HAD been using Bren-Mark for 3 years, 2x / year. Called them the morning of Monday June 9, 2025 to…read moreset up an appointment. Was told 2-3 weeks. As other reviewer noted, they never give a day nor notify you they are coming the next day or on the way that day. They send a "Thank You!" card and receipt for $356 in mail which I received on Wednesday July 9, noting that they were there on Wednesday July 2, 2025. That was the first time that I had heard from them since 6/9/2025, as I did not see them at my house on July 2. The afternoon of Wednesday July 9, 2025 there was an afternoon downpour and I saw one the gutter over one of the downspouts overflowing like a toilet over the top on the second story, no water coming out of the bottom of the downspout at all. These are straight-line gutters leading to a downspout at the end; no complicated connections. I called Bren-Mark that afternoon and again the next day Thursday July 10 to explain the situation. They emailed pictures of a guy's legs / feet near some of the gutter areas. I emailed back to note which area of the end of the gutter/downspout I was talking about They never said whether they even checked the downspouts in the first place, never mind put a blower or small drain snake down them. I said that I needed them back right away as there was more rainstorms in the forecast soon. Never heard back / never saw them. On Monday July 14 I called another contractor in Highland gutters where the owner is the person who actually shows up to do the work, and a much lower price than Bren-Mark. They came gave me a set date and set 2 hour time window, which was early afternoon today Wednesday July 16 on the early side. They completely cleaned out that downspout, (which was BLOCKED SOLID with leaves and maple tree helicopter seeds) and the others, and checked / blew out the rest of the gutters. So I emailed Bren-Mark to not bother coming back. Sure enough, an afternoon downpour came this afternoon and had no problems; nothing over the gutters, downspouts flowing freely. Also found out that one of my recently installed bathroom fan roof vents was stomped on - probably from Big Foot, right? Anyway I a one star review here is way too generous for this service, price and quality. What a way to kiss $700 / year good-bye, forever! I am done with them. Charles Zaher Crown Point, Indiana

I hired Bren-Mark Window Cleaning to clean the windows of my 2 story 3 1/2 bedroom home which…read morehadn't been cleaned in years. I'm the owner of the highest rated window cleaning business in Los Angeles, California and was looking to hire someone in NW Indiana who also does the best quality work. They did a beautiful job! The final charge came in less than the estimate! I called two other companies. One estimate from a guy Steve was much higher and the other company never returned my calls. Take it from a 25 year professional. Bren-Mark is the company to call.

Wyatt and his crew have always done a wonderful job cleaning our windows. Our house is quite tall…read moreand has very high windows. They are professional, polite and reliable. They are also very careful around inside furniture and outside landscaping while doing the work. Can't beat the price for the quality. Highly recommend.

I had this company do window washing and gutter cleaning today and was extremely satisfied with…read moretheir work. Wyatt, the owner, was very professional, friendly and efficient along with his assistant, Josh. I would recommend to anyone.

Our gutters were overdue to be cleaned. I reached out to America Window Washing and got an…read moreimmediate response and estimate. They were able to come out the next day to get the work done. Will definitely use them again for future work!

Although we had some issues with getting the work to the finish line, the owner was responsive to…read morecommunications and got our concerns addressed

Wrote back super quickly. Had availability. Super nice and friendly but unfortunately I was too…read morefar and I didn't notice before I sent the request.

I chose this company as they had what I was looking for. Just certain areas only after a deep…read moreclean. The prices were competitive for my area. The staff was friendly and made everything spotless. Everything I pointed out and then some was cleaned or dusted. Even my husband was impressed and he notices very little! I will schedule for a routine clean going forward.