5 stars!! Every time I have contacted them, they have always assisted me immediately: setting up…read moreaccount, on line help, account info., accessing key cards. Very friendly attentive, responsive. Highly recommend

Be aware. Do not prepay anything (hoa or SA) as Waccamaw finds & creates charges to keep your…read moremoney. Also two months after we sold our condo and made arrangements to have the new owner take over the outside storage unit, and our permission was in writing, Michelle W decided to null and void that permission and sold it to another owner. Never having the decency to let us know. Which put us in a legal pickle with new owner. Michelle changed the rules 2 months later to suit her error and needs. We were to have refund if $90 on our prepaid hoa fees, they created new charges to wipe it clean. Also without documentation they forced my buyer to pay 6 months SA upfront, nearly cost us our sale. They have no remorse or dignity.​

Chrissy Weiss (and Joe) were an amazing team! They took the time to listen to what we were looking…read morefor and found us the perfect home. They were quick to respond with any questions we had and explained the process to it went smoothly. If you are in the market to buy or sell, you've come to the right place. I would highly recommend using Chrissy (and Joe), they will do all the homework for you and get you in your perfect home! You'll thank me later!

Ryan Korros and his team are amazing. They treated our little condo with the same effort and…read moreenlisted the same resources they would have for an expensive oceanfront house. I highly recommend this team.

High marks to the folks at Booe. It's a crap shoot renting a vacation home online. Booe made it…read moreeasy with a lot of choices, great descriptions and pictures of each property and an easy to use availability calendar. Once we booked the place they were quick to respond to every info request. They handled our linens and towels in a cost effective way. The email with the list of things not to forget was a nice surprise. And the check in process was easy and smooth. My one gripe - sometimes communication was below expectations. It took two emails to get the correct info about the condo's amenities (I tried to call but kept getting a recording). An info sheet at the house or handed over at check in would have been appreciated.

Poor communication, customer service is lacking, and they do not take responsibility for…read morecompany-initiated issues. The constantly feed themselves "maintenance" issues and "service calls", more than what's believable. They also charged me to re-key a unit and then supposedly mailed ALL the new keys via regular Post Office mail with no tracking whatsoever. Of course, the keys never showed up and they refused to even discuss any other option other than tough luck, pay to rekey it again! Will not do business with them again and wouldn't recommend them, period.

Grossly Do NOT Recommend…read more If you are thinking about renting from this company, please don't. I wish someone had warned me. When we first viewed the property, it was still occupied, so we assumed it would be cleaned before move-in. That is standard. Unfortunately, when we arrived on move-in day, the home was absolutely filthy. The floors were dirty, there were live bugs, piles of dirt in the garage, and the bathrooms were beyond unacceptable. The toilets were black, and the showers had thick layers of built-up soap scum that clearly had not been cleaned in a long time. I immediately documented everything with photos and contacted the office. The representative who came out was extremely rude and unprofessional. After seeing the condition with her own eyes, she told me I could "get on my hands and knees and clean it myself." That alone should tell you the level of customer service you can expect. There were also holes in the walls from the previous tenant, and instead of fixing them, she told me to just "cover them with a picture." Only after I pushed back did she reluctantly call maintenance. Even the maintenance staff agreed the home should have been cleaned before move-in. Now fast forward to move-out. We went above and beyond. We cleaned the home multiple times, had the carpets professionally cleaned, and left the property in far better condition than we received it--just normal wear and tear from living there. However, the same representative handled the move-out inspection, and it was very clear what happened next: retaliation. We were charged for: Issues that existed before we moved in Normal wear and tear Excessive and unnecessary cleaning fees On top of that, the company dragged out the re-listing of the property just to charge additional fees, even though the owner had no intention of re-renting it. In total, they took $2,400 from my security deposit, and additional charges with at least $1,800 being completely unjustified. This was not just poor service--this felt intentional and dishonest. Bottom Line: Do not expect a clean property at move-in Do not expect fair treatment at move-out Do not expect your security deposit back This has been the worst leasing experience I have ever had, and I strongly recommend that you look elsewhere before signing anything with this company.

We used them for a house long term rental. Just moved out yesterday. Maintenance concerns addressed…read moreand corrected in timely manner. Big inventory in various sizes, locations, and costs.

Had work done on my condo. Workers broke a glass table in my unit. I reported to Ally. Have yet to…read morehave them get it fixed. After the HOA fires Ally, now they apparently will not return the keys to the units they were managing!!! Avoid this $hitty company like the plague!!!!

I have several condos in Myrtle Beach and the service by Ally is horrible. A beautiful property…read morebut the staff at Ally is not responsive at all. I've waited over 2 months for them to get cable boxes in my unit. Ridiculous! I am losing money daily because I can't rent my unit without tv.

Be assured that when you hire the Van Sants your home will be well taken care of. Buddy discovered…read morea plumbing issue that needed to be addressed while the house was vacant. He took care of it right away and made sure the rest of the home was safe and sound. Professional, friendly and reliable -I highly recommend Van Sant Home Watch!!

From the owner: As graduates of The Home Watch Academy and certified Home Watch Reporters, Geri-Lynn and her…read morehusband, Buddy, know how crucial it is to protect your investment. The combination of our extensive experience in the construction industry, technology expertise, and a personal family-owned touch provide Van Sant Home Watch a strong foundation to watch over your property when you are not there. As certified Home Watch Reporters are background checked, fully insured, and bonded. Serving all of Horry County.

Been dealing with this company for many years on several different properties. These guys really do…read morean amazing job are very prompt, knowledgeable, and fix all the problems in a very professional manner. It took a long time to find quality contractors in Myrtle Beach but when I found these guys a few years ago I felt like I had hit the jackpot. They show up on time they do the job they're supposed to do, they clean up, and there's never any issues. Can't say enough about the wonderful team. Bob and Ed have done an amazing job for me for many years now! I highly recommend this company for any and all of your construction needs whether it be a hot water heater or a complete remodel. They do it all and do an amazing job at it! Keep up the good work!!

They were prompt, knowledgeable, and did excellent work. They came to our rescue installing a…read moresliding glass door as we were getting a new roof installed. Thanks again Bob.

I put a Google review a year ago. Now I'm submitting another review. Nothing changed. I have tried…read morerequesting a call several times in the last couple weeks but no one will call me. I also tried contacting via on line through east support. No one has reached out to me. It's terrible you can't get anyone to contact you and give an update. Service requests are suspose to be reviewed within 30 days. When I called on the phone the person told me there was a note that requested pictures weren't attached for my one of my request. The pictures were uploaded over a month ago which he sees. Put nothing. My other request Nothing has happened and there is 4 inches of water in the back of my house. The water is always there. Because they want BEAZER to address the issue and fix it Nothing is happening and I can't even go out side. It's invested with mosquitoes too because of all the water.​

I have reached out to Debbie and Tom on several occasions for help with various questions or…read moreconcerns. I am always met with prompt and courteous answers. I know their jobs can be stressful and difficult at times, but always handled in a professional manner. In my opinion, First Residential is providing great service to the resort!! Richard Shelnut 331A