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    First Step Physical Therapy

    3.7 (25 reviews)
    Closed 9:00 am - 5:00 pm

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    I had appointment at 5pm..
    Rob C.

    I've called for appointments ,left message and no one returns phone call..had another appointment one day i told them about i had at 11am that day with surgeon 5 minutes later schedules me for same time as my other appointment which i didnt see till got home,so called left message and never heard back..then 2 days before that appointment i had another with them and told them of their mistake and come to find out they got message and cancelled my appointment for two days from then..i was told i called and cancelled in message when never did..i hope my insurance is not being charged .also had a appointment 5pm friday march 31st i got there at 445pm and waited till 535pm..door was locked and no one ever came so i wasted 35 min driving one way for nothing..no one called me and still has not called me regards to messages and it is now 4-10-2017

    Just another day at PT. :)
    Melissa O.

    Monika & John are two amazing people, They take pride in what they do and they do it well. They helped me recover from an ankle surgery and even allowed my son to work with them for over a month in order to complete his Senior project for school. They showed great patience and understanding, not too mention a willingness to teach in order for him to successfully complete his project. During the time I've been with them they've made me feel more like a friend than just another patient and I would highly recommend them to anyone.

    First Step Phyical Therapy changed my life and Monica and John are the best!They have extensive knowledge and passion for helping others.
    Cathy H.

    I have had multiple surgeries and have been to numerous physical therapy facilities and John and Monica are the best by far. They have helped me so much in the short amount of time that I have attended sessions with them, more than any other multiple facilities combined. They are professional yet personable and Monica takes the time to explain to you what the movements do, what muscles they activate or strengthen, and why you are doing them and what part it plays in your goal of healing and recovery. They both are genually concerned for your comfort and healing,yet,push you to,do,the work you need to get better. They explain and teach you how to do the moves correctly and what its actually doing as a muscle system instead of just giving you a list of exercises to do then send you home. They're not only doing their job of your physical therapy, they are teaching you how to do the exercises correctly and explaining why, so that,you can help yourself when you go home and do them correctly and in the future as preventative self care. It may not be a big fancy facility full of machines but the knowledge and skill that they have and the willingness to share with you makes up for it and all the difference in your healing and progress. I personally have made huge progress since I have attended First Step Physical Therepy with John and Monica and wont go anywhere,else!! Thanks Monica and John for the passion you have as Physical Therapisys and for what you do! I highly recommend this place if you're looking for one-on-one knowledgeable information on how to get better and stay healthy.

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    3 months ago

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    4 months ago

    I've been needing to start therapy for 2 months now they never answer the phone and every time I can make it there they aren't even there

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    8 years ago

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    John D.

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    9 years ago

    I accompanied my Dad everytime he comes here for his therapy. The staff are very nice and skillful.

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    Ask the Community - First Step Physical Therapy

    Review Highlights - First Step Physical Therapy

    I personally have made huge progress since I have attended First Step Physical Therepy with John and Monica and wont go anywhere,else!!

    Mentioned in 15 reviews

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    Asbury Park Nursing & Rehabilitation Center - Amazing Therapy Department

    Asbury Park Nursing & Rehabilitation Center

    3.3(70 reviews)
    0.1 mi

    My neighbor and dear friend was recently admitted to this facility from Kaiser, and I cannot say…read moreenough about the exceptional support we received. The admissions team was incredibly helpful throughout her entire stay, making what could have been a stressful experience feel smooth and reassuring. We especially want to recognize Pauline and Debi for their kindness, compassion, and dedication. They were always available--throughout the day and even on weekends--to answer every question with patience and care. I highly recommend this facility to anyone who is new to skilled nursing and in need of guidance, support, and truly caring professionals.

    After our father suffered a stroke, Kaiser provided us with a list of facilities that could accept…read morethem after touring several of them, which some were truly disappointing. We are grateful we chose Asbury Park. The staff was caring and attentive. Jinky, the clinical director gave me her personal number and was always available to answer questions and guide us. Therapy team was great, they pushed dad in the best way to be able to get him back home. To all the staff at Asbury Park thank you for what you do every day... You made a difficult time for our family much easier and we are very grateful!

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    Asbury Park Nursing & Rehabilitation Center - Asbury Park had wonderful customer service.

