So since you cannot give zero Stars they get one.this stuff and the store manager in this…read moreparticular location are very rude and ignorant towards customers with disabilities.

Like all ROSS Department stores it's always a hit or miss. I have found some really great deals at…read morethis location but my review is because of their customer service practice. The last 2 times I've went to this location there has been only 1 cashier. So of course there is a line the problem I have is when someone walks into the store and go to the return line and The cashier ignore all of the customers who have been patiently waiting to checkout so we can get on with our lives. Because this same thing had just happened to me earlier this week so When I finally made it to the cashier today I questioned her about why would she take someone who just walked in and she had customers who were already in line waited and she informed me that that's how it's done at Ross. If a customer with a return comes in they are to take care of the return fist and then take care of the regular customers. I asked her did she realize that we both are customers and your basically saying your customers with returns are more important than the customers trying to make a purchase. ROSS YOUR POLICY IS HORRIBLE AND YOU NEED TO ASK YOUR CUSTOMERS WHO ARE PURCHASING HOW THIS PRACTICE MAKE THEM FEEL. I know I feel like I don't want to patronize your business anymore unless of course I have a return.

Gordon road location takes furniture and is always polite. Also some prices are fair for the…read moremerchandise.

This new Goodwill location replaces the one that was behind the Wawa on Jefferson Davis Highway…read more Friendly staff, great selection, amazing deals, unique, and exciting finds. Of course the value cannot be beat. Be sure to note the tag color that are half price on any given day that take savings to the next level. And do beware the prowling Mormon youths recruiting for the LDS Church. They were coming out of the woodwork down many an isle with comical frequency.

Shrinkflation strikes again. Walmart has ruined our favorite…read morebreakfast item. Prior to Covid these Hash Brown Patties cost about a dollar, had a nice hash brown-shredded potato-texture. Now they cost $3.42, are definitely smaller and now are over salted mashed potato patties.

Buyer beware!!! We pay extra for the Walmart delivery so that our tip is included in the yearly…read moreprice. I just discovered that they have been automatically tipping the drivers 10% of my orders!!!!!! WHAT A SCAM!!! I noticed that the tip is optional, but Walmart automatically tips UNLESS the customer goes in and removes the tip!!!!!!!! HOW UNETHICAL!!!!!

On 07/26/2025 Extremely Disappointed by Marshall's Experience Ignored, Profiled, and Embarrassed…read more I had a deeply disappointing and uncomfortable experience while shopping at Marshall's recently, and I feel compelled to share it. My niece and I went in to purchase two specific hair tools that were locked in a case those were the only items we came in for. When we got to the case, we pressed the assistance button multiple times over the course of 10-15 minutes. Each time, the speaker would say that help was on the way but no one ever came. The store wasn't even busy; it was just the two of us and maybe three other shoppers. As we had just walked in at 9:30 am when they opened. One employee was standing about 10 feet away from us the entire time, clearly hearing the assistance requests. But instead of helping, she kept avoiding us literally walking away to another section of the beauty area each time the button went off. It was as if she was deliberately trying not to help us. After waiting for far too long and giving her the benefit of the doubt wondering if maybe she didn't work in that section or didn't realize the alert was coming from us I finally walked over to her and asked for help directly. That's when the situation got worse. She told us we weren't allowed to carry the items ourselves because they were considered "high-ticket". It was difficult to get her to allow me to purchase two items from the case it's like I had to keep explaining to her that my intention was to purchase them both. She wanted to talk about them instead of take them out the case. I felt like maybe she wasn't realizing I'm seriously in here to buy the items not discuss them. I clarified that these were the only items we came in to buy and assumed that after she took them out of the case we would carry them to checkout. She was stumbling over the idea of us taking them to checkout. I'm feeling lost at this point because her plan is to hold them while we shop. I'm explained to her we are done shopping why would she hold them and we need them to checkout and she couldn't figure out how to not take them to the front but just hold them. Eventually, after some back and forth, the manager approved it for us to just take them ourselves. I don't care about holding the products I shop as stores where you never have to hold the items they handled it all for you so that's not weird. It was her not trying to make sure we could actually buy them I couldn't comprehend. I will say not once did either employee get rude or nasty with us. I want to make sure that is clear. This was more so the first employee awkwardly treating us like she was sure we would steal the items and the elephant in the room was she knew we would steal it if she gave it to us. The manager agreed immediately to let us walk them to the front. The first employee was making small talk and everything once I let her know we were needing help. But by then, the damage was done. My niece was visibly upset she had never experienced something like this before. She felt like we were being treated like thieves, and since the items were for her, she felt personally responsible for the way we were treated. She kept saying how frustrated and embarrassed she was, and it was painful to watch her internalize that kind of profiling. I explained to her that this isn't the norm everywhere that retailers who prioritize customer service and train their staff properly don't make you feel like a criminal for trying to spend your money. The whole situation could have been handled so differently if someone had simply acknowledged us, offered to help, or even treated us with basic decency. Instead, we were treated like suspects over $90 worth of items while I'm carrying a $2,500 purse for context and I know sometimes people will assume you cannot afford things based off the way you carry yourself but we were well dressed and didn't give off we are here to rob you. I'm also a mature adult so I don't look childish or anything either. This experience was insulting, dismissive, and rooted in a lack of professionalism and possibly bias. I truly hope Marshall's takes this as a reminder that customer experience matters and that the way your staff chooses to treat people has real consequences. I honestly would like for them to teach their employees how to handle their higher ticketed items better. They need to know how to get them from the case to the register without making people feel like this.

