We have had bad experience with another company so when it came to transporting my Mom to a funeral…read morewe took a chance with Ride a WAV Cincy. Spoke with Lori and she made sure all I's where dotted and T's where crossed. Made me feel more than comfortable in choosing them. The day of the service our driver Dan went above and beyond professional service. We will absolutely be using and recommending Ride a WAV Cincy from here on out.

I encountered several issues when trying to schedule this service. For some unknown reason, my…read moreaddress would not come up in whatever system they use. I could bring it up in Google and other maps but I was asked to call back after they contacted their app's IT support. I did and the same thing happened. Out of frustration, they used another address close to mine and said they would add notes with my address for the driver. The pickup was scheduled for 3:00 so the guest of honor would get here by the start of the event at 4:00. To my dismay, the driver showed up at my address around 3:15 for the pickup instead of the address I had provided. When I called to ask what happened, I was told the pickup and drop off addresses had been switched in their system and they had no idea how. So, the guest of honor arrived late to his own party! Given this and the expense of the service, I was very disappointed and would not use or recommend Ride A Wav.

I don't know who came to your homes, but the one that came to help us was terrible. She was to aide…read morein with his shower. She stood out in the hallway. I did every thing myself. Her purpose as to stay with my husband so I could go to my doctor's appointment. After the shower caper I didn't feel it was safe to leave her in charge. I contacted my daughter to complain, she took off work to come sit with them both while I was gone. She said she didn't bring gloves so I to provide them! She never laid hands on my husband. She was scheduled for 3 hours. Also, asked for coffee before I left! But I only have decafe and she said she doesn't drink decafe. Pffft! My daughter arrived and the visiting angel left shortly after I did, when I explained to her my daughter was only visiting. I called and reported her behavior and that she was no help at all. My daughter stayed until I returned. I called the office and complained that she was there for 1 hour and 15 minutes. They still charged for 3 hours!!!!! A few months later I called them again because I was headed for surgery and my family could not cover all the day time hours. So 3 hours a day would work to cover the hours. WELL GUESS WHAT????? They sent the same girl! My daughter remembered her and told her to go back to her office. GUESS WHAT?? they still wanted me to pay for that 3 hours that she didn't help us. Done with them.

I apologize for taking so long to write a review. My 100 year old grandmother sustained a fall and…read morefractured her hip In 2019. After surgery she went to a nursing home for rehabilitation for about 6 weeks. The care that my grandmother was provided in the nursing home was absolutely horrible!!! I decided to bring my grandmother home however; it would require a lot of assistance. My grandmother was placed in Hospice. Hospice was phenomenal but they only came two times a week. They only stayed about one hour or so. It was not long before I realized that I needed a lot more assistance. I decided to try Visiting Angels. They were a lifesaver I was assigned an excellent care. She truly cared about my grandmother. The caregiver came whenever I needed her. She treated my grandmother as if it was her grandmother. My grandmother passed when she was 101 years old. I am so grateful for Visiting Angels helping to make my grandmother's last days and transition very peaceful and loved.

Classy place. I would have zero hesitation with my loved one becoming a permanent resident here…read more Warm, welcoming, smiling staff--not just the front desk staff, but EVERYONE! Our visit included a short tour of the facilities. They have daily activities, shuttle rides to local shopping and events, recreation and craft rooms with computers, popcorn machines and large screen TVs. Mail is delivered to individual "P.O. Box"-style mailboxes, which gives the residents the opportunity to check their own mail. For those who may not be as mobile, the mail will be delivered to each room. Laundry facilities are on the premises and available for the residents to use as they wish. Alternatively, the staff remains on call to perform laundry duties as needed/desired. Meals are expertly prepared by a staff chef and the table settings rival what you would experience at a 4-star restaurant. A padded leather, Atria-stamped, bi-fold menu is provided at each linen-covered table with the regular food selections on the left and the special of the day prominently displayed on the right. One of several servers tend to your every need from beverage order to dessert. Special requests? Just ask. I overheard one of the residents inquire about the sweet potato soup ingredients and the executive chef made his way to the table and spent the next few minutes interacting with the resident regarding her inquiry. She ended up getting the soup. Good choice on her part. I had it too and it was excellent. Perfect temperature and the flavor was superb. Each room is fully furnished. 3/4 size fridge/freezer, kitchenette, coat closet, 32" TV, two padded full size chairs in the living room area, one double bed, clothes closet, large windows, spacious bathroom area with a sink, handicap-ready toilet and walk-in shower. For those in the latter stages of their life, there is a special hospice wing where the level of care is adjusted according to the individual's needs. Residents each wear an emergency contact wristband, so if they are ever in a bind and need help, they simply push the button and a staff member (usually more than one from the report I received from someone who actually had to use it recently) will show up ready to help. Bottom Line: Atria is a cross between a Marriott and Bon Secours and it's staffed with genuine folks doing their jobs as if it wasn't a job. Well done, Atria!

From the owner: Welcome to Celebration Villa of Summit Hills, located in Crestview Hills, Kentucky, where resident…read moreindependence and overall wellness are at the heart of our community. Our commitment is to provide a vibrant lifestyle and personalized care catering to your unique needs and well-being. The moment you arrive, you will find your needs are met with utmost attention and mindfulness. Types of Lifestyle: Assisted Living Memory Care Short-Term Respite Stay Hospice Coordination At Celebration Villa, you will have an active part in influencing daily events and community cuisine. We wholeheartedly dedicate ourselves to ensuring fulfilling and enriching experiences. Welcome to a community that truly cares about you.

It could not have been handled better…read more That's the second most positive thing I can say about putting my beloved Martha down. But, that's EVERYTHING, right? On one of life's standout hard days, having recently made one of life's hardest decisions. We are very thankful for the Lap of Love professionals--from the intake clerk who set up our appointment to the veterinarian who came to our home to put an end to our ailing girl's suffering. As far as Martha was concerned, a new friend came over to play. She was the center of attention, as was her preference, in middle of her domain, the only home she has ever known. Surrounded by her family, she went peacefully---which is first most positive thing I can say about this gut-wrenching experience.

What should have been a horrible time was made quite special by Lap of Love. From the first phone…read morecall to receiving Merlin's ashes, the professionalism was phenomenal. I never felt rushed or wondered what to expect. Dr. Ruggles was absolutely wonderful and so very compassionate. Everything was explained and handled with utmost care and respect, for me and for Merlin. I had changed my mind so many times because I didn't want Merlin's last experiences to be a scary car ride to a cold vets office away from his parents and family. As a result, he suffered longer than he needed to. I had no idea that companies like Lap of Love existed. Blindly choosing them was the best decision I could have made. If I have to say goodbye to another beloved pet in the future, they will be who I choose. Thank you.