Dave and his assistant were very prompt and knowledgeable. Dave talked me through what the issue…read morewas and told me what the solution was. He even loaned me a piece of equipment to get me up in running until I could order my own replacement. I found his service fees very reasonable and would use this service again. Thanks guys!

Top notch establishment. They are very knowledgeable with excellent customer service…read more David assisted me in fixing my laptop and was very professional, courteous and took care of the problem immediately.

I paid $25 for a passport photo which is already insane, and it was so bad I ended up taking the…read morephoto myself at home and printing it. The lighting is directly overhead (it's supposed to be from the front according to the passport site, and I was practically unrecognizable. Don't waste your money here and definitely go somewhere else or look up how to do it yourself like I did. You would think for $25 they might actually let you see the photo and if it was any good, but no. It's basically the DMV with even worse lighting.

Read all the reviews placed over the past couple years. This business needs to be turned into the…read moreBETTER BUSINESS BUREAU. Super weird encounter today at UPS on1309 N. McDowell in Petaluma. Had to return two Amazon purchases. One was in a box, the other in a paper envelope. Unbeknownst to me, the flap had come undone on the envelope. All it needed was a piece of scotch tape to reseal the envelope. However, the man waiting on me, said I would need to PURCHASE a packet of tape. Apparently, he couldn't be bothered to just pull off a piece of tape from behind the counter and slap it on the envelope. So - I refused to purchase a pack of tape and literally left with my package in hand. The obvious, most reasonable thing this guy should have done, was simply reattach the flap with a piece of tape. But like a weird drill sergeant he simply refused, and by doing so forfeited the fee they would have received by simply processing this package. I've mailed a lot of packages at that particular UPS location, but never again. If you can't be bothered to do something so simple to assist a consistent customer- I will take my business elsewhere. We all know there are endless opportunities to mail packages. It was so weird- I will encourage anyone I know to take their business elsewhere, too.

They sell forms for offices. Ugly forms. On rough horrible paper. They don't know what Photoshop…read moreis-- I would be surprised if they were able to print on a canon inkjet printer. I guess if you're a doctor and you're on a budget, you could use them-- but anything color or elegant, and they'll try to charge you "six hundred, maybe eight hundred dollars more" than what you were paying before. They were somewhat accomodating, and they tried to help me print some glossy double-sided business cards. But with their antiquated technology, they would have been forced to use movable type for the lettering. I'm joking, but you get idea.

What I ordered was not what I got. They even provided a proof and what we got was not what they…read moresent or what I approved. They will not work with me to fix it, so I am now shopping for another company.

Called and they came out same day. Our (work) printer had a broken hinge. I was quoted $60 over…read morethe phone to have them come out and they would apply that to the cost of the repair (if it would cost more). A guy showed up and fixed the issue by just snapping off the plastic piece in the way of the printer closing and tried to charge us $185. Ridiculous. I said there was no way I was paying that so he left,got on his phone for 5 mins, came back and said "ok $60" I don't think I would use them again. The only plus was they were local and came out same day. ::Updated 7/10/2013:: The fact that this issue/review was addressed 4 years later by the company is a directly reflection of their incompetence and poor customer services skills. I have nothing more to say and have since found a much better mobile printer repair vendor.

For laser printer repair you can't do better than Resolution. Scott Taylor is the owner and this is…read morea service oriented business. I own a computer service company that has depended on Resolution for laser printer service for all my clients for the 15 years we have been in business. They have the toner and drums I need and deliver them often time same day. When I need a printer serviced this is the company I recommend and the company I use. Resolution is great!

I am blown away by how awesome my experience was! They worked with me to make sure my imprinting…read morewas done correctly. They were so patient as it took me a while to get it right. Then, when I was stressed that it wouldn't get here in time, I came 3 days before I desperately needed it! I am forever grateful. My portfolio looks amazing!

From the owner: Pina Zangaro designs, makes and sells products used to present printed artwork and documents. These…read moreproducts come is a wide range of styles and formats, and can be customized and imprinted for maximum brand visibility. Feel free to stop by our San Francisco showroom located at 2040 Oakdale Avenue, Monday through Friday from 8:00 AM to 4:30PM to see the full range of options and our customization capabilities.

The absolute best. Could not recommend more highly. Very skilled and helpful. They always go the…read moreextra mile, and they always deliver the best quality.

Great fast service! Especially from Andrea which helped with a rush order for a family memorial…read moreprogram which I really appreciate. The quality was excellent.

Terrible!!!! I ordered a multi function machine it was mailed to me...it arrived with no toner and…read moreinstructions to set up were highly difficult. Machine is unuseable without toner and it takes 5-7 days to get toner. Also its not Mac compatible and sales rep didn't think to mention it or ask what kind of computers I had...lucky for me I do have 1 PC... If you are looking for a multi function office machine I would look elsewhere somewhere that has knowledgeable sales reps and can walk you thru the process. My business is shut down becasue I can't print, fax, scan or fax...until I get a toner and its not available at Staples!!!