excellent company Jason was very helpfull and the company had very good prices there shipping service is also excellent

We buy our gym equipment here for our Personal training studios often and I tell clients to come here. Chris Vtrainers Personal Training Studios read more

Spoke to Ryan at fitness exchange who asked me to submit a request for a quote via the website and that would generate an official quote and work order. I did that and after not hearing back, I followed up with multiple phone calls to Ryan to no avail. Guess they are not interested in my request for relocating my fitness equipment. However, they could've at least have the courtesy to respond to me and say that. Instead they wasted my time and had me go through the process of requesting a quote and then ignoring me. Update: Changed review from 1 to 3, The owner has been diligent in his follow up and trying to resolve this issue for me. I'm feeling good about this being resolved in a satisfactory manner. My wife and I appreciate his professionalism in wanting to understand what went wrong and fix it. I'm also encouraged that I will be able to be upgrade this rating and replace the commentary very soon read more

I love this place! They sell refurbished exercise equipment for gyms that are home, office or commercials (Like for LAFitness). I found their ad on Craigslist for a used treadmill, it was under $200. When I came in, it was obvious that they sell higher-end equipment, but had a smaller selection of items in the back for home-type gyms. I had never been there and the staff treated me great. Actually, they acted like I spent 4K or something! They set up and showed me the treadmill, and I arranged to pick it up in my car. After the sales person talked to the technician, they thought it would be best to deliver it. Since the item was small and I live close, they gave me a discount. They came to the house to set it up at the time they said and the staff were excellent, explaining how to maintain and clean the item. The technician who set it up was the one who services the equipment as well and knows a lot of them, and shows a real passion for what he does and wanting to make the customer happy. Caroline is excellent too! I would easily go to Fitness Exchange before I go to a place like Dick's to get equipment. You know if you have a problem, they come out to help you and it is better to recycle. They also have in stock supplements, exercise weights, bars, yoga supplies, DVDs (all new) and other small items for the home gym. Their website is excellent as well and shows all the equipment they have in stock. I would say that if you are on a budget, and are looking for a piece of equipment, call them and they might be able to check their stock, or call you when something comes in. Thanks for a great experience! read more

Extremely happy with the level of service I received outfitting my home gym with the best studio/commercial grade equipment on the market. Fitness Exchange is well stocked with both new and previously owned equipment and will even allow you to trade-in your old equipment when you're ready to upgrade. The staff was friendly and knowledgeable and even helped me load my new weights into my car. For the pieces that didn't fit, they delivered them to my house. Definitely the best fitness equipment retailer in the area. read more

Had a great experience with Fitness Exchange. We made a same day appointment, and they had a good selection of recumbent bikes and other fitness equipment. Very nice, knowledgeable staff, and paid attention to safety. The home installation was wonderful. Highly recommended!! read more

This place is the worst. We walked in and looked around. Not only are the prices astronomical, the guy never looked up from his computer to say anything. Go to Dick's Sporting Goods or take your chances on Craigslist read more

I needed a power cord for a stationary bike. This guy Rick (possible owner) went above and beyond to find me the cord. Not only that but he didn't even charge me for it!! To me my friends makes this a trusty and friendly business. I will purchase all my fitness equipment from these guys. Highly recommend!!!! read more

This is an update from my previous review. My wife had a very productive phone call with Tom, owner of Fitness Exchange. We felt he listened to our concerns empathetically and professionally, thus we were able to come to a positive resolution. We thank Tom for taking the time to address our concerns read more

These guys were so helpful. They were able to get us what we wanted right before things got really crazy with the Coronavirus. We are grateful they were so efficient and accommodating. And the equipment is excellent, zero complaints. read more

I recently purchased a treadmill from Fitness Exchange and had an amazing experience. The staff was knowledgeable and friendly. They made sure to listen to exactly what I wanted in a treadmill and made sure I knew what options were available to suit my needs. They answered every question I had until I made my decision (and I had a lot!). I am so happy with my purchase and level of customer service I received. read more

knowledgeable personnel - thanks Rob for advising on our Vision T40 treadmill! Perfect for us!! Very service oriented - Rick and Justin took care of us and wanted to make sure installation was top notch!! Thx! Greg and Michele read more

Excellent place to get your fitness equipment. I work in a physical therapy clinic and I recently had an issue with a product malfunction and Rick was very helpful in getting me in touch with the manufacturer who sent me a brand new product. I was very impressed with the level of service throughout my experience as a customer. read more

When my husband and I moved to the suburbs of Wilmington, we got rid of our Sweat Fitness memberships and didn't plan to start new gym club memberships in Wilmington. With a newborn, getting in the car and getting to the gym after working full time did not seem as feasible as it once was! We made the decision to buy a treadmill for our basement but couldn't decide if Craigs List, eBay, Walmart or another route was the best option for us. My mother and stepfather had purchased a treadmill and recumbent bike from the Fitness Exchange a few years ago and were incredibly pleased. My sister, mother, son and me trekked up to Conshie Labor Day weekend to check out their used offerings. A brand new treadmill was not in the financial cards for me, but I was very pleased to learn they had a few used options for me. The staff was so so nice. They were very upfront about the quality of their treadmills. I ended up purchasing a used Sole treadmill for 1200 bucks, including delivery and set up. I have been using the treadmill in my basement for a week and I am incredibly pleased with our investment. This is a great option for new or used gym equipment! read more

Should have updated this earlier, but delivery and setup went off without a hitch and the treadmill has been completely as advertised. We're extremely satisfied customers! read more