Wrote back super quickly. Had availability. Super nice and friendly but unfortunately I was too far and I didn't notice before I sent the request. read more

I chose this company as they had what I was looking for. Just certain areas only after a deep clean. The prices were competitive for my area. The staff was friendly and made everything spotless. Everything I pointed out and then some was cleaned or dusted. Even my husband was impressed and he notices very little! I will schedule for a routine clean going forward. read more

I can no longer recommend this business. There have been consistent issues with the crew not calling to state when they are coming. The reason they don't call, in my opinion is that they don't want to be bothered with reminders or instructions. This lack of communication results in my bed consistently not being made properly. Two weeks ago the crew ignored clean sheets placed on the bed and laid one clean sheet over the dirty bottom sheet. I called and complained. I use zip sheets and no one working there can figure out how to put them on the bed. If they called and communicated I could explain. I called the company and they did send a competent crew to to make the bed properly. I requested this crew for subsequent visits. On the very next visit it was the same thing. Bed not made completely. They changed sheets. The threw the bed spread and blanket in the same pile of dirty sheets. They did not tuck in the corners on the sheet they did put on the bed. Check out the photos I attached. I called and explained my frustration again this morning. I got the "it's you again attitude" and I yelled at the lady. After I got off of the phone I got a text from the company blaming me for the issues. This is the text I received. "Hi Steve. We understand you are frustrated. Kerri was your leader for years until you asked her out.....she then felt uncomfortable.......and you too. We tried to get a new crew, unsuccessfully. Please do not ever threaten our people. Taking a piece out of someones ass is NOT ACCEPTABLE............... thank you for your past business. Hope life treats you well. " I was polite in asking for a new crew rather than do anything to harm someone's employment. I gather from this text that several people conspired to support Kerri and retaliate against me by not providing service and causing me to get mad and cancel. They were successful. I'm gone. I agree that I should not have used profanity. But I didn't threaten the person. I was expressing frustration with her lack of understanding. I now understand that she what's been deliberately retaliating for my decision regarding Kerri. Now I got a text message from Kerri. "Hi it's kerri. Heard ur having a hard time with the people that they send u to clean for u. I'm willing to come and do it myself and no funny business from me Steve" I guess kerri is not so uncomfortable. read more

Queens of Clean - Dirty sheets piled on a corner with bed spread and blanket. - Home Cleaning Near Me - Oak Forest, Illinois

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Having the Queen of Queen in my house last week was definitely one of the nicest experiences I've had in a long time period the 2 folks were so kind, gentle. I mean, they cleaned my windows. My windows haven't looked this good since I moved into this house 5 years ago. They did the tracks, they did everything. They even got some windows upstairs that haven't been done in 5 years because nobody could ever reach them. So I really appreciate these people and I'll tell you if you hire the queens of clean, I gotta think based upon my experience that you're going to be more than happy, not only with their pricing but with their service, the quality of the work and also their pricing, because I got to tell you. I had prices from other window. Cleaners that were $200250 more. So the Queen of cleans hit it out of the park for me. Kevin Raines read more

Responded right away. This is extremely helpful. The request was sent to three companies. One responded

Truly a great service. Luci and Jose were awesome and I really appreciate how great the made the house look in preparation for a birthday party this weekend. Will definitely used Queens of Clean again! read more

We've been using the Queens for many years. We've had some great crews and others less so, but management has always been responsive and accommodating and make us feel like valuable clients. We're not around the corner for them so we appreciate that they've always made it work. I'm super happy with my current crew - friendly, nice to chat with but not intrusive when we're around, pay attention to details like baseboards, etc. There is turnover but it's understandable, not super frequent, and it's nice to see someone come back after having a baby, an illness or what have you. read more

We had a house that was unoccupied, in the process of being cleaned out, and was very dirty. The Queens of Clean Alexandra and Maria did a fabulous job in cleaning years and years of grease, grime, and dirt. I almost didn't recognize the place! I would highly recommend the Queens of Clean for your cleaning needs. They were professional and very easy to work with, schedule, and pay. They are also bonded and insured, not some fly-by-night operation. I would definitely use them again! read more

Hired for long overdue stove and backsplash cleaning. Queens of Clean sent a team of 2 and they did a thorough, great job quickly. Personable workers. Will use again. read more

The Queens of Clean have been cleaning my office for a little over a year now. They are excellent and always very friendly. I would highly recommend them. read more

They were very good at clearing they did a fantastic job very professional I will call them again

They're professional and do a good job. The cleaners are trained well and respect the home.

