From Jackie, the lady checking people in, to the nurses, PT/OT, family support teams, the…read moreactivities group, and the food from the chef, which my mom loved...this is a great rehab center!!

This place doesn't even deserve 1 star in all honesty. They truly don't give a rats ass about their…read moreresidents. It started off okay, about 2.5 to 3.0 stars and from there it went down hill FAST! I'm a type 1 diabetic and I would have to go without eating anything sometimes because all they would serve me was foods drowning in carbs and sugars. I begged and pleaded for a while then after that I had to start yelling and screaming and be the squeaky wheel to get anything done. Their social workers suck. If you don't keep on them they'll blow you off. As a matter of fact, Social Security told me that they did my forms wrong and I have to start all over again. So now I have to wait 200+days for my SSDI. What I was admitted for which was an infection in my leg was never taken care of and I was discharged in the same condition that I started. Most of the CNAs and Nurses are terrible. They barely speak English and they don't understand you most of the time. One time they pricked my pinky to test my blood sugar and it bled so bad it ran all the way down to my elbow. When I asked the nurse for a band aid she told me that she didn't have one! When I asked how in the HELL does a nurse in a Skilled Nursing Facility doesn't have a band aid she told me that they were locked up and only the MOD had the key and she was not going to be in until 8am. This happened at 6am. When I asked how come there isn't a first aid kit available she shrugged her shoulders and gave me a look of cluelessness. Totally deer in the headlights. They have an Asian resident that goes up and down the hall screaming and does nothing about it so don't plan on any peace and quiet. My roommate fell out of his bed once and was screaming bloody murder begging for help and I had to crawl out of my bed into my wheelchair and go scream at the nursing station to get him help. Their physicians suck. Lazy and dumb. I had to go to the emergency room twice in three months because they are that bad. It's pretty bad when you ride in the ambulance and the EMTs apologize for the shitty help your getting. The Emergency room says they're known as Shitty Creek Post Acute not City Creek Post Acute. I haven't even begun to scratch the surface of the nightmares I have had to endure. Now that I have been discharged 8 days early, they won't take my calls and I need them to transfer my prescriptions to my pharmacy and they said that they would pay the pro rated amount which I'm positive that is why they are dodging my calls. I'm out of certain medicine now and have no way of taking my insulin. I'm going to call my regular physician and see if he can get my prescriptions refilled for me and sent to my pharmacy. So much for getting the appropriate and professional help. The place needs a full audit and CHHSA needs to be notified and also the Ombudsman. This is no laughing matter. Zero out of 5 stars.

Staff was helpful, prompt and friendly. My grandmother seemed to get adequate care while…read morerecovering from a stroke. Experience was better than the previous facility she stayed in.

I spent time here visiting someone close to me and had a positive experience. The staff were…read morewelcoming and seemed to know the residents well, which always makes a difference. Things felt relatively organized and the environment was calm. It made it easier knowing my family member was comfortable.

My neighbor and dear friend was recently admitted to this facility from Kaiser, and I cannot say…read moreenough about the exceptional support we received. The admissions team was incredibly helpful throughout her entire stay, making what could have been a stressful experience feel smooth and reassuring. We especially want to recognize Pauline and Debi for their kindness, compassion, and dedication. They were always available--throughout the day and even on weekends--to answer every question with patience and care. I highly recommend this facility to anyone who is new to skilled nursing and in need of guidance, support, and truly caring professionals.

