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    First Step Physical Therapy

    3.7 (24 reviews)
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    Services - First Step Physical Therapy

    Physical therapy

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    I had appointment at 5pm..
    Rob C.

    I've called for appointments ,left message and no one returns phone call..had another appointment one day i told them about i had at 11am that day with surgeon 5 minutes later schedules me for same time as my other appointment which i didnt see till got home,so called left message and never heard back..then 2 days before that appointment i had another with them and told them of their mistake and come to find out they got message and cancelled my appointment for two days from then..i was told i called and cancelled in message when never did..i hope my insurance is not being charged .also had a appointment 5pm friday march 31st i got there at 445pm and waited till 535pm..door was locked and no one ever came so i wasted 35 min driving one way for nothing..no one called me and still has not called me regards to messages and it is now 4-10-2017

    Just another day at PT. :)
    Melissa O.

    Monika & John are two amazing people, They take pride in what they do and they do it well. They helped me recover from an ankle surgery and even allowed my son to work with them for over a month in order to complete his Senior project for school. They showed great patience and understanding, not too mention a willingness to teach in order for him to successfully complete his project. During the time I've been with them they've made me feel more like a friend than just another patient and I would highly recommend them to anyone.

    First Step Phyical Therapy changed my life and Monica and John are the best!They have extensive knowledge and passion for helping others.

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    2 months ago

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    2 months ago

    I've been needing to start therapy for 2 months now they never answer the phone and every time I can make it there they aren't even there

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    5 months ago

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    11 years ago

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    8 years ago

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    John D.

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    5 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    I accompanied my Dad everytime he comes here for his therapy. The staff are very nice and skillful.

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    12 years ago

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    Ask the Community - First Step Physical Therapy

    Review Highlights - First Step Physical Therapy

    I personally have made huge progress since I have attended First Step Physical Therepy with John and Monica and wont go anywhere,else!!

    Mentioned in 14 reviews

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    Gramercy Court Skilled Nursing & Rehabilitation Center - Dining room

    Gramercy Court Skilled Nursing & Rehabilitation Center

    3.3(75 reviews)
    2.1 mi

    My mother-in-law was admitted here following an ER visit at Kaiser for recovery from a UTI, as she…read morewas experiencing instability with walking. The staff took excellent care of her--carefully monitoring her condition, administering medications, and supporting her recovery. Notably, she did not experience any falls during her stay, which was a significant relief given that she had fallen on her very first day at a previous skilled nursing facility. The reason I am giving four stars instead of five is due to a lack of communication after admission. Neither my husband nor I were contacted regarding her condition, diagnosis, care plan, goals, or discharge planning. It wasn't until I visited the facility in person four days later and requested to speak with someone that we received this information. My mother-in-law did mention that the care environment felt very constant, saying, "They never leave you alone--up at 5:30 for medications, bright lights, no privacy." However, I reassured her that the staff was being attentive and doing their job to support her recovery. By the fourth day, her infection had cleared, and she had regained independence in getting to and from the bathroom without incontinence issues. According to the discharge planner, she was also able to walk 175 feet with a walker under supervision. Special recognition goes to Sondra, the discharge planner, who was incredibly efficient. She coordinated the physician's discharge orders, medication reconciliation, and completed the necessary 602 forms for her return to assisted living--all by 2:55 PM on the same day I met her. We arranged private medical transportation, and my mother-in-law was comfortably settled back into her own bed by 6:15 PM that evening. Overall, we are grateful for the quality of care she received, with the main area for improvement being communication with family members.

    My father was brought there from the hospital around 4pm one day after having a stroke. They did…read morenot tend to his pain so after many requests for a warm washcloth my cousin had to track one down to help ease the pain. They told my mother they would find rails for the bed and it ends up they never did. He would constantly try to get out of bed to use the bathroom even though he had a catheter. He was extremely confused and needed monitoring. Well at 11 pm that evening I got a call that my dad had pulled his catheter out and they were taking him to ER. I waited for my father at the hospital and once I saw him his hands were covered in dry blood and said he needed help and no one would come. He couldn't remember anything else but I assume the process of ripping the catheter out and tearing the lining of his body sent I'm into a state of shock. When I called them once I was at the hospital the man gave the phone to what I guess would be his care taker and she seemed panicked pretty much saying she didn't know what happened. That was the beginning of the downfall. Sepsis. Infection. This place is awful. My father is now dead. No stars but it wouldn't post unless I put one.

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    Gramercy Court Skilled Nursing & Rehabilitation Center
    Gramercy Court Skilled Nursing & Rehabilitation Center - New and improved lobby!!!

    New and improved lobby!!!