These ladies were amazing! Listened to what I needed and got right on it the same day! Very pleased!!!!

I highly recommend the Queens of Clean. They always do a great job, but today, Vicki and Keri came and really made my place sparkle!! Thanks Queens!! read more

I requested service from the Queens of Clean with a 1 week notice, which they were able to accommodate. The crew was thorough and methodical, moving from room to room leaving nothing uncleaned. I will be calling them again. What a treat! read more

WOW! I'm used this service some time ago and am quite surprised to see they are still in business! I'm looking again for housekeeping and was shocked to see these reviews. My initial experience was positive. A young man came to help me organize the garage. Based on his hard work and positive attitude I scheduled a session for my first floor. Two people came. They played and giggled but did a poor job of cleaning. I was shocked to learn AFTER they left that they had actually swept dirt under the run in my dining room and broke part of my microwave. The owner apparently continued to lack the ability to OWN the failures. If you are looking for a good housekeeping service, skip this business and keep looking! read more

We are very pleased with the cleaning service we received from the Queens of Clean. Alexandra and Fernanda were courteous, professional and highly efficient. Our home was sparkling clean when they finished! Our thanks for an excellent job! read more

I hired Queens of Clean for a move out cleaning of my condo. Jessica and Beth were friendly, polite, and, most importantly, they did an awesome job! The company responds quickly to inquiries, keeps you updated on arrival time, and was very professional and easy to work with. I highly recommend them! read more

Jeremy and Crew (the Kings) are excellent. They just gave my home 5 hours of love and I couldn't be more pleased, or relieved. The kitchen, baseboards and floors haven't been this immaculate in a very long time. I plan on becoming a monthly customer. read more

I need more stars for this one!! Stacy and Stephanie did an outstanding job!! I couldn't be more pleased with the results. I am so pleased I have signed up for bi-weekly service. Prompt, friendly, worked like dogs, brought everything needed, the list goes on. Here are some extra stars I am leaving............ **************************************************************** read more

My initial deep clean that happened on Thursday was not up to par - they didn't move things, only wiped some of the baseboards (not cleaned them) among other things. I talked with the owner the next day and sent her photos of what wasn't done. She sent a different crew out on Monday to clean what wasn't done well and they were awesome. Vicki, Gemma, and Kerri were super sweet and thorough. Thank you for rectifying the situation. read more

Great service. Called last minute and they luckily had a couple ladies available to come out. Good cleaning job. Thorough and quick.

We are so pleased with Queens Of Clean. We've only had them once, but we intend to continue with the service They did everything we asked for and more they were very thorough , I highly recommend them for your cleaning needs read more

I am selling my home and needed help getting my home in order. I read the reviews and thought this was a great choice. Although some of the work was very nice, most of it was not what I asked for leaving what I needed undone and the job was not completed. The company contacted me a few days later and I told her in great detail my concerns. I told her I had pictures and she asked me to send them to her. I did later that day. I got a message saying she had left for the day and would contact me the following Monday. I have heard nothing from them. She did offer to have another crew out when I told her I didn't want anything, but I didn't need them at that point. I would post the pictures, but I can't get them off my phone. I am NOT tech savvy. I paid $480 after discount and I spent the next day cleaning everything the didn't do. read more

