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    First Step Physical Therapy

    3.7 (27 reviews)
    Closed 9:00 am - 5:00 pm

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    I had appointment at 5pm..
    Rob C.

    I've called for appointments ,left message and no one returns phone call..had another appointment one day i told them about i had at 11am that day with surgeon 5 minutes later schedules me for same time as my other appointment which i didnt see till got home,so called left message and never heard back..then 2 days before that appointment i had another with them and told them of their mistake and come to find out they got message and cancelled my appointment for two days from then..i was told i called and cancelled in message when never did..i hope my insurance is not being charged .also had a appointment 5pm friday march 31st i got there at 445pm and waited till 535pm..door was locked and no one ever came so i wasted 35 min driving one way for nothing..no one called me and still has not called me regards to messages and it is now 4-10-2017

    Just another day at PT. :)
    Melissa O.

    Monika & John are two amazing people, They take pride in what they do and they do it well. They helped me recover from an ankle surgery and even allowed my son to work with them for over a month in order to complete his Senior project for school. They showed great patience and understanding, not too mention a willingness to teach in order for him to successfully complete his project. During the time I've been with them they've made me feel more like a friend than just another patient and I would highly recommend them to anyone.

    First Step Phyical Therapy changed my life and Monica and John are the best!They have extensive knowledge and passion for helping others.
    Cathy H.

    I have had multiple surgeries and have been to numerous physical therapy facilities and John and Monica are the best by far. They have helped me so much in the short amount of time that I have attended sessions with them, more than any other multiple facilities combined. They are professional yet personable and Monica takes the time to explain to you what the movements do, what muscles they activate or strengthen, and why you are doing them and what part it plays in your goal of healing and recovery. They both are genually concerned for your comfort and healing,yet,push you to,do,the work you need to get better. They explain and teach you how to do the moves correctly and what its actually doing as a muscle system instead of just giving you a list of exercises to do then send you home. They're not only doing their job of your physical therapy, they are teaching you how to do the exercises correctly and explaining why, so that,you can help yourself when you go home and do them correctly and in the future as preventative self care. It may not be a big fancy facility full of machines but the knowledge and skill that they have and the willingness to share with you makes up for it and all the difference in your healing and progress. I personally have made huge progress since I have attended First Step Physical Therepy with John and Monica and wont go anywhere,else!! Thanks Monica and John for the passion you have as Physical Therapisys and for what you do! I highly recommend this place if you're looking for one-on-one knowledgeable information on how to get better and stay healthy.

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    5 months ago

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    12 days ago

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    5 months ago

    I've been needing to start therapy for 2 months now they never answer the phone and every time I can make it there they aren't even there

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    8 months ago

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    8 years ago

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    John D.

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    5 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    10 years ago

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    9 years ago

    I accompanied my Dad everytime he comes here for his therapy. The staff are very nice and skillful.

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    John D.

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    13 years ago

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    John D.

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    11 years ago

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    John D.

    Thank you for that Jack!!! It was a pleasure serving you.

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    12 years ago

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    Ask the Community - First Step Physical Therapy

    Review Highlights - First Step Physical Therapy

    I personally have made huge progress since I have attended First Step Physical Therepy with John and Monica and wont go anywhere,else!!

    Mentioned in 15 reviews

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    Asbury Park Nursing & Rehabilitation Center - Amazing Therapy Department

    Asbury Park Nursing & Rehabilitation Center

    3.3(70 reviews)
    0.1 mi

    My neighbor and dear friend was recently admitted to this facility from Kaiser, and I cannot say…read moreenough about the exceptional support we received. The admissions team was incredibly helpful throughout her entire stay, making what could have been a stressful experience feel smooth and reassuring. We especially want to recognize Pauline and Debi for their kindness, compassion, and dedication. They were always available--throughout the day and even on weekends--to answer every question with patience and care. I highly recommend this facility to anyone who is new to skilled nursing and in need of guidance, support, and truly caring professionals.