    Gramercy Court Skilled Nursing & Rehabilitation Center

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    Fair Oaks Recovery Center

    Fair Oaks Recovery Center

    3.6(10 reviews)
    0.1 mi

    Before I attended Fair Oaks Recovery Center I wasn't sure what to expect, as I have never been an…read moreimpatient at a rehab center before. Right off the bat I attended all of the classes, speaker sessions, alumni night (while impatient), and AA meetings (I wasn't used to going to AA meetings). I never considered myself an addict until the prescription medications I was given started to alter my behavior for the worst, affecting my family. What I like about this place is that it structures so many different aspects of psychological and physical therapy into the day. I was doing trauma classes with Tina (who is marvelous by the way), and Andy (who is also compassionate towards every guest). Theresa is an awesome, wonderful human being, who has an electric wealth of knowledge and wisdom. All of these three gave me the gift of looking past my shame and guilt, and to a future where I could be a service to others. I went in after detoxing 7 days at home because I didn't want to relapse, so I removed myself from the world for a little bit. This gives the person the space to rethink their choices, and to develop new habits that lead to more improved behaviors. I suggest those of you thinking about only doing a seven day detox to rethink this choice, as working the program goes beyond just detoxification. You need to put in the work, and being vulnerable to change is the only way you'll ever get better. Think of relapse prevention like a spider web. The more the web is laced with individual strands (tools: AA, NA, Sponsor, PHP/IOP, church, community service, therapist, psychiatrist, medications, self-confidence, self-love, etc.) the better you'll be able to handle whatever life throws at you, because life will throw the kitchen sink at you. If you want help, it's good to be assertive. People won't be able to read your mind, but they're good at reading your body language. I felt shame and guild before I entered this place, I left with wisdom, friends.l, a foundation, and what I needed to do in order to not get loaded. Your choice to select this establishment is going to be life-changing in so many ways, for the better. People that love themselves don't get loaded, they do EVERYTHING to protect themselves. They just don't hire anyone, they're very selective, and it' shows through the effort they put in to keep your eyes on the prize...your sobriety.

    Everything was perfect until a lady named Theresa (not sure how to spell) was very discouraging and…read moremade the whole group laugh at my goals. she also said she wanted to throw a pen at me because of my goals. One of the patients told me she always acs like this and to don't worry about it. This behavior from an older woman shouldn't be tolerated. Not sure if she has credentials to even work there but she's very insensitive. I asked her for my phone for a second time and she flat out ignored me in front of the workers. the worker had to tell her that I was talking to her and she scoffed and gave me my phone. I'm not sure why she is so bitter but I did nothing to her and her presence made me want to quit.. and she cusses like a sailor, almost every sentence she cusses. other than that everyone was fine. one bad apple (Theresa) made the whole experience uncomfortable and unsafe.

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    Fair Oaks Recovery Center - Fair Oaks Recovery Center

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    Fair Oaks Recovery Center

    University Post Acute Rehab - Physical Therapy Gym

    University Post Acute Rehab

    4.0(40 reviews)
    2.9 miOak Park

    During my clinical experience at this rehab facility, I observed a supportive and patient-centered…read moreenvironment that promoted healing and recovery. The nursing staff were knowledgeable, compassionate, and approachable, which made it easier to learn and understand the role of nurses in rehabilitation care. The interdisciplinary team, including nurses, physical therapists, occupational therapists, and physicians, worked collaboratively to develop individualized care plans for each patient. I was able to witness how teamwork plays a critical role in improving patient outcomes and maintaining continuity of care. The facility was clean, organized, and well-maintained, which contributed to patient safety and comfort. I also noticed that nurses consistently followed safety protocols, such as fall prevention measures, infection control practices, and proper medication administration. As a nursing student, I had the opportunity to practice clinical skills, observe patient assessments, and communicate with patients and families. This experience enhanced my understanding of rehabilitation nursing, patient advocacy, and holistic care. Overall, my clinical experience at this rehab facility was valuable and helped strengthen my clinical skills and professional confidence.

    I have been here 4 times and it's always been very wonderful. The experience has been great , very…read moreclean and staff is awesome ! Therapy team rocks !!

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    University Post Acute Rehab
    University Post Acute Rehab
    University Post Acute Rehab

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    Sacramento Rehabilitation Hospital

    Sacramento Rehabilitation Hospital

    3.9(12 reviews)
    8.1 miNatomas

    The Sacramento Rehabilitation Hospital deserves every bit of this 5-star review…read more My dad was a stroke patient, and our experience here was truly a blessing. I have never encountered such kindness, care, and attention as we did at SRH. From the moment he was admitted, the entire team made us feel supported and seen. Donna, the case manager, was a gift from heaven--she guided us through every step with so much compassion and clarity. Dr. Yabes and the other doctors were incredible--professional, attentive, and genuinely caring. Maria and all the nurses were beyond amazing--so gentle, patient, and dedicated. They treated my dad like family, and that meant everything during such a difficult time. Rick, the pharmacist, was also wonderful--thorough, caring, and great at explaining everything we needed to know. The Physical Therapists, Occupational Therapists, and Speech Therapists were the absolute best--encouraging, skillful, and deeply invested in helping my dad regain strength and independence. My dad stayed for about two weeks, and from beginning to end, our experience was outstanding. If you are considering this facility for your loved one, know that they will be in the best hands. Let that give you peace. Thank you, SRH--you were truly a blessing to our family.

