Upon arriving at the store At Home at the Fire Wheel location, I was warmly greeted at the door…read more Staff takes pride in helping guests and keeping the store clean and organized. They quickly give you directions on where to find items as you enter. I stopped in to buy items for my teenage daughter's room and they have a wealth of items to help decorate for room decor. Lots of items to choose from for a good value. I ended up buying organization bins, pillows, a lantern as well as party supplies for her upcoming birthday. It was nice to see so many items hands on to start putting together a new theme for her room. Their Easter items caught my eye and I bought a cute welcome mat for the front door. They had adorable Easter bunnies as well that came in bright vibrant colors as well as muted greenery with bows. They also had the ever popular wooden panels to decorate your front porch. I also spotted a variety of patio cushions in a variety of colors and with the warm weather we have had recently I did venture to check out their items to update my patio furniture cushions.

5/07/25: I had a terrible experience at this location today. Around 5:30 pm I stopped by the store…read moreto see about resolving an issue about a store gift card which had not been activated on stemming from a return without a receipt over the Christmas Holidays. The amount would have been about $14. I spoke with Michele, middle aged African American female, at the cashier's counter. There were no customers behind me, and she was the only cashier at the time. I explained what I stopped by for, and she did not appear to want to understand what I was telling her. I noticed her starting to be rude, and I requested to speak with a manager. She started to raise her voice, and I asked her not to do that. She started pointing her finger at me and stated, "do not try me, today is not the day". Her whole attitude caught me off guard, and she even said that she would have me taken to jail. She also stated that I may have found the store gift card on the floor and was trying to get some money. I told her not to question my integrity. I walked away from the counter and waited on a manager. Kevin appeared, and as I started to speak with him, she tried to interject herself in our conversation. I asked Kevin to step farther away from her counter, so that we could have a conversation. At that point, I told Kevin that I was no longer concerned about the inactivated store credit, and that I was more concerned about Michelle's very negative attitude and demeanor towards me. She blew things out of proportion and I didn't take kindly to that. I had been a customer since the store's soft opening, and had never had a negative experience like this. Kevin advised that I call the number on the back of the store gift card, as he was very limited on what he could do without a receipt. It's extremely disappointing to see someone like Michelle, working at At Home, who is very unprofessional, clearly dislikes her job, and is definitely not suited for a customer facing environment. Customers come here to have a nice shopping experience while searching for the right items for their home. Michele's lack of customer service damages At Home's reputation, and upper management should seriously reconsider keeping employees like this.

Ok. This Store is a "crap hole". Sure it's in downtown Plano. However, what they sell is over…read morerated, out of date "junk". It needs severe updating. It's dirty and boring. Sorry to be so upfront. This location should really rock and be individualized. Currently, it's just a dump in a nice location. Suggest owners do some updating. Only way to put is it is the stuff inside is junk. With this location the opportunities are endless!!

I stopped here today while antique shopping. The owners were super sweet and friendly. The items…read morewere priced pretty reasonably. I liked the selection of items, species the candles. I ended up buying candle wax for a candle warmer. Everything candle related was 10% off. So, for six pieces of candle wax I only paid $4.88. What a steal!

Visited this location looking for sympathy cards. I believe the young lady was Assistant Manager…read more She greeted me upon entering the store, asked if I was looking for something specific & informed me of gifts that could go with the greeting card. She was so nice , welcoming and resourceful. She really made my visit a positive and memorable one.

I went here to buy some ornaments from the after Christmas sale during my lunch time. There were…read moremany things I wanted to buy, but I did not want to go too crazy as I am a huge peanuts fan and I probably would buy out the store if I could . But they have 50% off of all ornaments and Christmas items. The store was pretty big like what you see in the mall and very helpful. Would definitely come back here again.

What a fun store with great service! When we walked in we were just browsing and we were impressed…read morewith the selection they had here. There was SO much to choose from! It felt magical just being in the store. The gentleman working there also showed us where the clearance items were and we were amazed at the prices. Choose from seasonal decor, clothing, drink mixes, balloons, hats, cosmetics, and more! Truly a fun store

Wow. Rudest bath and body works ever. I just left there and was not greeted or spoken to by any of…read morethe (at least) ten employees there. The cashier rudely stated my total and basically shoved the bag at me saying, "enjoy your evening. NEXT!!!!" I shop at bath and body works to relax and enjoy my time there. What a shame this location has lost a customer for good.

Only reason I'm giving a 5 Star rating is because of Savannah, who checked me out! She was sweet,…read morepatient and also gave me her recommendations! I would have gave you a 3 star review, because when I usually walk in, I get welcomed. Not once ddi me or my daughter get welcomed, due to 4 of the employees stocking.

This store has a lot of fun gifts and gag gifts for all. We enjoy looking and buying the fun socks…read morelike 'Blue Q', smart ass saying oven mitts, sarcastic T-shirts and more.

My favorite quirky shop with cool t-shirts and gifts. This is where I purchased my Trump voodoo…read moredoll that I stick pins in daily in order to stay sane. This store is worth a look, even if money is tight, because it is so interesting!

Very cute store. The lady that rang me up could have been friendlier though.read more

I loved this cute little store. The staff is very friendly and the items are very unique that are…read moredecently priced. I only wish the store had more room for multiple customers to walk in the isles. I found it difficult to view some parts of the store because there wasn't enough room for traffic.

This another family dollar that really bad. The so manager not wearing masks. The Spanish cashier…read morehad no mask or gloves on, but most of the customers had masks and gloves on, I know then, the sign on the door said 10 customers lol, I saw more than 10.

I love this dollar store. I happily make the extra 3 minute drive here instead of dollar general on…read moreFirst street. DG is total chaos, their AC is always going out, and completely hard to navigate around. Family Dollar is better all around. More inventory, better quality products, and much bigger store. I did most of my Christmas shopping here! Love the diapers for my kids.