The public response to my initial review is just an attempt to minimize the real property damage to…read moremy home as a simple difference of "conclusion." The physical evidence proves I did not receive the skilled service I contracted for -- a low-pressure exterior soft wash (safely sprayed from 5-15 feet away, not inches) and a manual, ladder-accessed hand cleaning of my gutters. Major Panes actively advertises a dedicated "SOFT HOUSE WASHING" method, explicitly warning consumers on their website that "too much water pressure can strip paint and loosen siding, causing water intrusion issues to your home." They promise a low-pressure rinse where "the cleaning mixture does all the work so the water pressure doesn't have to." Instead, they sent an untrained crew that used high-pressure techniques. Because of the crew's lack of experience and improper techniques, my house received a high-power blast that caused damage. In his private email follow-up, the owner, Rob Taylor, openly admitted that their house-washing process "does require water to be sprayed at unusual angles" and confirmed they clean gutters by "spraying upward" from the ground. These close-up, upward angles violate industry standards for a safe soft wash. Their improper methods hit the house with such excessive force that it left a loose, warped HardiePlank board on the side of the house, permanent "tiger striping" (zig-zag pressure scars) on my exterior siding, chemical bleach spots, and internal flooding. Their poor chemical mixing left unsightly water marks and a permanent bluish-gray chemical stain on my factory-finished aluminum gutters due to inadequate final rinsing. Major Panes actively advertises an "EXTERIOR GUTTER WHITENING" service, promising to clean them with "the right cleaning solutions and elbow grease" using precise, manual hand-scrubbing. Instead, they went against their own advertised standards by blasting high-pressure wands upward from the ground, permanently stripping the factory enamel finish. Shockingly, their own website copy openly admits the highly volatile nature of these chemicals, warning consumers that if not handled properly, "there is a risk of the cleaning agent leaving splotches on your siding." The company's job listings make it clear that Major Panes actively recruits "Entry Level Techs" with no prior industry experience required. The listing openly admits that "Certification programs are available for bonuses," confirming that the techs sent to client homes are not automatically certified or properly trained soft-wash technicians when they are hired; certification is merely an optional incentive. They are putting high-velocity commercial pressure equipment and chemicals into the hands of uncertified, entry-level workers and charging consumers a premium rate of almost $500. They failed to shield or tape vulnerable entry points, like my door lock. If the tech wasn't spraying too close or at a dangerous angle, the water wouldn't have entered my lock and dripped down the door handle, making a puddle on the floor. The tech who caused the water to come inside even saw it dripping himself. The public response explicitly states that he had to "apply lubricant to the internal mechanism" of my door lock during his follow-up visit, and I personally witnessed him spray dry lubricant straight into the door handle chassis as well. He did not even bother to clean the chemical residue off the door handle, dismissively stating that it was dry. If his crew did not improperly blast high-velocity water directly into my hollow keyhole and handle housing, there would be absolutely no operational reason for him to lubricate the internal mechanical locking tumblers and handle springs. Applying a temporary spray lubricant to a chemically flooded lock and handle does not undo the long-term corrosive damage caused by their bleach mixtures. If this lock mechanism fails or corrodes in the coming months, Major Panes will be fully liable for the cost of the complete replacement and locksmith services. I did meet face-to-face with the owner, Rob Taylor--not Lindsey. Rob claimed during our driveway meeting that the resulting scars on the wall were just "paint on paint," which is an industry myth used to deflect from high-pressure spray tips being swept too close to a surface. During his follow-up, the owner removed the remaining spider webs and the hornet's nest that his crew had missed. But those basic details should have been completed the day the job was performed, and likely would have been if the crew had not arrived 90 minutes late, forcing them to take shortcuts and rush to finish. My concerns were not addressed immediately either; it took my public reviews to get a response from the owner, as the previous emails and surveys just gave me deflection and a lot of BS. I'd be very careful about who you hire and whether they stand behind their work.

I highly recommend Major Panes for window and gutter cleaning! They went above and beyond on and…read moretook care of every detail. Communication before, during, and after was excellent. The price quoted for the job was consistent with quality of work done. Our windows have never looked so bight and shiny! It makes the whole house look cleaner and brighter.