    Sacramento rehab sent my dad to an ER to sit for 24 hours as an out so they didn't have to care for…read morehim anymore. Because of infections that happened during my dad's stay they sent him away so they wouldn't have to be responsible for him. This facility doesn't want to care for or help patients that may require extra support and more tailored therapies. The nursing staff acts in a way that is unbecoming of the nursing profession. They have laughed at, made fun of, and rolled their eyes when asked for help with my dad. I came in multiple times to find my dad sitting in his own filth in tears that nobody would help him. Sitting in wheelchairs that were too short so his legs were jammed into his chest, left there unable to move in excruciating pain. Having nurses laugh at patients, drag their feet to offer hands on care, and leaving patients filthy and unable to move directly violates ethics standards set out by the Nursing Practice Act. Professional conduct should uphold patients dignity and show compassion not demean people who have gone through life changing health issues. The therapist for the most part are kind and caring. Though there are a few who have no business working with people in this type of environment (I'm looking at you Jeff). The rehabilitation aspect is the only thing I trust this facility with which is why my dad had a family member there nearly 24:7. My sister stayed over night three nights a week. The one star is for them and nobody else! Case managers are not communicative and unavailable the majority of the time. Perhaps other people have better reviews and experiences because they are not seeing the type of care their loved ones are getting. all I can tell you is be present and do not trust that these people are properly caring for those you love. If your loved one had a stroke and can't speak clearly, walk, or take care of themselves do not leave them alone here. A shiny new facility is a great distraction for the patient neglect that is happening when you aren't looking.

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    Sacramento Rehabilitation Hospital
    Sacramento Rehabilitation Hospital
    Sacramento Rehabilitation Hospital

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    Cedar Point Recovery - Stewart Detox/Stabilization

    Cedar Point Recovery

    2.0(21 reviews)
    2.6 mi

    This is a money making machine and that's all they're concerned about. My Finance and I were there…read morefor 2 1/2 days and we were charged $10,000. We have no insurance so that really hurt. They claim the usual and customary charge is $4663 PER DAY!! I offered to pay them half of the $10K they were charging me but they refused. We brought our own meds (Hypertension, etc), which they identified but did not give us. Instead they ordered their own (same meds) through their pharmacy which I was later billed for. I'm not sure how legal it is to be bound by contracts you sign when you are totally inebriated as expected when checking into a detox facility. Buyer beware, it's all about money...

    I cannot believe how inept this whole program was from the get go. My son was put into a detox…read morefacility and after a few days was put into the "drug rehab portion" of the Cedar Point Recovery. We received numerous calls about my son's seizures at the detox house on Madison Ave. It did not appear to be staffed with any medical personnel able to handle anything at all of a medical nature though. He spent the entire time going in & out of emergency rooms and they did not seem to comprehend that seizures are common in people detoxing from severe drug use. He also had his Versace sandals stolen at this "detox house"! All they said at the end is, we gave you everything back! No inventory control whatsoever. Before he was ready, they put him in the "rehab house" to start the program. He continued with his seizures at this new location and was in the emergency room and ambulances for very long periods of time again. I cannot imagine this withdrawal situation was not able to be handled on site. $20,000.00 later, I receive a phone call stating an employee or person attending the program has COVID! The staff insisted that I pick him up to quarantine at home for 2 weeks and if I did not he would be put out on the street. Unfuckingbeleivable! My son was straight pay as well as 2 other men that were sent to the airport for 12-24 hour waits for their flights with no food or money to go to their homes or any notification to anyone in their families. My son shows up in an Uber a couple of hours later, we were totally unprepared for this! He is still here in mostly the same condition we sent him to CPR. My son told us that the cook had Pneumonia and was not sure if others were sick too. They kept him and the other 2 in a barren room for 2-3 hours (no clocks in the room) before they shipped them out to where they came from. Basically once they send you home no one returns calls or gives a shit about any of them. We paid for an Uber for 1 of the men sent home that had no money or anyone to help him get to his house once he arrived in his own state. My son gave his last $20.00 to one of them to buy food also. You could not make this up after the caring thoughtful and convincing stories of HELP AWAITING from every person involved, from the top to the bottom of seniority. We were told if my son left early his refund would be prorated also. Guess what is the cherry on top? Not one human has explained anything to my son or us, the payee's. No executives, directors, or any other human of CPR have explained any of this to us. You will never be able to speak to any of them. We are currently looking into legal options because they did virtually nothing but barely babysit him for a few days. This place should be ashamed and make reparations to all involved for what they have done. PS, my son said he was never once seen by any psychiatrist, only physician assistants. I will update later on the lawsuit we are pursuing. Look elsewhere for help. This is obviously a scam for what should have been a safe haven for beginning recovery. Thank goodness

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    Cedar Point Recovery - Stewart Detox/Stabilization

    Stewart Detox/Stabilization

    Cedar Point Recovery - Luxury living while you recover

    Luxury living while you recover

    Cedar Point Recovery - Large, spacious areas in our residences while you are in treatment.

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    Large, spacious areas in our residences while you are in treatment.

    First Step Physical Therapy - physicaltherapy - Updated June 2026

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