I have never left a review on yelp but this is my first one. I need to share this to make sure no one else is tricked by this horrific company. I paid almost $400 for a full deep clean of the house. The crew showed up a full hour late. I called the owner Laura and her response was that "it happens, at least they showed up." I was already very miffed by this but i just wanted to see the job get done so i just went along with this. The crew took smoke breaks constantly and the house smelled terribly of cigarettes and weed because of the crew. I saw one of the crew members spit in my garden and i said to please not spit on my property and he said "prove it." I called the owner Laura and she yelled over the phone like a maniac saying "can you prove it?? can you prove he spit??" I was so horrified by this behavior, like a child screaming over the phone. The crew left 30 minutes early, the house was only half cleaned with the upstairs untouched. Again I called Laura and she said they will come back the next day and finish the job if I pay them extra. She asked me to hand my phone to the head crew member, and I could hear her obnoxious screaming voice over the phone saying "leave now, he is an idiot, leave the house now and do not talk to him." I have never met a company that is this unprofessional. I really wish I would have listened to all the negative reviews on here. I'm guessing all these positive reviews are just paid fake reviews. I am so disappointed and sad. I will be seeking a new cleaning company. In response to Laura's Response: My middle name is Roger and my first name is James. I normally go by Roger. Furthermore, the review I left for your company was the first review I've ever left. I left a second review for my favorite restaurant because I was eating there when I left your review and I want to support a restaurant that I really love now that I have a yelp account. But how is any of that relevant? Laura's response indicates how she handles all of her business. She doesn't take responsibility and places the blame on the customer. This just keeps getting worse. I'll be reporting you to the BBB and any other agency I can. Look at her other negative reviews. This is her strategy every time. She pretends it never happened or even goes so far as to talk down to her customers. I no longer feel mad at you Laura, just very sad for you. It is now more clear than ever that these positive reviews are all fake. Please, future customers, be warned. Good luck everyone! read more

My initial review was somehow erased. However, buyer beware. The team was trash. Weed smokers. Incompetent. The owner is clearly highly emotional. Spend your money with a company that has better follow up. When they drop the ball you're not being chastised when describing your experience. The initial review was actually a little nicer than this but, at this point I'm annoyed. One the review is deleted. Second. The owner as stated in some other reviews fails to see what her team does. Lean in here at your own risk! Equally. I never put my name on this platform. The owner however, decided to use it. Which further proves my point in her inability to be professional. Again, which is clearly a reflected of how her team operates. *Since this review. The owner did attempt to connect. I'm fair and will note that. After reading this however, I have zero desire. As a owner. Own it apologize. Coach your team. Move forward. Your team failed here overall*. I've personally been sick and I don't care to go line by line in your dissertation below. I believe people have bad days. What your team show was trash. They fell short. Own it or not. Good day.* read more

A team of three came out with all their supplies. Two worked from one end of the house to the other while one focused on the kitchen and sun room. They finished in less time than expected so my refund will probably go towards another general cleaning. The house sparkled and smelled clean. This is a house with 4 dogs. The crew was not concerned about this but just proceeded to do what was required to clean the hAir from floors and furniture. The house looks better than move in day! While not inexpensive you so get your moneys worth. The crew was friendly and no problem to direct or to verify my satisfaction. Very impressed. read more

Queens of Clean - My kitchen - Home Cleaning Near Me - Oak Forest, Illinois

We used this service approximately five times. They were late to almost every appointment, usually significantly so (i.e. 30 minutes up to over an hour). In response to their habitual tardiness, I decided to call the business to express my concerns. I spoke with a woman named Becca. I explained that the crew was routinely late and that we would cancel the service if they were late again. Becca responded as follows: "things happen, sir." I acknowledged her contemptuous retort by immediately canceling the service. If you're into paying companies to flagrantly disrespect your time, then I strongly recommend hiring the Queen of Clean as your housecleaning service provider. read more

Your royal highnesses Syerra, Kerri, and Jazimine did a great job! They were on time and very friendly. They went the extra mile to ensure I was happy with the service and were thorough. They also for pleasant and had a great attitudes. I appreciated the care they took in cleaning our home. We will definitely book again. read more

