I have since moved from Arkansas, but for 13 years I had an exceptional relationship with Village…read moreInsurance, and John Vorisek specifically. Service/responsiveness is second to none and John has, along the way, steered me to coverage with alternate carriers, that saved me a bundle, all of which he initiated. I can unequivocally recommend John Vorisek and Village Insurance.

From the owner: It takes a village Servicing Northwest Arkansas for over 60…read moreyears

They are not truthful agents they do not fight for you and you'd think they are paying out claims…read morefrom their own pocket terrible!!!

They say with me, explaining everything to me, making it simpler. Very glad I came to this awesome…read moreteam. Any problems, they handle it quickly. I am very happy with how they've done everything for me and my family. Alicia Moore and all her team are the best team State Farm has. Thank you Stephanie Leo for going over all of my policy, and showing me what I have and don't have. Even making it simpler to me so I'm not confused. I didn't see something that was confusing to me after leaving from there. She made it seem like a friend was talking to me. Very happy customer here.

Avoid This Agency - Five Years of Loyalty for a $0 Payout…read more I have been a loyal policyholder with Shelley Parson for the last 5 years, watching my premiums steadily climb year after year. I recently had to file my very first roof claim, only to find out they dated my roof at 44 years old in their system. When I originally took out this policy, I explicitly told Shelley that the roof was 10 to 12 years old, exactly as my professional home inspector had verified. Because of their massive dating error, depreciation and an insanely high deductible kicked in, leaving me with absolutely zero money to help with the replacement. To make matters worse, the customer service has been insulting: The Audacity: Shelley actually told me that once I pay out of pocket to replace the roof myself, I should "be sure to let them know" so they can cover it moving forward. The absolute gall. The Brush-off: She claimed she would "look through her records" to see if I ever followed up with proof of the roof's age 5 years ago. We all know how that goes. Because of this pending claim mess, I feel stuck with her for the moment while she continues to pocket my rising premiums. Do yourself a favor and find an agent who actually keeps accurate records and protects your investment when it counts.

Shelley is the best agent and makes the claim process easy and as stress free as possible. I have…read moreall my business and personal policies with her. Josh M.

This agency is now under new ownership/management. Rick…read moreBarnes and his office manager Valerie are the best in the industry. They went out of their way to help us. We are really happy to have good agents right here in town.

Their care and concern for their customers has gone down hill drastically over the last few years…read more I recently called to find out why my rates had jumped way above what they were supposed to be and was told to call the corporate office. Why do I need you as an agent if you're not willing to help me understand the issue and try to resolve it. Needless to say- I'm starting to look for a different agency and a different insurance carrier. I've been a long term customer and they've demonstrated to me that it means nothing to them.

Jason and Greg are great! The office manager, however, lacks empathy and professionalism. If you…read morechoose homeowners insurance, expect an inspection of your home. Because of this, it is vital that you double check the final underwriting and application prior to signing, as any missing details will likely result in additional premium charges.

Jason Cribb found the right fit for our insurance needs and for less than what we had been paying…read more We feel better insured for less investment! Jason helped us every step of the way, and has been available and knowledgeable with the few questions we have posed from time to time. Thanks Cribb Insurance for your superior knowledge and service!

If you are seriously looking for a full coverage Auto & Homeowner Ins Policy, should look no…read morefurther than Jimmy Ford / GEICO, Bentonville, AR. Jimmy was responsive; reliable; detailed; proactive; courteous; and professional. Exceptional in all regards. Equally as important, Jimmy went out of his way to provide the most aggressive and competitive quotes he could. Without exception or equivocation. Being GEICO ranks among the Top 5 Auto / Home Ins. companies, nationally, I was markedly impressed with GEICO's premiums. Superior coverage at either a lower cost or a modestly higher cost than many of their competitive insurance carriers; vis a vis, Progressive; Allstate; Nationwide; Safeco; Trexis; Farmers; Liberty Mutual; and Travelers. All of which I exhaustively investigated; and had their rates quoted. Give Jimmy Ford a call. You will never rue the day you contacted him.

The team here was great I came in as a customer who didn't purchase insurance through their…read moreindependent office but through GEICO corporate. I had a weeklong issue with getting my updates registration and tags due to a corporate error on my account. After 3 unsuccessful calls with corporate and several DVM trips. I stopped by their office and in 10 minutes they had the issue resolved and I received my new tags.

Fantastic service, great communication The whole process…read morewas smooth and their pricing and coverage is fantastic.

Giccela was an absolute pleasure to work with. She took the time to thoroughly review my existing…read morepolicies to ensure I had the best possible coverage. She listened carefully to all of my questions and provided clear, timely answers throughout the process. She also assisted with canceling my previous policies, which made the transition seamless and stress-free. I truly appreciate her professionalism and support.

I have my home, rental, cars, boat, business, etc... insured with Ivan. The knowledge and attention…read moreto details is unprecedented. Should help is needed Ivan is available 24/7, weekends, holidays included. One need to look no further.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Rogers, AR area since 2011, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. AR Lic. #16141638

I saved money, learned new things, had great service. Thanks to Corey and his team! I also found…read moreout about how important it is to have life insurance!

From the owner: Forbes 2024 list of top insurers included Shelter Insurance as one of the top providers in the…read morecountry. Shelter is one of 84 companies offering property, auto or life insurance to receive this recognition.