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    FirstService Residential Forest Hill

    1.0 (2 reviews)
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    Services - FirstService Residential Forest Hill

    Property management

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    Conway Management - Hose that has that has been in place 22 years

    Conway Management

    (18 reviews)

    Conway Management has been handling the needs of our HOA for the past 2 years. All of our requests…read moreare handled in a timely and professional manner and we could not be more satisfied. They recently went above and beyond and brought to our attention a cost savings initiative that we were able to take advantage of. Many thanks to them for their good work!

    As the property manager of my private marina, I have found Conway apparently not well versed in the…read morecovenants of the marina HOA. I experienced and still pending an alleged infraction concerning a garden hose they want removed. . I received a letter that they cite the governing documents as addressing their claim but those documents do not do so as far as I can find. They do not cite any specific covenant. Also other slip owners have the same "infraction"of having a water hose(s)at their slips. Apparently they can but I cannot after 22 years of ownership. Multiple email attempts for them to explain have been met with total silence. I am 79 years old. Previous occasions with others, as a senior, I have been met with an attitude that he is old and not worth the effort. This creates sensitivity to how we seniors are treated in America. I have no evidence or cannot say that this is their motivation or maybe it's just plain incompetence. I told them I am willing to understand their allegation, but difficult to do so when Conway does not respond to emails they said to use with concerns.

    Moon Ridge Property Management

    Moon Ridge Property Management

    (2 reviews)

    Moon Ridge was a complete pleasure to work with. They're incredibly knowledgeable and competent at…read morewhat they do. They're thorough, diligent and fair. They are quite capable of representing owners' interests while at the same time assuring tenants are treated fairly and respectfully. I've rented from several groups in my life, and thus far Moon Ridge has been the best.

    Moon Ridge is an incredibly poorly run company from a property owner's perspective. The co-owners,…read morehusband and wife, Mark and Susan do not share information with each other so you get totally different storie s from each of them. Mark told me that with a little touch up paint on the window sills and a cleaning, the house was ready to rent. I then received a letter from Susan listing over 30 items which had to be addressed before r ending. She advised me that their handyman would price the repairs. I had someone very knowledgeable dgeable go over the list. It was so petty it was to the point of absurdity. More importantly, there was false information in there about totally unnecessary repairs. If I had not had help, I would have paid for made up repairs. Moon Ridge once confronted with my concerns discontinued my contract. Mark lies in his response to me telling me I had to address the concrete driveway be for renting. This is the he opposite of what he told me. He also mentioned painting the window sills which I agreed would be done. This company is dishonest in my experience with them and also in my experience, very poorly managed with no communication between the owners. Find a more professional company.

    FirstService Residential Forest Hill - propertymgmt - Updated June 2026

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