    Asbury Park had wonderful customer service.

    Asbury Park Nursing & Rehabilitation Center - Hardwood floors and spacious living area with desk and ample storage

    Hardwood floors and spacious living area with desk and ample storage

    Asbury Park Nursing & Rehabilitation Center - Asbury Park newly upgraded and well-lit bedrooms

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    Asbury Park newly upgraded and well-lit bedrooms

    Gramercy Court Skilled Nursing & Rehabilitation Center - Dining room

    Gramercy Court Skilled Nursing & Rehabilitation Center

    3.3(75 reviews)
    2.1 mi

    My mother-in-law was admitted here following an ER visit at Kaiser for recovery from a UTI, as she…read morewas experiencing instability with walking. The staff took excellent care of her--carefully monitoring her condition, administering medications, and supporting her recovery. Notably, she did not experience any falls during her stay, which was a significant relief given that she had fallen on her very first day at a previous skilled nursing facility. The reason I am giving four stars instead of five is due to a lack of communication after admission. Neither my husband nor I were contacted regarding her condition, diagnosis, care plan, goals, or discharge planning. It wasn't until I visited the facility in person four days later and requested to speak with someone that we received this information. My mother-in-law did mention that the care environment felt very constant, saying, "They never leave you alone--up at 5:30 for medications, bright lights, no privacy." However, I reassured her that the staff was being attentive and doing their job to support her recovery. By the fourth day, her infection had cleared, and she had regained independence in getting to and from the bathroom without incontinence issues. According to the discharge planner, she was also able to walk 175 feet with a walker under supervision. Special recognition goes to Sondra, the discharge planner, who was incredibly efficient. She coordinated the physician's discharge orders, medication reconciliation, and completed the necessary 602 forms for her return to assisted living--all by 2:55 PM on the same day I met her. We arranged private medical transportation, and my mother-in-law was comfortably settled back into her own bed by 6:15 PM that evening. Overall, we are grateful for the quality of care she received, with the main area for improvement being communication with family members.

    My father was brought there from the hospital around 4pm one day after having a stroke. They did…read morenot tend to his pain so after many requests for a warm washcloth my cousin had to track one down to help ease the pain. They told my mother they would find rails for the bed and it ends up they never did. He would constantly try to get out of bed to use the bathroom even though he had a catheter. He was extremely confused and needed monitoring. Well at 11 pm that evening I got a call that my dad had pulled his catheter out and they were taking him to ER. I waited for my father at the hospital and once I saw him his hands were covered in dry blood and said he needed help and no one would come. He couldn't remember anything else but I assume the process of ripping the catheter out and tearing the lining of his body sent I'm into a state of shock. When I called them once I was at the hospital the man gave the phone to what I guess would be his care taker and she seemed panicked pretty much saying she didn't know what happened. That was the beginning of the downfall. Sepsis. Infection. This place is awful. My father is now dead. No stars but it wouldn't post unless I put one.

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    Gramercy Court Skilled Nursing & Rehabilitation Center
    Gramercy Court Skilled Nursing & Rehabilitation Center - New and improved lobby!!!

    New and improved lobby!!!

    Gramercy Court Skilled Nursing & Rehabilitation Center

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    Advanced Health Care of Sacramento - My mom have her delicious dinner in the dining area

    Advanced Health Care of Sacramento

    3.7(40 reviews)
    2.8 mi

    My wife spent eight weeks at Advanced Health Care of Sacramento. I had visited several SNFs earlier…read morebut when I took a tour of Advanced Health, I knew in a minute that this is where I wanted Jane to stay. I can't adequately express just how good this SNF is. If you want exceptional care from a team of people who go the extra step to insure the well-being, comfort, and progress of your loved one, this where they have to be. There are no exceptions to that. You must get them admitted here. The entire staff are kind, friendly, competent, professional, and, in my opinon, without peer in this area. If you have the need and they have the space, you take it. You don't think about it, you take it immediately... because that space will be gone in a Hollywood minute. The physical plant is modern, bright, airy, super-clean, and never once had that stale "SNF smell." The director of nursing, Fedilyn and the clinical nurse manager Karren will see to your loved one's every need... no exceptions. Yolanda will make admission and move-in totally stressless. When your loved one is ready for discharge, Bethany will handle everything for you. Sean and his PT staff are well-trained, patient, and totally supportive. The nursing staff is terrific as are the nurse-assistants. When you need something in the middle of the night, someone is there for you. If there is a need to be transported to a facility for a quick scan or x-ray or doctor visit, their vans are modern and their drivers are safe and personable (ask for Manny!) They have wonderful activities during the week with an ice cream social on Friday. But if your loved one wants to just stay in the room and read, that is fine too... there is no pressure to do anything... except recover. Every SNF should be as good as Advanced. None are. If you or your loved one needs rehab... this is the place.