    I would strongly encourage anyone considering Asbury Park Nursing & Rehabilitation for a loved one…read moreto do their research and advocate for them every single day. Our family's experience with my mother's care was extremely concerning. During my mother's stay, there were repeated issues involving her basic care and medical needs. We repeatedly had to advocate for things that should have been addressed as part of her care. This included problems with obtaining her commode and walker, monitoring her weight and fluid retention while she was taking Lasix for significant heart-related concerns, and getting assistance with her CPAP machine. There were also times when our concerns were minimized despite her documented medical history and needs. My mother was discharged from Kaiser on a normal diet, yet Asbury Park gave her pureed food for much of her stay. The facility later acknowledged that this was an error and apologized. She also has psoriasis and was supposed to have creams applied as part of her care, which was not consistently done. Even more upsetting, there were times she was left in bed soiled for extended periods. We raised concerns repeatedly, and far too many things seemed to be addressed only after our family escalated them. Families should not have to constantly fight to make sure basic hygiene needs, medical equipment, dietary orders, medications, and physician instructions are being followed. Because of the seriousness of what happened, I filed a formal complaint with the California Department of Public Health. CDPH opened an investigation, went to the facility, spoke with staff and administration, and reviewed my mother's records. That investigation has now been completed, and I was informed directly by the California Department of Public Health that Asbury Park was cited as a result of their investigation. For me, that is important to include because these concerns were not simply a family being unhappy with the care our mother received. We reported what happened to the state, the state investigated, and the investigation resulted in a citation against the facility. Our loved ones deserve dignity, proper hygiene, appropriate medical care, and for their documented care plans and physician orders to be followed without their families having to repeatedly intervene. If you have a loved one staying here, please advocate for them. Visit often, ask questions, document everything, and speak up when something does not seem right. I am grateful that our concerns were taken seriously and investigated, but I wish my mother had received the level of care she deserved from the beginning.

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    Asbury Park Nursing & Rehabilitation Center - Asbury Park had wonderful customer service.

    Asbury Park had wonderful customer service.

    Asbury Park Nursing & Rehabilitation Center - Hardwood floors and spacious living area with desk and ample storage

    Hardwood floors and spacious living area with desk and ample storage

    Asbury Park Nursing & Rehabilitation Center - Asbury Park newly upgraded and well-lit bedrooms

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    Asbury Park newly upgraded and well-lit bedrooms

    Gramercy Court Skilled Nursing & Rehabilitation Center - Dining room

    Gramercy Court Skilled Nursing & Rehabilitation Center

    3.3(74 reviews)
    2.1 mi

    My mother-in-law was admitted here following an ER visit at Kaiser for recovery from a UTI, as she…read morewas experiencing instability with walking. The staff took excellent care of her--carefully monitoring her condition, administering medications, and supporting her recovery. Notably, she did not experience any falls during her stay, which was a significant relief given that she had fallen on her very first day at a previous skilled nursing facility. The reason I am giving four stars instead of five is due to a lack of communication after admission. Neither my husband nor I were contacted regarding her condition, diagnosis, care plan, goals, or discharge planning. It wasn't until I visited the facility in person four days later and requested to speak with someone that we received this information. My mother-in-law did mention that the care environment felt very constant, saying, "They never leave you alone--up at 5:30 for medications, bright lights, no privacy." However, I reassured her that the staff was being attentive and doing their job to support her recovery. By the fourth day, her infection had cleared, and she had regained independence in getting to and from the bathroom without incontinence issues. According to the discharge planner, she was also able to walk 175 feet with a walker under supervision. Special recognition goes to Sondra, the discharge planner, who was incredibly efficient. She coordinated the physician's discharge orders, medication reconciliation, and completed the necessary 602 forms for her return to assisted living--all by 2:55 PM on the same day I met her. We arranged private medical transportation, and my mother-in-law was comfortably settled back into her own bed by 6:15 PM that evening. Overall, we are grateful for the quality of care she received, with the main area for improvement being communication with family members.

    Doctors: Decent Nurses: Most kind and generous…read more CNAs: Can't be hit or miss with care and compassion. Front desk: Kind and helpful Dietary: Was decent a few years ago

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    Gramercy Court Skilled Nursing & Rehabilitation Center
    Gramercy Court Skilled Nursing & Rehabilitation Center - New and improved lobby!!!

    New and improved lobby!!!

    Gramercy Court Skilled Nursing & Rehabilitation Center

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    Advanced Health Care of Sacramento - My mom have her delicious dinner in the dining area

    Advanced Health Care of Sacramento

    3.7(40 reviews)
    2.8 mi

    At Advanced Health Care I was subjected to entirely arbitrary fluid restrictions by their doctor…read more When I tried to appeal to their doctor I was not listened to. I am fed up with doctors that think they can boss their patients around! When he works for Advanced he doesn't represent Sutter. He just happens to work for Sutter and Advanced. The real truth emerges. As a result of the fluid restrictions and simply awful food I lost a significant amount of weight. At Sutter Roseville Medical Center, the 2nd rehab facility I resided in and the assisted living facility I currently live at I was never subjected to fluid restrictions! On 7/10/26 I received an completely unwanted phone call from the administrator of this dump of a facility! That's the reason for the 1-star rating. Case closed forever.

