straight and shiny looking like new bumper. This is a very busy shop but if you want the job done right I highly recommend Matt and his capable staff to look after your vehicle.

Craftsman Collision are amazing - really! These guys are incredible - really professional and…read moreunbelievably helpful. We needed a piece glued on to our car, and they did this for us gratis/free. Absolutely no charge! And they even returned our car to us freshly washed and shiny! All of this was performed without charge - although we wanted to pay for the wonderful service. If you are ever looking for professional, supportive service - go to these guys. We live partly in Toronto, and we have commented (in astonishment) that you'd NEVER NEVER get service like this in Toronto. These guys are honest, they are professional, and they provide over-the-top customer service. Neil and Denny Hughes (with an old Toyota Camry that was returned to us looking shiny and glam - all free of charge!!!!

After a tree fell over our driveway and scratched up the back of my brand new car, I took it in for…read morean estimate. The girl there told me to have a coffee and wait a few minutes. After 10 minutes I came out to find that she had buffed out all the scratches and did not charge me anything. Best service ever! Ken Middleton

Fortunately my wife and I have had little experience with ICBC and collision claims, however when…read morewe went to find an approved company we had little success in having the work done until we contacted Craftman Collision on Bridge Street. Every contact with from the initial request, getting a date for taking the car in and all follow up contacts about it being ready were professional and friendly. Was a pleasure dealing with this company and its staff. Maggi and Tom McKay

After having an extremely dissatisfying experience with a major Garage door company in Victoria,…read moreBill from Orca Door Services was recommended to me for the removal of my broken garage door opener. Bill was very prompt responding to my request, and happily answered a number of questions I had about a suitable replacement product. Once I had purchased a new opener, I advised him as requested, and he was at my location in less than an hour, as he was working in the area already. Bill was just as cordial as his previous communication, very familiar with the equipment, and very efficient. He set up everything, remotes, external key pad, and wall unit. He was very reasonable as far as cost was concerned, and I would highly recommend him.

Bill answered the phone personally and arrived within an hour to fix my broken garage door opener…read moreand it was a Saturday of a long weekend! Outstanding service and very reasonable priced. Would highly recommend him.

My beloved 2005 Matrix suffered some damage on my 80 th birthday! Prancing Horse did a wonderful…read morejob of restoring her to her former beauty. I cannot express how happy I am with the folks at Prancing Horse. The office staff is knowledgeable and delightful and the gentleman who cleaned her up deserves a knighthood! I strongly recommend this lovely little shop.

A sudden strong gust of wind blew open my truck door with such force it bent it out of alignment…read more Prancing Horse to the rescue! In a matter of minutes Bernie and technician Mark had the door realigned and closing to it's original position. Oh, did I mention they did not charge me. This may sound like an overused cliche but these guys truly go the extra mile! Thank you Bernie and Mark you brightened my day! Cheers, Fred

Visited SHC on a referral from an other tire /wheel shop I…read morewas searching for an ODD wheel centre cap, for a mayhem rim Joe was ABOVE AND BEYOND (despite being very busy) , He took the Time to "find " this odd part for me , Didn't Hesitate to make several Long distance calls, he really "went out of his way " to find my part 10 out of 10 for service !!!

Review Template ===…read more1. VERDICT/VALUE I was actually recommended SHC by another vendor in town who indicated SHC would be a better choice given their indoor facility and ability to complete exterior work of all type and SHC did not disappoint: good service, reasonable cost (for Victoria perhaps) and good output - recommended! === 2. SERVICE We were looking to spruce up our side and wanted to make sure someone with experience working on a car with PPF and chrome delete would not undo what was already in place. Enter Joe and his team thankfully and they worked their magic (see pic). For about $600, they not only gave the car the spa treatment inside and outside of the car, but also eliminated curb rash on two of our winter rims. We're looking forward to working with Joe and the team again - they were always patient and complete in describing solutions, answering our questions and look forward to perhaps wrapping a car with them soon!