I would strongly encourage anyone considering Asbury Park Nursing & Rehabilitation for a loved one…read moreto do their research and advocate for them every single day. Our family's experience with my mother's care was extremely concerning. During my mother's stay, there were repeated issues involving her basic care and medical needs. We repeatedly had to advocate for things that should have been addressed as part of her care. This included problems with obtaining her commode and walker, monitoring her weight and fluid retention while she was taking Lasix for significant heart-related concerns, and getting assistance with her CPAP machine. There were also times when our concerns were minimized despite her documented medical history and needs. My mother was discharged from Kaiser on a normal diet, yet Asbury Park gave her pureed food for much of her stay. The facility later acknowledged that this was an error and apologized. She also has psoriasis and was supposed to have creams applied as part of her care, which was not consistently done. Even more upsetting, there were times she was left in bed soiled for extended periods. We raised concerns repeatedly, and far too many things seemed to be addressed only after our family escalated them. Families should not have to constantly fight to make sure basic hygiene needs, medical equipment, dietary orders, medications, and physician instructions are being followed. Because of the seriousness of what happened, I filed a formal complaint with the California Department of Public Health. CDPH opened an investigation, went to the facility, spoke with staff and administration, and reviewed my mother's records. That investigation has now been completed, and I was informed directly by the California Department of Public Health that Asbury Park was cited as a result of their investigation. For me, that is important to include because these concerns were not simply a family being unhappy with the care our mother received. We reported what happened to the state, the state investigated, and the investigation resulted in a citation against the facility. Our loved ones deserve dignity, proper hygiene, appropriate medical care, and for their documented care plans and physician orders to be followed without their families having to repeatedly intervene. If you have a loved one staying here, please advocate for them. Visit often, ask questions, document everything, and speak up when something does not seem right. I am grateful that our concerns were taken seriously and investigated, but I wish my mother had received the level of care she deserved from the beginning.

I walked into this facility and know what met me, almost all the staff were smiling and busy with…read moretaking care of their residents, no smells or coverup smells , a nice wide open lobby with residents smiling and interacting with one another and the staff in a wonderful manner, as I took a tour around the smiles abounded and hardworking staff were busy attending to their residents needs, this a a large facility and i was amazed no call lights were going off, no one was screaming or calling for help and the facility has a tracking system on each station that displays the times a residents call light had been on and off the 2 nursing stations I walked past no one was calling for more than 5 minutes. I grew up around nursing homes and my family owned and operated 2 of them back on the east coast, in my years of work in healthcare I have been in numerous facilities and I would say this is in my top five especially for its location, its close to everything. I highly recommend coming in for your own tour and to see what is what.

My grandmother was miserable here. On our visits, she'd press the assistance button and it would…read moretake no less than 20 mins for someone to come help her. We purchased noise cancelling headphones, expensive ones, that went missing within the first week... even after labeling them. The room had 3 patients, who blasted their tv's at full volume. Understandable, since how are they supposed to watch their shows if the person just 3 feet away is also blasting their tv? But with no volume or sound limitations/hours, my grandmother could not get any sleep. We requested a room change that even after confirming, was never achieved.

I highly recommend this facility. The care quality and the dedication of the entire staff is…read morephenomenal. Right when you walk in, it's so inviting, honestly made me feel like I wanted to stay over night. It's a friendly, professional clean and safe place to leave your loved ones They are in good hands I had no worries of how she was going to be cared for, that' was one less worry for the entire family . A special thanks to Yolanda Dela Rosa who was very caring, attentive, and efficient. she made this whole transition from hospital to the recovery facility speedy and welcoming. my Mom and our family are so thankful. Thank you AHC

At Advanced Health Care I was subjected to entirely arbitrary fluid restrictions by their doctor…read more When I tried to appeal to their doctor I was not listened to. I am fed up with doctors that think they can boss their patients around! When he works for Advanced he doesn't represent Sutter. He just happens to work for Sutter and Advanced. The real truth emerges. As a result of the fluid restrictions and simply awful food I lost a significant amount of weight. At Sutter Roseville Medical Center, the 2nd rehab facility I resided in and the assisted living facility I currently live at I was never subjected to fluid restrictions! On 7/10/26 I received an completely unwanted phone call from the administrator of this dump of a facility! That's the reason for the 1-star rating. Case closed forever.

Sacramento rehab sent my dad to an ER to sit for 24 hours as an out so they didn't have to care for…read morehim anymore. Because of infections that happened during my dad's stay they sent him away so they wouldn't have to be responsible for him. This facility doesn't want to care for or help patients that may require extra support and more tailored therapies. The nursing staff acts in a way that is unbecoming of the nursing profession. They have laughed at, made fun of, and rolled their eyes when asked for help with my dad. I came in multiple times to find my dad sitting in his own filth in tears that nobody would help him. Sitting in wheelchairs that were too short so his legs were jammed into his chest, left there unable to move in excruciating pain. Having nurses laugh at patients, drag their feet to offer hands on care, and leaving patients filthy and unable to move directly violates ethics standards set out by the Nursing Practice Act. Professional conduct should uphold patients dignity and show compassion not demean people who have gone through life changing health issues. The therapist for the most part are kind and caring. Though there are a few who have no business working with people in this type of environment (I'm looking at you Jeff). The rehabilitation aspect is the only thing I trust this facility with which is why my dad had a family member there nearly 24:7. My sister stayed over night three nights a week. The one star is for them and nobody else! Case managers are not communicative and unavailable the majority of the time. Perhaps other people have better reviews and experiences because they are not seeing the type of care their loved ones are getting. all I can tell you is be present and do not trust that these people are properly caring for those you love. If your loved one had a stroke and can't speak clearly, walk, or take care of themselves do not leave them alone here. A shiny new facility is a great distraction for the patient neglect that is happening when you aren't looking.