    At Advanced Health Care I was subjected to entirely arbitrary fluid restrictions by their doctor…read more When I tried to appeal to their doctor I was not listened to. At Sutter Roseville Medical Center I was not subjected to fluid restrictions nor at the current rehab facility I am at. That's the reason for the 1-star rating.

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    Advanced Health Care of Sacramento
    Advanced Health Care of Sacramento
    Advanced Health Care of Sacramento

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    Fair Oaks Recovery Center

    Fair Oaks Recovery Center

    3.5(12 reviews)
    0.1 mi

    I just completed the Partial Hospitalization Program at Fair Oaks Recovery Center, and I am beyond…read moregrateful that I had the opportunity to step away from work and focus on my recovery. I had been trying to get sober since February 2022 through AA alone, but I wasn't successful. I had the willingness, but without treatment, it just wasn't enough. The staff at FORC helped me build a solid foundation for recovery that I had been missing. They provided the education, support, and accountability that I needed to move forward. During treatment, I also struggled with dual-diagnosis disordered eating symptoms that, in the past, had led me back to using. The team at FORC helped me work through those challenges while maintaining my sobriety, and I am incredibly grateful for the care and support they gave me. Leaving the program clean and sober felt like such an accomplishment. One of the best parts of the program was finding my people. After about a year of being stubborn about returning to AA and NA, I found myself back at meetings with my friends from FORC and genuinely enjoying it. Before I knew it, I had a sponsor and was working the steps again. None of that was required, it just seemed to happen through osmosis somehow, which is actually pretty funny. Thank you, FORC, for everything you did for me. I wholeheartedly recommend this program. 10/10.

    I had an extremely traumatizing experience at Fair Oaks "Recovery Center". On June 16th at 11:00pm,…read morean employee of Fair Oaks wrongfully discharged me from the facility. I was solely 72 hours sober and just got to the facility a few days prior. I was experiencing severe withdrawals still as expected while still under detox. The scariest part for me was I just had taken 100mg of Trazadone and Hydroxyzine, about ready to go to bed for the night when they told me to leave. The med- technician (not management) discharged me at 11:00pm at night, and put me on the street. I was still detoxing and experiencing severe withdrawal symptoms, and it was unsafe as the facility is not located in the best part of town in Sacramento. I have contacted an attorney regarding this incident and they will be following up with the facility soon regarding what occurred. To make matters worse, when I left and got an Uber to the hospital, I realized the staff forgot to give me my wallet. I couldn't be admitted into the hospital without my ID, so I had to take an Uber all the way back to the facility to retrieve my wallet. Unfortunately, there are still some of key belongings that are still in their possession that they never returned to me. Most of the staff are under 21 years old and have 8 months of sobriety whom are extremely ill-experienced and unprofessional when it comes to any real, genuine care. Please take my horrifying experience in account when looking for a facility to heal from substance abuse! It was scary, and they put me in a very vulnerable position that was unsafe.

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    Fair Oaks Recovery Center
    Fair Oaks Recovery Center - Fair Oaks Recovery Center

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    Fair Oaks Recovery Center

    University Post Acute Rehab - Physical Therapy Gym

    University Post Acute Rehab

    4.0(42 reviews)
    2.9 miOak Park

    I stayed at this facility for 2 weeks and I found the service top notch. The nurses, the nursing…read moreassistants and the therapists all did a wonderful job. They were all helpful, respectful, attentive and anticipated my every need. They checked on me when I haven't called for a while and asked if I needed anything, perhaps a snack before bed. The director of nursing, Arnel, was especially accommodating. I would recommend this facility to anyone.