I've been using the Queens of Clean for housekeeping for a couple months now, and I couldn't be happier! They have a text service that makes it so easy to schedule, manage payment, and tipping; and the teams always do an incredible job. Today we had Karrie and Cori and they were so attentive to every detail, super communicative, and incredibly fast! Thank you as always!! read more

These guys are amazing! I had a pipe burst and had to have some renovations done.... Needless to say the construction cleaning left a lot to be desired! There was drywall dust on every surface of my whole house! The Queens of Clean came through and cleaned every nook and cranny and there is no drywall dust to be seen and when I say it was everywhere.... It was everywhere! I highly recommend them, they were courteous, punctual, competitive and kind! Will definitely be using again and will recommend them To everyone I know! read more

We keep up our home pretty well, but we knew we needed a deep clean. I'd met Laura, the owner, a few years ago and we hit it off. So when I knew we were looking, I called Queens of Clean and was quoted a great price and set a date. That date was yesterday and Kerri and Cori came. All I can say is WOW! Fantastic work, friendly, professional, took their time to do a thorough job, and will ABSOLUTELY be having them (specifically them because I just really loved them) back! Thank you Kerri and Cori for being two AWESOME women and fantastic professionals! And the personal touches... yup yup! I had inquired with others and the prices were WAY too high or I knew they wouldn't do what we specifically needed. So if you want personal customization to YOUR needs, CALL QUEENS OF CLEAN! read more

I've had them come back several times. Still loving the service. Have had quite a few different people and all have been great. I appreciate the fact they they continued to work! read more

I've been a customer for a few years now. My home is cleaned once a month by Queens of Clean. Comes in handy for things I don't want to do such as cleaning vents and ceiling fans. Today, Mel & Rafael did a great job taking care of my home. Give them a try, you won't be disappointed. read more

Started with a deep cleaning at my new home and have continued with regular service. Super responsive, professional and friendly. Thanks!

Absolutely outstanding. The crew was amazing!! They went above and beyond. I recommend Queens of Clean highly and without reservation. I will most definitely use them again. Every surface in my home that has potential to shine is shining and those that don't have the potential to shine are clean and smell fabulous!! The staff was friendly and so very accommodating. Mom has Alzheimer's and they were sensitive to her needs and schedule. I am one super happy girl today!! Thank you Queens and Kings aka Royalty of Clean read more

I Love the Queens. They come clean my house once/month. I straighten it out between visits, but I must say they clean much more thoroughly than I do. Kerri & Jean came today. 2 Pros. Kerri's been here before. Rocks it out as she cleans. Love her! Jean's 1st time here. She thoroughly leaned my bathrooms, washed the floors, and deodorized 'em. They smell heavenly! I love the Queens. They're reasonably priced. Come at accomodating appt. times. Always call the day before to confirm the appt time. On a day of, they always call a 1/2 hour before, to let me know they're on their way. They're here for 90 minutes. They do thorough dusting, vacuuming, counters, floors, showers, toilets, showers, etc. But, they'll do Whatever you'd like them to do, if you ask (like dishes, cleaning inside the frig, windows etc..). Free Estimates, for custom jobs. read more

We have used the cleaning services from post construction dust to having the refrigerator and ovens cleaned! Our home whether needing a light or a deep cleaning always looks amazing! Cori and Sherri did such a thorough job today I will always request them! read more

I have used Queens of Clean in the past when I was moving and for general house cleaning and I have always been satisfied, but today!!!! I was absolutely blown away!! Ashley and Olivia left my bathrooms SPARKLING! They were quick, professional, and thorough. I will request them to come back EVERY time...they convinced me that I need the entire house improved by them and not just the bathrooms! LOL! Thank you so much! read more

Paid a lot of money for a "deep clean" and I got 3 hours of me doing it myself after they sent a second pair of queens to fix all the things that the first pair missed. I sent these photos to them. They gave the photos to the second pair of queens. I had to walk around and point things out and pull out appliances. They were actually SHOCKED that I wanted them to clean the floor under the stove and a refrigerator for. DEEP CLEAN?! They still didn't get everything that I pointed out or what was in the photos. What a waste of money. read more

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