The Sacramento Rehabilitation Hospital deserves every bit of this 5-star review…read more My dad was a stroke patient, and our experience here was truly a blessing. I have never encountered such kindness, care, and attention as we did at SRH. From the moment he was admitted, the entire team made us feel supported and seen. Donna, the case manager, was a gift from heaven--she guided us through every step with so much compassion and clarity. Dr. Yabes and the other doctors were incredible--professional, attentive, and genuinely caring. Maria and all the nurses were beyond amazing--so gentle, patient, and dedicated. They treated my dad like family, and that meant everything during such a difficult time. Rick, the pharmacist, was also wonderful--thorough, caring, and great at explaining everything we needed to know. The Physical Therapists, Occupational Therapists, and Speech Therapists were the absolute best--encouraging, skillful, and deeply invested in helping my dad regain strength and independence. My dad stayed for about two weeks, and from beginning to end, our experience was outstanding. If you are considering this facility for your loved one, know that they will be in the best hands. Let that give you peace. Thank you, SRH--you were truly a blessing to our family.

My mother-in-law was admitted here following an ER visit at Kaiser for recovery from a UTI, as she…read morewas experiencing instability with walking. The staff took excellent care of her--carefully monitoring her condition, administering medications, and supporting her recovery. Notably, she did not experience any falls during her stay, which was a significant relief given that she had fallen on her very first day at a previous skilled nursing facility. The reason I am giving four stars instead of five is due to a lack of communication after admission. Neither my husband nor I were contacted regarding her condition, diagnosis, care plan, goals, or discharge planning. It wasn't until I visited the facility in person four days later and requested to speak with someone that we received this information. My mother-in-law did mention that the care environment felt very constant, saying, "They never leave you alone--up at 5:30 for medications, bright lights, no privacy." However, I reassured her that the staff was being attentive and doing their job to support her recovery. By the fourth day, her infection had cleared, and she had regained independence in getting to and from the bathroom without incontinence issues. According to the discharge planner, she was also able to walk 175 feet with a walker under supervision. Special recognition goes to Sondra, the discharge planner, who was incredibly efficient. She coordinated the physician's discharge orders, medication reconciliation, and completed the necessary 602 forms for her return to assisted living--all by 2:55 PM on the same day I met her. We arranged private medical transportation, and my mother-in-law was comfortably settled back into her own bed by 6:15 PM that evening. Overall, we are grateful for the quality of care she received, with the main area for improvement being communication with family members.

The location and facility is amazing. Most of the staff is awesome and took wonderful care of my…read moreloved ones (we have used this location twice for two separate people's post hospitalization stays and both were excellent). The reason for the four star review is because there were several times when I went to the nurses station to get information or supplies and they said it would be taken care of but never was. I do understand they are very busy and there is a lot going on but my concern is if this were something medically prudent and it was forgotten that could be catastrophic. However overall our experience was great!

My mom is currently staying here and says that it is one of the best places that she has been as…read morefar as assisted living goes. She says the staff is so nice and really attends well to everyone here! She was there about a month ago after she had a different issue go on at her senior living facility. I absolutely enjoyed everyone that I met there, from admissions to the nurses and everyone at the desk services was just very friendly and welcoming. I am currently hoping to get my mom in here in a long-term position because I feel that a senior living facility just doesn't suit her health issues and needs that she needs anymore. My mom said that the food is great and that she could actually tell what she is eating LOL and if you've been at somebody's places you would totally understand but she's talking about! I would definitely recommend Mountain Manor to anyone!!

A decent place until they harass you to leave even if you are not ready, even if you have no place…read moreto go. Money always comes first!