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    Bridgewood Post-Acute

    3.8 (9 reviews)
    Closed 9:00 am - 5:00 pm

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    Ask the Community - Bridgewood Post-Acute

    VibrantCare Rehabilitation

    VibrantCare Rehabilitation

    4.4(29 reviews)
    8.3 mi

    I absolutely love this PT. It's small and looks kinda janky at first glance..but the staff and…read morequality of care is amazing. I was expecting to go here 1x then continue care at another location, but my physical therapist and the staff completely changed my mind. I was so happy with the therapist and her kind and caring approach that I decided to continue care there. The entire staff is extremely nice and helpful. My therapist is Malani I believe her name is and she's amazing. She is the reason I decided to stay. They have everything a physical therapy facility needs and I definitely see an improvements. I would hands-down recommend this facility.

    I am leaving this company a one star review but it has nothing to do with the service I received…read morefrom the physical therapy staff. My issue with vibrant care has to do with their billing processes and how they treat clients from the accounting department. From the time I started with them last year, 2025, I was told I did not owe any money when I checked out after being seen by the physical therapist. The gentleman behind the counter sent an email to accounting to make sure that was correct and I checked with him on each visit to see if he heard back to make sure that I didn't owe money. He consistently said he had not heard from them and would send another email. Finally. Out of nowhere I received a bill for for approximately $80 in unpaid balances. Again, this was in 2025. I paid the balance and expressed I was not happy with the practices of vibrant carres accounting policy. Today, June 15th 2026, I received a phone call from vibrant care stating that I owed $10 from September of 2025. Of course, my immediate reaction was to ask them" you're just now finding this?" I was immediately placed on hold without so much as a hold. Please from the accounting department.. then left on hold for over 5 minutes and then was disconnected. I return the call immediately only to receive recordings and I left voicemails. $10 is not the issue, the issue is receiving a bill almost a year later and not being heard or provided an explanation as to why I would owe $10. This accounting practice is unacceptable and their customer service, interactions and responses are unacceptable. The accounting department is who gets the one star rating, not the therapists.

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    Bridgewood Post-Acute - physicaltherapy - Updated September 2026

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