12 days ago I posted a not so great review because of the services I received along with the way my…read morecarpet looked after the cleanings. Thank you very much Dave the manager took the time out to come to my home, hear my concerns. Dave was very professional, customer focused, polite and apologetic. Dave did a great job with cleaning my carpet, he put himself in my shoes and did what it takes to regain my trust as a returning customer. Thanks Dave it was much appreciated and my carpet looks good

Employee lacked effective communication and customer service skills. He was rude and mad at me…read more for a situation far from my control. Instead of trying to solve the problems he perceived, he continued to rant repeating his words about how all was wrong. I paid the deposit to reschedule and then cancelled service by phone.

Great prices! Took care of the pet stains and odors! Will definitely call again. Also have used for…read morerug cleaning. Drop off and pick up was very easy.

I needed just the stairway in my condo cleaned. All of the carpet cleaning companies quoted a…read moreminimum of around $100, so I settled on MasterClean as their receptionist was friendly. When they arrived, they said it would only take few minutes. About 10 or 15 minutes later, they were done. When I inspected the stairway, it didn't look all that much different than before they started. Some, but not much. So I mentioned this to the employee and he responded "That's because the carpet is worn out." I knew it wasn't worn out, as it is good carpet, and not that old. Then I showed him an area I had cleaned myself with a retail product and pointed out how much cleaner that spot was. He then said, "Okay, I'll go over it again." A few minutes later he was done. When I looked at the stairs, it did look a bit better, so I paid him and he left. It wasn't until later that day that I realized he had only done half of the stairs the second time. Now I'm stuck with an unsatisfactory job, and will likely be calling another company to come back ad re-clean the carpet. What bothers me most about this job is how the employee could claim the carpet was worn out as an excuse for a poor job. Seems like a bad business practice to me.

My father used this service for many years growing up. Now that I have a family of my own, I've…read moreused anointed steam to clean my home. The staff always provide an excellent job cleaning our carpet and furniture! Please support this black owned business you won't be disappointed.

Great customer service, timely and excellent work. Anointed steam hasbeen cleaning my parent's…read morehouse over 10 years. Highly recommended. Also, they follow CDC guidelines.

I contracted OxyMagic to clean and seal the grout in my kitchen. I was given price but was told for…read morea higher price they would clean and redo the floor and make it brighter and sealed for many years to come.The tile was over ten years old and was not as bright as it could be, so I agreed to have them do the work. They left the floor dull and looking uneven. I contacted the company many times and was promised they would come out and redo the floor. To this day , after many calls, they have not. Talmadge Wilmington

Zack from oximagic came by to clean carpets for 3 bedrooms, 3 walk in closets, hallway and stairs…read more Carpet looks and smells better than new. Great April incentives for Low price. Zack had over 25 years of experience, was super knowledgeable and had great expertise. Ask for him if you reach out for a quote

Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

We were cleaning very dirty carpeting with many pet stains and mulberry stains. I was hoping it…read morelooked a little better, thinking at least it would be cleaner! Wow! They got all the stains out, at least as far as I can see. Very knowledgeable, hard working team. I will use them again.

Awesome customer service and excellent work. I will definitely use them again if needed and refer…read moreto others that need this type of service. Prices were reasonable compared to other competitors and staines in the carpet that I was told would not come up are not noticeable. Thank you DL Carpet for Expedient Service.

They were very nice, they came out quickly but was disappointed the rugs did not come out clean.read more

From the owner: Dizzo's Carpet Cleaning and Upholstery understands that floors, furniture, and fabrics absorb more…read morethan daily wear--they hold onto dust, allergens, and stubborn odors that standard vacuuming can't touch. Homes in Hammond and the surrounding communities deserve a level of care that goes beyond surface maintenance. That's where targeted, professional cleaning makes a measurable difference.

These guys did a good job for a fair price. I liked that…read morethey reviewed the areas to be cleaned and let us know what they could and could not guarantee to get clean. One area where a lot of traffic was just not going to be perfect when they were done. Still looked much better after they were done. Quite acceptable

Went very well, arrived on time, friendly, professional. Carpets look great! They have cleaned for…read moreus before, will use the again.

Main drain clog, for starters the tech arrived after the scheduled timeframe due to other projects…read moretaking more time than expected, overall the tech was great, he had to remove the toilet to rod out the drain pipe because the ridding machine wouldn't fit through the crawl space access, he discovered the toilet flange was starting to deteriorate so he recommended sending a plumber to replace the flange. The tech took care of the clog and cleaned up after him self, final cost very expensive even after the coupons. The Plumber showed up a couple hours later (while everyone was sleeping) and replaced the flange and 90° fitting in the crawl space (very noisy) and reinstalled the toilet, the price he quoted was shocking, it seemed strange that he was able to negotiate the price down to $575 which was still very expensive. Overall complaint would be cost and the plumber left a bit of a mess, he left the toilet bolts long and didn't reinstall the bolt covers.

Everything went extremely well. Roger very professional and obviously very experienced. He was…read morecourteous, and did it all in less time than I expected. Would definitely call them directly in the future.