    I highly recommend this facility. The care quality and the dedication of the entire staff is…read morephenomenal. Right when you walk in, it's so inviting, honestly made me feel like I wanted to stay over night. It's a friendly, professional clean and safe place to leave your loved ones They are in good hands I had no worries of how she was going to be cared for, that' was one less worry for the entire family . A special thanks to Yolanda Dela Rosa who was very caring, attentive, and efficient. she made this whole transition from hospital to the recovery facility speedy and welcoming. my Mom and our family are so thankful. Thank you AHC

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    Advanced Health Care of Sacramento
    Advanced Health Care of Sacramento
    Advanced Health Care of Sacramento

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    Fair Oaks Recovery Center

    Fair Oaks Recovery Center

    3.7(11 reviews)
    0.1 mi

    I just completed the Partial Hospitalization Program at Fair Oaks Recovery Center, and I am beyond…read moregrateful that I had the opportunity to step away from work and focus on my recovery. I had been trying to get sober since February 2022 through AA alone, but I wasn't successful. I had the willingness, but without treatment, it just wasn't enough. The staff at FORC helped me build a solid foundation for recovery that I had been missing. They provided the education, support, and accountability that I needed to move forward. During treatment, I also struggled with dual-diagnosis disordered eating symptoms that, in the past, had led me back to using. The team at FORC helped me work through those challenges while maintaining my sobriety, and I am incredibly grateful for the care and support they gave me. Leaving the program clean and sober felt like such an accomplishment. One of the best parts of the program was finding my people. After about a year of being stubborn about returning to AA and NA, I found myself back at meetings with my friends from FORC and genuinely enjoying it. Before I knew it, I had a sponsor and was working the steps again. None of that was required, it just seemed to happen through osmosis somehow, which is actually pretty funny. Thank you, FORC, for everything you did for me. I wholeheartedly recommend this program. 10/10.

    I had an extremely traumatizing experience at Fair Oaks "Recovery Center". On June 16th at 11:00pm,…read morean employee of Fair Oaks wrongfully discharged me from the facility. I was solely 72 hours sober and just got to the facility a few days prior. I was experiencing severe withdrawals still as expected while still under detox. The scariest part for me was I just had taken 100mg of Trazadone and Hydroxyzine, about ready to go to bed for the night when they told me to leave. The med- technician (not management) discharged me at 11:00pm at night, and put me on the street. I was still detoxing and experiencing severe withdrawal symptoms, and it was unsafe as the facility is not located in the best part of town in Sacramento. I have contacted an attorney regarding this incident and they will be following up with the facility soon regarding what occurred. To make matters worse, when I left and got an Uber to the hospital, I realized the staff forgot to give me my wallet. I couldn't be admitted into the hospital without my ID, so I had to take an Uber all the way back to the facility to retrieve my wallet. Unfortunately, there are still some of key belongings that are still in their possession that they never returned to me. Most of the staff are under 21 years old and have 8 months of sobriety whom are extremely ill-experienced and unprofessional when it comes to any real, genuine care. Please take my horrifying experience in account when looking for a facility to heal from substance abuse! It was scary, and they put me in a very vulnerable position that was unsafe.

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    Fair Oaks Recovery Center
    Fair Oaks Recovery Center - Fair Oaks Recovery Center

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    Fair Oaks Recovery Center

    Sacramento Rehabilitation Hospital

    Sacramento Rehabilitation Hospital

    3.9(15 reviews)
    8.1 miNatomas

    Sacramento rehab sent my dad to an ER to sit for 24 hours as an out so they didn't have to care for…read morehim anymore. Because of infections that happened during my dad's stay they sent him away so they wouldn't have to be responsible for him. This facility doesn't want to care for or help patients that may require extra support and more tailored therapies. The nursing staff acts in a way that is unbecoming of the nursing profession. They have laughed at, made fun of, and rolled their eyes when asked for help with my dad. I came in multiple times to find my dad sitting in his own filth in tears that nobody would help him. Sitting in wheelchairs that were too short so his legs were jammed into his chest, left there unable to move in excruciating pain. Having nurses laugh at patients, drag their feet to offer hands on care, and leaving patients filthy and unable to move directly violates ethics standards set out by the Nursing Practice Act. Professional conduct should uphold patients dignity and show compassion not demean people who have gone through life changing health issues. The therapist for the most part are kind and caring. Though there are a few who have no business working with people in this type of environment (I'm looking at you Jeff). The rehabilitation aspect is the only thing I trust this facility with which is why my dad had a family member there nearly 24:7. My sister stayed over night three nights a week. The one star is for them and nobody else! Case managers are not communicative and unavailable the majority of the time. Perhaps other people have better reviews and experiences because they are not seeing the type of care their loved ones are getting. all I can tell you is be present and do not trust that these people are properly caring for those you love. If your loved one had a stroke and can't speak clearly, walk, or take care of themselves do not leave them alone here. A shiny new facility is a great distraction for the patient neglect that is happening when you aren't looking.