Always well stocked, friendly staff, great prices and a consistent quality. They have lots of…read morehousehold goods as well as stylish clothes and purses.

I had such a great experience returning my Amazon items at Kohl's thanks to Timeka! She was…read morefriendly, fast, and incredibly helpful from start to finish. She greeted me with a smile, explained everything clearly, and made the whole process quick and easy. You can tell she genuinely cares about her customers -- such a pleasant surprise in today's busy retail world! Kohl's is lucky to have her. I'll definitely be coming back to this location because of the excellent service.

Always have something we need, friendly and wonderfully priced! Keep your Kohls cash, you can use…read moreit in store even after it expires!

Pharmacy was really nice and helpful Pharmacist took care…read moreof the prescription order and fixed it Check in and check out process was super quick and easy

I had to come in to CVS for the booster appointment at 11:00 AM. I was very shocked to find that…read morethe store was filthy. Trash was everywhere and the floors were really dirty. I'm very surprised to see a store in such bad shape first thing in the morning. It's evident that the store has not been cleaned in weeks. The lady at the pharmacy said that the bathrooms have been really nasty for months and they finally just got someone to clean that. This is very unacceptable.

Ryan was very helpful and knowledgable about the products. Would definitely recommend this store!read more

I'm extremely pleased with my new mattress. Matthew was very polite and explained everything…read morethoroughly. Great customer service! My whole experience from walking into the store to the timely delivery 24 hours later was phenomenal. I like the vast selection of brands and price points available. I'd highly suggest Mattress Warehouse to anyone who's looking to buy a new mattress and needs it quickly. No need to wait weeks from other retailers or an online purchase. They also did an excellent job of keeping me informed of my delivery status. Oh, and the prices were pretty good too.

SPECIAL THANKS to employees Mary and David for braving this weather to be at work, for kindness in…read moresupporting storm cleanup / road management crews out there today (1/26/26), of which I am one. My 2-man crew is out in the freezing rain on a 12 hour job to clear fallen trees from the road for VDOT. We took a quick trip to this Target near our dispatch hub, to grab some snacks, walk around out of the cold, etc and it was the greatest experience. Mary & David greeted us w complimentary coffee and even accommodated my preference of non-dairy creamer with oatmilk creamer which they put aside for us for the rest of our shift and free coffees all day !! They have a whole table set up with snacks, including fruit and everything to make PB&Js (at the Starbucks in the Target) free to all road work crews. Definitely feels like small town care for one's neighbors; this kind of appreciation for each other is not always on display but it's so nice when it is and I couldn't be more grateful. Target is actually the best.

I found what I needed. Ok layout. However it seemed that I found myself interrupting an employee's…read moreconversation with another customer while checking out. Sorry I didn't mean to intrude.? Customer looked at me funny too. Again apologies. Anyways the employee was quite...different when it was my turn. We greeted each other. Said hello. but items were sloppily thrown in my bags you can hear the bang. I wish more care was taken with items you pay so much for them to be thrown. Thank you to the kind gentleman who always says hello and goodbye to me who works here he makes me come back to shop.