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    First Western Bank

    5.0 (1 review)
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    Services - First Western Bank

    Personal banking

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    4 years ago

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    Central Bank

    Central Bank

    (6 reviews)

    Do not, I repeat DO NOT use central bank and trust!…read more I sent an email to the senior account manager asking where to send my payment, she responded right away with Central Bank and Trust account and payment mailing address Along with an account number. A week later after the payment was sent (and is now neither here nor there) was informed they transferred the loan 2 days before my first payment was due. I have already sent my mortgage check to them which now has to be rerouted to the correct mortgage company they transferred it to. who knows if it will arrive on time. Meanwhilet spent hours on hold to gather all the new information. Matt the lender was very unprofessional and placed blame on every thing but him, while having to have the last word. Will not ever use this company and will tell friends and family the same. GO THROUGH ANOTHER OF THE THOUSANDS OF LENDERS BUT THIS ONE. Avoid a headache, trust me.

    Central Bank is one of the single most frustrating, horrible banks I have ever had experience with…read more The customer service is callous, cruel and unsympathetic to a truly astounding degree. In the midst of a crisis due to their inability to send me a card through the mail, I tried to explain that I needed to pay bills immediately, and asked if there was any other option to try to pay before the card made it (after a week and a half of waiting for the card to arrive). I was told it "wasn't their problem" that I had bills to pay. Verbatim. Never choose this bank, particularly if you are a young person trying to have a first card and bank experience. Truly one of the cruelest institutions I have ever interacted with.

    First Western Bank - banks - Updated August 2026

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