    The Sacramento Rehabilitation Hospital deserves every bit of this 5-star review…read more My dad was a stroke patient, and our experience here was truly a blessing. I have never encountered such kindness, care, and attention as we did at SRH. From the moment he was admitted, the entire team made us feel supported and seen. Donna, the case manager, was a gift from heaven--she guided us through every step with so much compassion and clarity. Dr. Yabes and the other doctors were incredible--professional, attentive, and genuinely caring. Maria and all the nurses were beyond amazing--so gentle, patient, and dedicated. They treated my dad like family, and that meant everything during such a difficult time. Rick, the pharmacist, was also wonderful--thorough, caring, and great at explaining everything we needed to know. The Physical Therapists, Occupational Therapists, and Speech Therapists were the absolute best--encouraging, skillful, and deeply invested in helping my dad regain strength and independence. My dad stayed for about two weeks, and from beginning to end, our experience was outstanding. If you are considering this facility for your loved one, know that they will be in the best hands. Let that give you peace. Thank you, SRH--you were truly a blessing to our family.

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    Sacramento Rehabilitation Hospital
    Sacramento Rehabilitation Hospital
    Sacramento Rehabilitation Hospital

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    Cedar Point Recovery - Stewart Detox/Stabilization

    Cedar Point Recovery

    2.0(21 reviews)
    2.6 mi

    This is a money making machine and that's all they're concerned about. My Finance and I were there…read morefor 2 1/2 days and we were charged $10,000. We have no insurance so that really hurt. They claim the usual and customary charge is $4663 PER DAY!! I offered to pay them half of the $10K they were charging me but they refused. We brought our own meds (Hypertension, etc), which they identified but did not give us. Instead they ordered their own (same meds) through their pharmacy which I was later billed for. I'm not sure how legal it is to be bound by contracts you sign when you are totally inebriated as expected when checking into a detox facility. Buyer beware, it's all about money...

    I cannot believe how inept this whole program was from the get go. My son was put into a detox…read morefacility and after a few days was put into the "drug rehab portion" of the Cedar Point Recovery. We received numerous calls about my son's seizures at the detox house on Madison Ave. It did not appear to be staffed with any medical personnel able to handle anything at all of a medical nature though. He spent the entire time going in & out of emergency rooms and they did not seem to comprehend that seizures are common in people detoxing from severe drug use. He also had his Versace sandals stolen at this "detox house"! All they said at the end is, we gave you everything back! No inventory control whatsoever. Before he was ready, they put him in the "rehab house" to start the program. He continued with his seizures at this new location and was in the emergency room and ambulances for very long periods of time again. I cannot imagine this withdrawal situation was not able to be handled on site. $20,000.00 later, I receive a phone call stating an employee or person attending the program has COVID! The staff insisted that I pick him up to quarantine at home for 2 weeks and if I did not he would be put out on the street. Unfuckingbeleivable! My son was straight pay as well as 2 other men that were sent to the airport for 12-24 hour waits for their flights with no food or money to go to their homes or any notification to anyone in their families. My son shows up in an Uber a couple of hours later, we were totally unprepared for this! He is still here in mostly the same condition we sent him to CPR. My son told us that the cook had Pneumonia and was not sure if others were sick too. They kept him and the other 2 in a barren room for 2-3 hours (no clocks in the room) before they shipped them out to where they came from. Basically once they send you home no one returns calls or gives a shit about any of them. We paid for an Uber for 1 of the men sent home that had no money or anyone to help him get to his house once he arrived in his own state. My son gave his last $20.00 to one of them to buy food also. You could not make this up after the caring thoughtful and convincing stories of HELP AWAITING from every person involved, from the top to the bottom of seniority. We were told if my son left early his refund would be prorated also. Guess what is the cherry on top? Not one human has explained anything to my son or us, the payee's. No executives, directors, or any other human of CPR have explained any of this to us. You will never be able to speak to any of them. We are currently looking into legal options because they did virtually nothing but barely babysit him for a few days. This place should be ashamed and make reparations to all involved for what they have done. PS, my son said he was never once seen by any psychiatrist, only physician assistants. I will update later on the lawsuit we are pursuing. Look elsewhere for help. This is obviously a scam for what should have been a safe haven for beginning recovery. Thank goodness

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    Cedar Point Recovery - Stewart Detox/Stabilization

    Stewart Detox/Stabilization

    Cedar Point Recovery - Luxury living while you recover

    Luxury living while you recover

    Cedar Point Recovery - Large, spacious areas in our residences while you are in treatment.

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    Large, spacious areas in our residences while you are in treatment.

    First Step Physical Therapy - physicaltherapy - Updated September 2026

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