The most professional and hospitable company one could ever want, at the most stressful time of a…read morehome purchase. All our questions were answered quickly, which is crucial when your mind is full of anxiety, which is inherent with this process. No matter how many questions we had, many of which I'm sure were were not the most insightful or intelligent, we were never made to feel stupid, and they never lost patience with the number or nature of the questions. In addition to that, no matter how complex the problems and "hiccups" that occurred were, the answer was ALWAYS "no problem, we'll take care of that!" Lastly, when you get to the point where you just can't find a critical document, you're in information overload, and are simply incapable of executing one more required process, these guys pick up the ball and kick it through the field goal posts for you- a Hail Mary stunt to you, but a "no big deal" to them. If we ever need to purchase a home again, it WILL BE with SCOTT and JACOB of Crosscountry Mortgage.....they get 10 stars with a 5 star rate limit!

Exceptional customer service! The Scott Evans team was absolutely amazing in communicating and…read morecoordinating all the necessary steps to close escrow on time. They even completed everything days ahead of schedule! The Scott Evans Team posses great knowledge in lending options and they will persevere to meet your expectations. You will not regret having them work for you as your lending team!

As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

Maureen is an excellent broker and is a very good communicator. I can't thank her enough for her…read morehelp during my mortgage transaction. She went above and beyond. Highly recommend!

I had a great experience working with Dave Pennington for both purchasing my home and later…read morerefinancing it. He was always available to answer questions, provided clear guidance throughout the process, and made everything much less stressful than I expected. Dave worked hard to find me a competitive and reasonable refinancing rate, and I always felt that he had my best interests in mind. His communication, professionalism, and expertise made a big difference from start to finish.

Dave and his staff are wonderful. They go above and beyond to be helpful, answer your questions…read moreand find solutions. He knows the ins and outs of the business and will find the best answers to suit your personal mortgage needs. He has done this for me more than once. I will be using his service again. J

We stayed at a "luxury" home managed by Swell Property and were very disappointed…read more The outdoor areas were unusable. Patio furniture was extremely dirty with moldy cushions, a toilet brush was left on the primary bedroom patio, the BBQ was filthy with only two burners working, and the backyard was dirty enough that we had to clean it ourselves. Inside, the home was not properly cleaned. We found mouse traps with bait in a kitchen drawer, dirty rugs, mold in the shower, loose toilet seats, several TVs that did not work, and sticky, deteriorating remotes. The couch was covered and visibly filthy, more like dorm furniture than a luxury rental. The pool table netting was ripped so balls fell to the floor, sports balls were flat, and a rusted outdoor table stained my husband's jacket. After checkout, the property manager called once, said he would follow up, then stopped responding. When a property is advertised as luxury, guests should not have to clean or deal with broken amenities while on vacation. This was not close to the standard promised.

Deceptive advertising: Incorrectly lists properties as having bedrooms when they're studios to…read moredrive engagement.

Michael was our mortgage broker and he went above and beyond that role! He took the time to run us…read morethrough a crash course on loans, offered us advice and referrals for home inspection, helped coordinate, and was always on top of things, doing whatever he could to help us in our home buying journey. Highly recommend.

Mike, Mike, Mike! We cannot recommend him enough, and it's a testament to his expertise and care…read morethat we've worked with him for not one--but two home purchases! First, he helped us find and buy our very first townhome, and six years later, he guided us to our dream primary residence. What makes Mike truly exceptional is not just his depth of knowledge in real estate, but also his expertise as a lender. He took the time to ensure we understood every aspect of our loan--not just the numbers, but the strategy behind choosing the right terms for our long-term goals. Beyond that, he helped us think outside the typical inspection process, connecting us with specialists so we had a complete and well-rounded understanding of the home before making such a big decision. Mike is remarkably patient, always available (even for early-morning calls or late-night questions), and his approach is refreshingly thorough and considerate. He doesn't just want to close a deal--he genuinely cares that his clients make smart, well-informed choices. If you're looking for someone who is as knowledgeable as they come and has an unmatched commitment to your best interests, Mike is as patient, caring, and knowledgeable as they come.

My wife and I are thankful to Zach Taylor's professional, responsive and honest assistance with the…read morewhole mortgage process from beginning to end. He made himself available to me via any method of our choice - email, business phone or cell phone, which we appreciated and took advantage of. Ella and I are grateful for all of Zach's attention to detail. By the way, this is the second time Zach has helped us with purchasing a second home. Same result, nothing short of excellence. Jose and Ella.

Zach is awesome! He helped me right away with questions concerning my marital home while going…read morethrough a divorce. He asked great questions, provided educational answers and resources, and was very easy to talk to. Thank you, Zach!

We have done business with Pacific Shore Capital for over 8 years, using them for purchasing…read morePersonal and Business Properties, as well as refinancing a major property. Great service and communication, always answer calls, prompt to call back when an answer is needed in more detail. Whenever they need something from us, they are very detail in letting us know exactly what is needed, and instructions easy to understand.

I worked with Krystle and Mitch at Pacific Shore Capital to close a $12M dollar deal in Cardiff,…read moreCA. The helped me secure a 10 year fixed, Interest-Only Loan at 3.89%. Krystle and Mitch were the perfect duos handling all the details, keeping the process on track, and involving me when needed. From the first day, they assessed my deal and knew they could secure the financing they worked relentlessly until they secured the best rate the market could provide. If you are closing a deal that is important to you and you want a trusted finance team at your side -- look no farther -- you are good to go. I highly recommend them and would not hesitate to use them again.

We've worked with Ariel twice now through Mission Federal Credit Union to secure financing to buy…read morehouses, once in 2017 and again in 2024. I can't say enough good things about Ariel and her underwriters. In both cases, we were under very tight timelines to close (figures in the SD real estate market) and she performed in spades. She was extremely responsive and communicated with us on our preferred method. She made sure that we stayed on top of signing documents so that there wouldn't be a hiccup in the process. The "normal" lenders will always tell you that credit unions are slow to close. Well, Ariel proved them wrong not once, but twice. Do not hesitate to contact her for your purchasing and refinance needs. Not only does she perform, she is very nice and a pleasure to work with.

Great experience with Ariel for our big bear property! She was so helpful and knowledgeable…read morethroughout the process and got us a rock bottom rate. Thanks for everything Ariel!