    During my clinical experience at this rehab facility, I observed a supportive and patient-centered…read moreenvironment that promoted healing and recovery. The nursing staff were knowledgeable, compassionate, and approachable, which made it easier to learn and understand the role of nurses in rehabilitation care. The interdisciplinary team, including nurses, physical therapists, occupational therapists, and physicians, worked collaboratively to develop individualized care plans for each patient. I was able to witness how teamwork plays a critical role in improving patient outcomes and maintaining continuity of care. The facility was clean, organized, and well-maintained, which contributed to patient safety and comfort. I also noticed that nurses consistently followed safety protocols, such as fall prevention measures, infection control practices, and proper medication administration. As a nursing student, I had the opportunity to practice clinical skills, observe patient assessments, and communicate with patients and families. This experience enhanced my understanding of rehabilitation nursing, patient advocacy, and holistic care. Overall, my clinical experience at this rehab facility was valuable and helped strengthen my clinical skills and professional confidence.

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    University Post Acute Rehab
    University Post Acute Rehab
    University Post Acute Rehab

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    Sacramento Rehabilitation Hospital

    Sacramento Rehabilitation Hospital

    3.9(15 reviews)
    8.1 miNatomas

    My experience, 1. I want to thank Your Medical Director Dr…read moreP. Yabes for figuring out that I had pneumonia and sending me back to the hospital that I should not have left. 2. Case Manager Reymond E. has been outstanding getting everything completed in a timely manner. Every time I have a question or a concern, he has been there and has fixed it. 3. I cannot remember everyone's name on the second floor. This is about the day and night shifts every Nurse, PCT, all support staff at nurses' station and housekeeping. They are friendly, kind, will do everything that you need with a smile (even if they are not assigned to you or your floor). The staff is very professional you should be very pleased that they are working for a great company. If I ever have to go to rehab, I will defiantly come back here. 4. Dani M. has the best PT, OT and staff. I have been in quite a few rehab centers (in/outpatient) and by all means you have the best. She is doing an outstanding job. I saw the sign outside her door (come on in and chat which I did) when I was walking by with Hannah and Dani was great. 5. Edward S. definitely knows what he is doing. He evaluated me and did an outstanding job. He also listened to my concerns and came up with a plan of attack. His knowledge of the muscles and nerves helped me a lot to get where I need to be. The stuff he has given me helped me more than the OT person I had when I had my stroke. He also has the respect of everyone on the therapy floor, if they have any questions, I have seen them go the Edward and he will an something and they go back to their patient. Edward needs to be in a management position. 6. Hannah G. physical therapy knowledge is above all PT persons I have had the privilege of working with. She has a great sense of humor. I had a problem when exercising, I would hold my breath. She kept saying to me breathe, breathe, those words are stuck in my brain and will never go away and I watching you. She is the only one that made me rest in between tasks the proper amount of time required. I have seen her work with other patients, and you can tell she really cares about them and all patients. She even gave me exercise to complete at home. She is a great asset to your rehab facility you can not ever let her leave. 7. Having to stay a few extra days was what I needed thanks to Edward and Hannah I have continued the exercise that they have taught me. 8. My only negative thing I have is you TV channels, they don't match what your channel lineup has. I can only watch channels 2-34. Channels 35-52 did not work. 9. You have an outstanding facility, what would make even better is after I left inpatient care, is to come back as an outpatient to contain with PT/OT care.

    Sacramento rehab sent my dad to an ER to sit for 24 hours as an out so they didn't have to care for…read morehim anymore. Because of infections that happened during my dad's stay they sent him away so they wouldn't have to be responsible for him. This facility doesn't want to care for or help patients that may require extra support and more tailored therapies. The nursing staff acts in a way that is unbecoming of the nursing profession. They have laughed at, made fun of, and rolled their eyes when asked for help with my dad. I came in multiple times to find my dad sitting in his own filth in tears that nobody would help him. Sitting in wheelchairs that were too short so his legs were jammed into his chest, left there unable to move in excruciating pain. Having nurses laugh at patients, drag their feet to offer hands on care, and leaving patients filthy and unable to move directly violates ethics standards set out by the Nursing Practice Act. Professional conduct should uphold patients dignity and show compassion not demean people who have gone through life changing health issues. The therapist for the most part are kind and caring. Though there are a few who have no business working with people in this type of environment (I'm looking at you Jeff). The rehabilitation aspect is the only thing I trust this facility with which is why my dad had a family member there nearly 24:7. My sister stayed over night three nights a week. The one star is for them and nobody else! Case managers are not communicative and unavailable the majority of the time. Perhaps other people have better reviews and experiences because they are not seeing the type of care their loved ones are getting. all I can tell you is be present and do not trust that these people are properly caring for those you love. If your loved one had a stroke and can't speak clearly, walk, or take care of themselves do not leave them alone here. A shiny new facility is a great distraction for the patient neglect that is happening when you aren't looking.

