Misdiagnosed. Billing office is impossible to get a hold…read moreof. Been trying to resolve insurance issue for months and they do not return my calls nor my insurance provider.

Took Mom there twice and received excellent care. Doctor was extremely kind and empathetic which…read morewas much appreciated. And they have x-ray capability which you can't easily find at Urgent Cares. Highly recommend this establishment!

Always late. Staff rude. Arrived for an appointment at 11 am still not seen 30 minutes later.read more

Stopped into this Labcorp location to have bloodwork done. I was happy to find that there weren't…read moremany others in the waiting area, which I hoped would mean they'd have me in and out. The wait was the ONLY good thing about this location. There is an older black lady at the front desk who is just mean. No people skills what so ever! I answered her questions cordially, as she continued to bark more orders. She didn't even look up to speak with me. Probably the worst customer service experience I have even had! The phlebotomist, however; was a gem! She poked me once and I didn't even feel the pain I typically feel when giving blood! I hope she finds a new job, because the Labcorp location is horrible and no place for someone like her who truly loves what she does!

I was told by the doctor's office I take my mom to about this location which is so newly opened…read morethat it's still not on the Quest Diagnostics website at the time of this review. I had to take my mom here because when we went to another well known laboratory to have her tests done from a written script from the doctor, the lab didn't complete / do all of the tests requested. That was not good as it's already like fighting a hungry bear to get my mom to go get anything medical done, so when I was told this Quest Diagnostics lab location was in the same building as the doctor's office, it was a god send because I could kill two birds w/ one stone while visiting the doctor. This way, my mom wouldn't be as upset about having to go to two locations, again. In addition, the lab technician @ this Quest Diagnostics location was super nice and patient with my mom (who at this point was especially cantankerous because she had been fasting in order to do her labs). Unlike the other lab who didn't do the tests as requested, Chanel (I believe that was her name) from Quest Diagnostics at this location was really nice and ensured she had all of the vials verified for submission and everything was completed. At this time, Chanel was taking walk-ins. I don't know if that was because we came from an office in the same medical building and can't say if this will be ongoing as the location gets more established, but it was very helpful.

My first experience was great. In and out with no issues…read more Second trip trying to schedule and kept receiving voicemail, at times full. FINALLY got my appointment scheduled via email. Arrived 15-minutes early for an 10:30 appointment only to find the door locked and receive the customary voicemail on a call.

Great staff here. I come to this lab often for work and I've always been treated really well. The…read morestaff is friendly and professional even when they recognize from coming all the time. It has a very sterile and clean feeling. The lab is in the back of the shopping center so you have to drive around the back to find it. Ample amount of parking with parking right in the front of the lab when I come.

I had an 11:30 appt. at the Safeway location on Columbia, MD. I received the text to check in. when…read moreI arrived, I checked in via text. I the. checked on the touch screen, priced my ID and my insurance information. saw my name pop up on the screen showing an 11:30 appt. Someone else said as in the screen for 11:40. when I looked up ant 11:45, my name disappeared. the system showed no appt and there was not o e person to talk to. not acceptable.

This Quest Diagnostics location is located within Safeway next to their pharmacy. This site is a…read moreone person operation. I never had any problems, because the service is fast. Great customer service provided at this Quest Diagnostics site.

I've been here many times for routine bloodwork. Bring our kids here too. I used to make…read moreappointments but I no longer bother -- in early mornings there is no wait. The staff has always been very professional to me. Very fast check-in. Go back to the internal waiting room for just a few minutes (often go straight to a chair for the bloodletting). They take my blood. And I go. In 5-6 years coming here I've never had any issues. Calling there beforehand to ensure that they've received my doctor's lab prescription (when I feel it is necessary) does entail a good 10-15 minutes of navigating their menus and being on hold, but when they do pop on the line they are friendly and fast. And I always get our results online via their portal within 3 working days at the most, and usually sooner. Really glad we live near this location.

Visit: May 28,2026 around noon:…read more The facility was clean (though the while place smelled like food); and not busy when I arrivedHowever, my experience with the staff member who drew my blood was disappointing. She was not very friendly and seemed dismissive when I tried to provide my insurance information. I also developed a significant bruise after the blood draw, which has not happened to me during previous visits to Labcorp. While I understand bruising can occur, the overall experience left me feeling uncomfortable and not well cared for

Very slow. 16 people waiting in a lobby with only 8 chairs and everyone waited at least 45 minutes…read more Girl working the front desk arrived late and was rude. Had an 8:15 appointment and it's been over an hour, still have not been seen. Will not return.

I arrived mid afternoon and I was able to sign in quickly. Staff documented my orders and sent me…read moreback and the next employee was also very friendly and courteous. She took care of me rather quickly and I was all done. Great office experience and quality of care was exceptional!

This office moves at a terribly slow pace!!!! Chaotic. One…read moreof the staff members is loud and explains how her break, the fact that they have one rest room effects service.

Quick and convenient. With my insurance I am required to use quest laboratory. This location is…read moreconveniently located inside of the Columbia Medical Center neat Howard County General Hospital. There is always plenty of parking at the building. They take walk ins but I highly recommend making an appointment so you won't have to wait. I have an online account so made my appointment there. The check in process is done on a tablet right by the front counter. All you have to do is put your phone number in then scan your drivers license and insurance card. After checking in I only had to wait two minutes then I was taken into the back to have my blood drawn, the phlebotomist was professional and friendly. She completed the process painlessly. The whole time I spent in the office was less than 10 minutes. Great experience that's why I will continue to come back.

The ladies who took care of me were so nice and gentle! If you had bad experiences in the past, I…read morerecommend this location.

I had my blood drawn by an absolutely amazing technician! I have a really bad phobia of needles so…read morenormally I become faint and dizzy while my blood is being drawn. Fortunately my technician knew exactly what to do to keep me from fainting and was very kind and understanding. She made sure I was good to go before I left her care. 100/5 stars!! Despite my fear of needles I will be returning when my next labs are due!

The office staff were friendly and helpful. And the technical staff provided excellent care during…read morethe blood draw. Hardly any wait to be called back and the automated sign in was easy and efficient. Great overall experience.

Pediatric Appointment. I made a pediatric appointment…read moreonline for my toddler to ensure that there was a technician available for our visit. We got to the location about 10 minutes before our scheduled time. They did not call us back until about 30 minutes after our appointment time. No they were not terribly busy when we got there as all of the staff were gossiping about their reviews (ironically) in the office area. We were finally called to a room where we waited for an additional 15 minutes and three different people came into our room checked our paperwork and then left. It seemed like hot potato because no one wanted to work with our kiddo. Finally a woman named Shaniquia (unsure of the spelling) came in and she was nice enough but the actual stick went horribly wrong. She didn't really prep my kid before sticking him and it scared him to death and he wiggled and blood went absolutely everywhere. My husband and I ended up needing to help secure our son to finish the blood draw but this was so traumatic and I am terrified to know how this will affect our kid for future doctor visits.