On day 1, Debbie Coby misappropried HOA funds that took months to correct. Buddy Harris threatened…read moreus during our 1st meeting when we asked to see the books. This company entered my property without permission or knowledge. We went months without the grounds and pool being taken care of. Owners had to clean the pool because IMS was not doing their job. They lied and said our chairs on the balcony were a fire safety hazard and threw them away. After, they allowed other owners to retrieve the chairs and use them on the balcony. They have printed lies on the portal about owners creating a hostile environment. We have had nothing but headaches with this company from day 1. This company and our HOA board broke our master deed whenever it suited them. A NIGHTMARE COMPANY FILLED WITH LIES.. HOA BEWARE

I would not recommend Integrity management systems as your property manager. We had a very hard…read moretime working with them. It was a terrible experience. Edit. We decided to part ways with IMS and they are bitter. Thank you for backing up the kind of person you are to deal with. Good luck.

Chrissy Weiss (and Joe) were an amazing team! They took the time to listen to what we were looking…read morefor and found us the perfect home. They were quick to respond with any questions we had and explained the process to it went smoothly. If you are in the market to buy or sell, you've come to the right place. I would highly recommend using Chrissy (and Joe), they will do all the homework for you and get you in your perfect home! You'll thank me later!

Ryan Korros and his team are amazing. They treated our little condo with the same effort and…read moreenlisted the same resources they would have for an expensive oceanfront house. I highly recommend this team.

I have used this property management company for 2 years now and they are wonderful! Both Lori's in…read morethe office are great and Lori Orlowske is always on top of it with a great sense of humor! Chris is also quick to respond to you when it's after hours. If I could give them 6 stars I would!

From the owner: Property Management Annual and Vacation Rentals…read moreLeasing Agreements Property Location And Analysis Preventative and Corrective Maintenance

Overall, the condo was clean and in good condition with a few exceptions. The problem I had was at…read morecheck in. When I reserved the condo, I was told check in was anytime between three and five. If the room was ready earlier, I would receive a text. When I arrived at 3:35 I was told it was not ready and they did not know when it would be ready. I was told they close at 5:00 and I could get the key from a box if they were closed. Luckily, they texted me little later and was able to go back and check in. I have rented from this company in the past without having a problem, but when a company tells me something I expect them to live up to their word. Basically, I felt like they had my money and didn't care about anything else.

DO NOT RENT FROM THIS HORRIABLE COMPANY!!! The condo was dated We were charged a cleaning fee…read morefor carpet cleaning that we were not responsible for. I find it very SKETCHY that the carpet cleaning company that they use is also the cleaners that clean the condo and decide if the carpet is in need of cleaning. Then they put on their carpet cleaning company hat and charge the customer for service that they judged needed doing. Sounds like a DOUBLE DIPPING situation to me and how you can be charged for a service that was not needed. Management reported that it was soiled that came up right after cleaning. Well that would be the best for the reputation of an "EXPERT CLEANING COMPANY Right Lilly's Carpet Cleaning or should I say carpet scam! DO NOT RENT FROM THIS HORRIABLE COMPANY!!! YOU WILL BE SORRY AND WILL BE SCAM JUST AS I WAS WHEN I USED THEM!! RUN AS FAST AS YOU CAN AWAY FROM THEM.