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    Sacramento Rehabilitation Hospital
    Sacramento Rehabilitation Hospital
    Sacramento Rehabilitation Hospital

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    Cedar Point Recovery - Stewart Detox/Stabilization

    Cedar Point Recovery

    2.0(21 reviews)
    2.6 mi

    This is a money making machine and that's all they're concerned about. My Finance and I were there…read morefor 2 1/2 days and we were charged $10,000. We have no insurance so that really hurt. They claim the usual and customary charge is $4663 PER DAY!! I offered to pay them half of the $10K they were charging me but they refused. We brought our own meds (Hypertension, etc), which they identified but did not give us. Instead they ordered their own (same meds) through their pharmacy which I was later billed for. I'm not sure how legal it is to be bound by contracts you sign when you are totally inebriated as expected when checking into a detox facility. Buyer beware, it's all about money...

    I cannot believe how inept this whole program was from the get go. My son was put into a detox…read morefacility and after a few days was put into the "drug rehab portion" of the Cedar Point Recovery. We received numerous calls about my son's seizures at the detox house on Madison Ave. It did not appear to be staffed with any medical personnel able to handle anything at all of a medical nature though. He spent the entire time going in & out of emergency rooms and they did not seem to comprehend that seizures are common in people detoxing from severe drug use. He also had his Versace sandals stolen at this "detox house"! All they said at the end is, we gave you everything back! No inventory control whatsoever. Before he was ready, they put him in the "rehab house" to start the program. He continued with his seizures at this new location and was in the emergency room and ambulances for very long periods of time again. I cannot imagine this withdrawal situation was not able to be handled on site. $20,000.00 later, I receive a phone call stating an employee or person attending the program has COVID! The staff insisted that I pick him up to quarantine at home for 2 weeks and if I did not he would be put out on the street. Unfuckingbeleivable! My son was straight pay as well as 2 other men that were sent to the airport for 12-24 hour waits for their flights with no food or money to go to their homes or any notification to anyone in their families. My son shows up in an Uber a couple of hours later, we were totally unprepared for this! He is still here in mostly the same condition we sent him to CPR. My son told us that the cook had Pneumonia and was not sure if others were sick too. They kept him and the other 2 in a barren room for 2-3 hours (no clocks in the room) before they shipped them out to where they came from. Basically once they send you home no one returns calls or gives a shit about any of them. We paid for an Uber for 1 of the men sent home that had no money or anyone to help him get to his house once he arrived in his own state. My son gave his last $20.00 to one of them to buy food also. You could not make this up after the caring thoughtful and convincing stories of HELP AWAITING from every person involved, from the top to the bottom of seniority. We were told if my son left early his refund would be prorated also. Guess what is the cherry on top? Not one human has explained anything to my son or us, the payee's. No executives, directors, or any other human of CPR have explained any of this to us. You will never be able to speak to any of them. We are currently looking into legal options because they did virtually nothing but barely babysit him for a few days. This place should be ashamed and make reparations to all involved for what they have done. PS, my son said he was never once seen by any psychiatrist, only physician assistants. I will update later on the lawsuit we are pursuing. Look elsewhere for help. This is obviously a scam for what should have been a safe haven for beginning recovery. Thank goodness

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    Cedar Point Recovery - Stewart Detox/Stabilization

    Stewart Detox/Stabilization

    Cedar Point Recovery - Luxury living while you recover

    Luxury living while you recover

    Cedar Point Recovery - Large, spacious areas in our residences while you are in treatment.

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    Large, spacious areas in our residences while you are in treatment.

    First Step Physical Therapy - physicaltherapy - Updated July 2026

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