Buyer beware!! This Builder First Texas Homes is so greedy and steals your Earnest Money Deposit they request $5,000.00 for a deposit! We were buying an older phase property in the first phase. We chose this builder because they can make modifications according to your needs. My friend is a 100% Disabled Veteran double Amputee in a wheelchair. We dealt with Marsha English who is not a Real Estate Agent only a salesperson we purchased this house on October 14, 2023 she told us the home would not be completed until August 2024. We had ask Marsha specifically, if we have to cancel, would we get our money back she said yes !
Well first of all they took our Earnest Money Deposit in the amount of $5,000.00 and never open Escrow and I being a Realtor myself ask who the Escrow Company was and Marsha said I don't know what you are talking about... I then said you can't except any kind of deposit and not open Escrow she said "well we have been doing it for the last 35 years!
November 27 this Veteran had a Heart Attack we had to call 911he was in the hospital until December 2nd, 2023 p.m. we immediately called Marsha upon his return home told her what happened and we can't go thru with this purchase because after this type medical emergency he now has to be on oxygen 24/7 and now has Heart Disease. We ask her to return our deposit and she said I don't know I will call Corporate. I personally contact Kathy Provence at their Corporate Office and also sent an email explaining our situation. Kathy told me the Deposit is Non Refundable....Kathy paid no attention to my email and had the Audacity to ask us for the balance of the deposit of $5,000.00 because they will start building the end of January! So this would be a total of $10,000.00 deposit How on earth
Does a Veteran pay $10k when a Veteran can buy with zero down and only pay closing cost?
I had explained to Marsha and Kathy if he were to pass away I could not buy this house under a VA and I would lose $10,000.00 and be homeless! They both could care less! It's their greediness
It's all about the Sales and P & L....
This is absolutely disgusting these people and this company have no regard to the buyer completely heartless!
By the way by Texas Law under certain conditions such as medical they must return our deposit!
And the Veteran affairs can stop them from doing a VA Loan in the future! read more