Match Property review:…read more I was optimistic within this management company. I had moved into my unit in Surfside Beach, SC on March 27th, 2025. Morgan was aiding me at the time and was very wonderful during the inquiring process. I did not receive a walk through however she was able to let me check out the property. I build homes for a living and have walked through inspections. I didn't notice any major attention issues. However, the housekeeping was below sub par. A few days later I noticed a water spot after a large rain. (Thinking maybe the roof was leaking.) Turns out the AC units draining system was not professionally installed. I had contacted Morgan to get maintenance. She was very adept to communication. However, the maintenance team was lacking luster and not reactive at all. After a few days I had repaired it myself and communicated that to her. Maintenance showed up the next day to resolve the issue; however, I informed him I had already repaired it. I did notify him that there was water damage on the sheet rock just below the unit next to the air return ventilation. He assured me that he would repair the water damaged spot and repaint. I waited a few weeks, then a month passed and there was no communication. Had inquired a couple of months later with Morgan. She informed me she did not work there any longer. Flash forward to November 11th, 2025. I had been out of town due to work for a few weeks. Returning back to my unit, finding out my stove had not been working as it threw an error code. I had informed the company, and they stated they would send someone out to check it out and repair or replace. A week went by with no communication, and I reached out again. They informed me they had reached out to the actual owner of the unit. This process went on for over a month. No stove, causing expenses to prepare food elsewhere or order out. This was finally resolved close to Christmas. During this time, I was unable to make a rental payment and asked to postpone but no response so I was charged $175.62 in late fees. I had reached out to the owner, Mr. Leopard. After some back and forth dialect he had stated the company does not discount rent for the next month or refund late fees and it would come out of his pocket. However, I have not received that reimbursement. The new point of contact Sarah when she was asked by myself when I get my security deposit back, she stated I never paid one. However, around an hour later she stated she made a mistake. I am thankful she rechecked her sources. However, had she not I would be out that as well as the $175.62 in late fees for the month of December. She did inform me a cleaning fee would be assessed upon moving out. However, the unit wasn't what I would call clean, nor would my family who owns a cleaning company state the same. I could justify paying a cleaning fee out of my security deposit upon moving out had the unit been deep cleaned before coming in back in March. However, I can't justify making someone pay a cleaning fee for a basic surface level clean that is well below standard. The company may be great for some, and they may go above and beyond. However, I did not receive that treatment. Companies are built mainly on customer service and constant lines of communication. My advice as a former operations manager for a multibillion-dollar company. Invest in a training program. Doesn't have to be 6 sigma but a training session with a high-level focus of in-depth communication, team building, and conflict resolution. I do not know Mr. Leopard and I myself have read almost every review on here just to criticize but never offer a solution or advice on how to progress forward. Yes, I will share my negative experience. However, I still had a roof over my head every night. I believe the owner's heart is in the company and I am sure the workload is high level for him. However, the team he has around him needs to be evaluated on many various aspects. I do wish the company success.

I've had an amazing experience with this company as my Landlord. Davi was just amazing and I so…read moreappreciate her time and efforts; feel confident in leasing with this company. :) Thanks guys!

Be assured that when you hire the Van Sants your home will be well taken care of. Buddy discovered…read morea plumbing issue that needed to be addressed while the house was vacant. He took care of it right away and made sure the rest of the home was safe and sound. Professional, friendly and reliable -I highly recommend Van Sant Home Watch!!

From the owner: As graduates of The Home Watch Academy and certified Home Watch Reporters, Geri-Lynn and her…read morehusband, Buddy, know how crucial it is to protect your investment. The combination of our extensive experience in the construction industry, technology expertise, and a personal family-owned touch provide Van Sant Home Watch a strong foundation to watch over your property when you are not there. As certified Home Watch Reporters are background checked, fully insured, and bonded. Serving all of Horry County.

Been dealing with this company for many years on several different properties. These guys really do…read morean amazing job are very prompt, knowledgeable, and fix all the problems in a very professional manner. It took a long time to find quality contractors in Myrtle Beach but when I found these guys a few years ago I felt like I had hit the jackpot. They show up on time they do the job they're supposed to do, they clean up, and there's never any issues. Can't say enough about the wonderful team. Bob and Ed have done an amazing job for me for many years now! I highly recommend this company for any and all of your construction needs whether it be a hot water heater or a complete remodel. They do it all and do an amazing job at it! Keep up the good work!!

They were prompt, knowledgeable, and did excellent work. They came to our rescue installing a…read moresliding glass door as we were getting a new roof installed. Thanks again Bob.

Hands down the best HOA management company on the beach!!! Whenever an issue comes up they are…read morequick to address it. The entire staff is very professional.

Glad to see i am not the only one totally disgusted about this company…read more My own experience: charged 11k and more dollars for a "special assessment". Which assessment? Replace the wooden rails in my porch (2nd floor) for vinyl, and place a screen on top of the one that was already there, turning my porch into almost total darkness. I've never felt more robbed in my entire life.