Been a customer for many many years. We've had great experiences and when there's been issues,…read morehistorically the company has been quick to address them. But something changed recently and the experience is not quite up to par. After getting our house, windows, and roof washed, we found our plants began showing signs of distress. Within 1-2 days, leaves started falling off and the plant began to shrivel. We brought this to Premier Property Services attention and they dismissed our concerns. They insisted their crew followed protocol and rinsed multiple times. And they said that plant damage from the cleansing agent would happen immediately (same day), to which we responded even RoundUp takes days to work. Totally understand collateral damage can happen, but the lack of ownership and immediate deflection was off putting. The house is sparkling and the crew did a great job cleaning, however, if you've invested a lot in your garden, beware. You may end up spending hundreds more replacing the plants they didn't protect.

Brandon and his crew did a fantastic job cleaning the algae off my roof. Looks brand new now! His…read moreprice was fair and everything went smoothly. There was a rain delay of a week and Brandon was very good communicating the delay and scheduling a follow-up. I will certainly use their services in the future when needed.

Professional, responsible, communicative, courteous, and on time. We will definitely ask for their…read moreservice in the future!

Great job. Their workmanship is professional and top-notch. We'll be happy to hire them back next…read moretime around. Thank you

We scheduled cleaning. They changed the day they would come. We were trying to move into a new home…read moreand time was of the essence. They billed us $100 for canceling service when they were showing up 48 hours later than promised. Horrible customer service. HORRIBLE

Several of my neighbors have used Squeaky Clean, and one organized a time for Squeaky to come to do…read moreseveral houses. Unfortunately we were not home when they came, and were surprised to find the windows were still dirty, spotty, and had spider webs. I called and left a voicemail to this effect and the owner did call me back promptly. He agreed they would come back by, and they did, but I still couldn't tell the windows had been cleaned. When we have had windows done by another company, they were spotless. I was surprised at Squeaky.

WOW! I've owned…read moreseveral homes in my life. 2 of them on the "newer" side, even. But I had no idea what I've been missing. Who knew that clean windows were so affordable, and so absolutely beautiful? Not me. But now I'm a convert. Beth Drake & her company (she met with me, and her top guy came out to do the work) did a marvelous job, with a level of professionalism way beyond what I expected. The windows are so clean, and my house is so bright.

From the owner: Beth Drake Window Washing specializes in residential window cleaning. We offer an old fashion Hand…read moreWash DETAILED service. NO Tucker Pole water systems here; just elbow grease and years of experience. We are fully insured with both liability and workers compensation. Our people are well vetted and background checked then meticulously trained to our exacting standards. We are a small team and our group effort allows us to cater to an individuals needs and schedules, leaving your home as we found it inside and out but with sparkling windows. We also clean rain gutter systems, Foyer Fixtures, exterior carriage and post lights.

I read the one review on Yelp and it resonated with me…read more Absolutely no regrets on making V&L Triangle Solutions my choice for exterior home power washing and window cleaning. My home looks brand new. I cannot recommend this team enough. The windows were HAND FINISHED - a rarity these days. Perfection. Thank you so much.

Contacted them through a different platform. They are extremely responsive and hard working. We had…read moreour windows cleaned and they have never looked better, even though we had them cleaned annually by a different company. We were very happy with the hands on attention to each window and it wasn't a power washer sprayed up on our second story windows but he was on a ladder washing each one. Very nice and professional. The price was perfect and very reasonable for doing both the outside and inside of our two story home. We will use them again for sure!

Mr Robinson did an outstanding job on our home's windows. He was on time, professional, thorough…read moreand even asked me to check the job he did to make sure it was to my satisfaction before being paid. It was very refreshing to have someone who took pride in their work. I would not hesitate to recommend Robinson Window Cleaning to anyone! Thank you Mr. Robinson for our sparkling clean windows!

From the owner: We are a proud, locally owned and operated business, dedicated to earning your trust and leaving a…read moresparkling impression—literally! First impressions matter, and just like us, your windows should shine brilliantly. Let us bring back their crystal-clear glow and make your home or business sparkle like new!

Catherine C. May 2026…read more This was the 3rd time that I have hired Brightview Window Cleaning. I requested all of my windows be cleaned inside & out, sills washed & the screens removed, cleaned & replaced. The team was made up of 3 young men, who promptly removed their shoes while they worked inside my house. The office manager as well as the cleaning crew were all professional. The windows are impressively clean. I highly recommend Brightview Window Cleaning and give them a high rating.

Great work at a fair price! We've used Brightview previously and they were always good, but the…read moreteam who cleaned our windows yesterday truly did an outstanding job. They were polite, professional and took great care of our property.