My insurance company ignored my suggestions of remediator I wanted to use but for some explicable…read morereason they insisted I use 24 Restore. I said I wanted to use someone that I heard good things about. I heard nothing about 24 Restore good or bad. I was exacerbated and I gave in relented and used them. They sent someone out to look at the place and then have had the original project manager quit so they never. Egan the remediation for water damage despite calls and emails to someone that no longer worked for the company anymore. Months later I was getting sick and had an itchy thought and mold started to grow. I had to vacate immediately while they came in and removed all the mold covered drywall. Then my place is totally gutted and the insurance company said they were not going to pay the increased costs. Finally they agreed to pay more money to do the work at cost. Apparently this was coming out of Restore 24s profit. The rebuild guy came out to look at the scope of work and blue a fuse because he was going to lose out on profitable jobs so they quit but never to me, the insurance company a month later sent out a check for 30,% of the cost to rebuild when I called about this they said Restore 24 quit and now the only remedy is for me to do the work myself I called other contracts and the cost to rebuild my place was no where near the check they gave. I tried appealing to corporate vps at the main headquarters of 24 Restore but they were interested in helping. I finally got a remediation contractor to fight the insurance company and I found out Restore 24 has a horrible reputation but insurance companies use them because they are cheap. If I had done a little more research a 3 month job would have not become a 2.5 year nightmare where the house was inhabitable

This company has extremely poor service. They did a horrible job. They damaged personal items,spit…read moreon floors, used personal bathrooms leaving feces around the toilet and overall did a horrible job. Stay away from this company. They take people's money but deliver a terrible job. Look for another company if you need help!

They were very personable and prepared me for a huge project that I was completely unprepared to…read moreundertake. I do have a tremendous amount of respect for them and they're honesty. I will call them in the future. When I don't have such a tremendously huge project.

Our kitchen had a leak and caused some serious damage. One phone call to ATA and John came out…read moreimmediately. His quick response and swift action by his crew allowed us to have minimal damage and a quick cleanup. Working with his wife Joannie they were able to recommend a course of action and we resolved the problem. I highly recommend ATA for any home problems. A real professional business and a pleasure to work with

Curtis was great, mold appears to be gone. Thank you for taking care of problem quickly-with kids…read moreI was a wreck with mold in attic.

I was so impressed with Curtis and his team. He took time explaining what they were going to do to…read moreclean out the air ducts in my home. He was quite patient in answering ALL of my questions and concerns. It was refreshing to work with a Family business. They arrived on time and worked very efficiently. Curtis also took the time after they were done to go over a few things and made suggestions of some purchases that can improve the efficiency of our system. I would highly recommend Moldguys to do any work in your home!!! You will NOT be disappointed!!

Did a good job. Kept the house clean. Finished on schedule. Price was in line with other estimates.read more

Han and his team were incredible. We had in-wall mold, and Han helped us think through our options,…read morepartnered with our contractor, assisted with the insurance process, and performed outstanding on-site work. Han's response time is great, he answered all our questions quickly and in plain English, and -- most importantly -- he did what he said he was going to do, and when he said he'd do it. He brought in other experts as needed, and went above-and-beyond, including loaning us fans and other tools as needed. Would absolutely recommend him, and in fact have already done so to others.

This past weekend we had had a brand new finished basement fill bul with water that just would not…read morestop coming. Pro Restoration One arrived within an hour after reaching out and worked almost around the clock for 2.5 days. We cannot thank Lou enough, he mad an extremely stressful and uncertain situation much less stresful. Lou continuolsy reassured us, that as bad as it was/looked, he would get it cleaned up so we can start the fix. There were times I thought they would just give up, as it was literally like something out of a movie. Multiple contractors and engineers told us they have never seen anything like it in thier lives. We are in the drying and anti mold phase, Lou reassured us he would be back regularly to monitor and treat as needed. Lou explained everything each step along the way, and why he had to do certain things. It ended up being a much bigger project than he expected, but he honored the quoted price. Avoid the big guys with the fancy trucks, Lou and his guys will run circles around them.

We had a great experience with Luis and his team. Unfortunately, we had a toilet back up in the…read morebasement which caused some damage. Pro Restoration One came out the same day, removing the affected materials, cleaning, and drying everything out. The price was reasonable and Luis and his team were very professional. We are incredibly grateful. Thanks!

Remediation team was great! Did a great job & very professional and courteous!…read moreVery helpful and they work with your schedule! Price was responsible! Would recommend Aspen!

Avoid this company. They are unprofessional and incompetent. They took over three months to…read moreschedule insulation work and ended up cancelling last minute. They were supposed to call back to reschedule and never did. Do not waste your time with them like I did

I found them to be reliable, thorough, and worth every penny. They are not cheap but they leave…read moreyou feeling assured that your home is free of mildew and mold. I bought a house that I loved even though the smell of mildew/mold was overpowering. My home inspector told me this problem could be fixed so I bought the house anyway. Kevin was a great help in understanding the source of the problem and how to prevent it from recurring.

As a first-time homebuyer, I freaked out when my home inspection flagged the attic and unfinished…read morebasement as worth a consultation with a mold professional (water discoloration in some areas, visible mold on two beams in the basement). Bob was a bit hard to get ahold of at first, but he's in demand and working jobs with his team. We scheduled a free consultation the day after my closing, and he was flexible in moving it up a week earlier when that option opened up. Bob arrived exactly on time and started with the attic. He was able to assure me that the water discoloration didn't look to stem from active leaks, and his services wouldn't be needed in that space. He did recommend adding better ventilation through the MassSave audit program. We then went to the basement where Bob reached a similar conclusion. For the two beams with visible mold, he said that the issue wasn't severe enough to warrant a professional's assistance, and that I could clean it myself. I really appreciated how Bob took the time to evaluate my new home even though the outcome was that I wouldn't be hiring him. The best part? As we were leaving through the finished basement, Bob noticed some suspect bubbling on a newly painted wall. He pulled out his moisture meter and was able to determine that many segments of the wall were at 100% saturation. It's likely that the recent heavy rain and removal of the dehumidifier while the house has been unoccupied resulted in this issue, which would have otherwise gone unnoticed until closing. Bob was able to recommend some initial moves that we could take (redirect gutters, run dehumidifier and fans in the space, etc) before ripping things apart. Depending on how that goes, I may have an opportunity to write a review for his services... but for now, greatly appreciate what he's done for me so far.

We highly recommend Bob and BGS environmental services for their efficiency and professionalism…read more We had a problem with mold growing in the attic due to poor ventilation. The whole process between first contacting them and finishing the project was so effortless. They kept on top of communications with quick updates and professional attitude. Bob not only dealt with our problem he gave us great advice on how to handle it in the future.

We can't say enough about Servpro's friendly, competent and FAST response to our flooded downstairs…read morelast month. They were at our house practically before the rain stopped! Their timely care saved our wall-to-wall rugs, and our rooms were dry and livable again within a week. We are recommending them to everyone we know. They were also honest and open with us about cost comparisons for the repairs, what they could do and what we could do for ourselves to save money. A big thank you to a great team!

I've worked with JT and his crew - Eddy, Tim, and others - on two occasions, and they've provided…read moreexcellent service on both occasions. They were quick to respond, were well-planned and good at communicating the plan, and were overall a pleasure to work with. Both events were ceiling leaks, so it was critical to get things done right. I highly recommend them!