I remember this place when I was little and it was bustling with people. Certainly not as much as…read moreLeesburg, but it was pretty full in occupancy. Well its October 2025, and it was like a Ghost town and the food court was by far the saddest one. I think only two places were opened on a Saturday. Lots of stores are closed and the parking lot was completely free. Not much selection now in terms of things. They still have some clothing stores left, but not sparse in terms of styles. The food court is actually clean because of the low foot traffic and someone is constantly cleaning the place. They do have Tesla superchargers here so its a good place to charge and walk around. The chargers are in the corner of the lot and typically just walking to the bathroom and back and most of the charge should be done so not really much time left to wander. It was sad to see and kind of made me feel like life has moved on from my childhood.

Looks like stores are moving on though there are still some big retailers like Ralph Lauren, Under…read moreArmour, North Face open. No food other than coffee available in food court. Not worth a visit anymore

Lots of products, friendly, prices on food especially meats wish they make lower. They buy in bulkread more

I placed an order for delivery from a Walmart store in Hagerstown, Md. In my instructions, I…read moreincluded the name address and room number to hotel I'm staying in. I also included my phone number. The delivery driver left my bags in the parking lot. Who does this? This is ridiculous and inexcusable.

I don't know how best to rate fedex, but of all shipping and tracking services, fedex is the…read moreworst. I get notification that the package will arrive during three different times and the latest, before 8pm. Come on, use the technology available and don't make us wait all day. This is ridiculous.

Doing your job, ! not dropping packages! Having pride in your work! Better ethics to do your job…read morecorrectly! Package made it 2700 miles to Hagerstown from Oregon gets broken in the last 60 miles between Hagerstown and Cumberland.

The joys of saving money! I've been to many outlet centers throughout the country and I must say…read morethis one has to be one of the cleanest I've been too; J.Crew itself was clean inside and out. I was creating as I walked in and was quickly pointed in the right direction (Mens pants) the employee didn't stop there though; she continued to give excellent customer service by giving me some brief product knowledge about their different fits. I was really pleased with the cleanliness of the store as well as up beat personality of the employees. The only thing I was sadden by is that the didn't sale mens shoes.

I feel like when I walk in this store, the management acts as if they are too good to look down…read moretheir nose to say hi, sometimes they will speak, and sometimes not, I feel you shouldn't have to chase someone down to try things on, not my favorite Jcrew, love all the folks at the Leesburg outlet!!!

A quick peek here in Tommy's to see if there was a nice sweater to take with me to Minneapolis this…read moreweekend. And yes, there's quality stuff but everything I looked at had a big logo or "Tommy" across the chest. As my name is "Bruce" and not "Tommy," I opted not to make a purchase today.

Aldo's customer service is abysmal (extremely bad, or appalling). Here's my experience:…read more I recently bought over 200+ dollars in merchandise from one of their stores. Within that purchase, I had ordered two pairs of the same size shoe, just in different colors. When I received the shoes, one pair was correct, and the other was the completely wrong size. I contacted customer service, and they said they were unable to do anything for me, and that I needed to return the wrong pair to the store to get a refund. I explained to them that I don't live close to the store, so they said I could mail the pair back, but I wouldn't get my refund for 2-3 weeks (which is outrageous). So, I waited a week or so and finally was able to make the trip back to the store. When I returned the wrong pair of shoes that they sent me, they didn't even offer to compensate me at all. I had to ask for some form of compensation, and they ended up giving me a mere 15% discount. I bit the bullet, (even though I guess I shouldn't have) and I ordered the shoes again. This time, I received my package and one shoe was the right size, color and style, but the other was an ENTIRELY different shoe. I sent a picture of my messed up order in to customer service, and I also called them, but they refused to send me the right pair of shoes unless I returned the wrong pair and ordered them a THIRD TIME. I explained that I thought the shoes should be free, since the process was so ridiculously unacceptable, but they only offered me 30% off. Couple all of that with the fact that their customer service takes way too long to reply to you, and you really should just take your business elsewhere... No need to waste your own time, gas, money and patience on their products.

great serivce they did a wonderful job order a bedroom set was given time frame of 6 week showed up…read morein 3 weeks in my house they even put it all togther and set it up for us happy customers here

STEER CLEAR. I could vent about the time it took us to get our couch (12 weeks, well beyond the 6-8…read morepromised) like everyone else but my main complaint is that THEY GAVE US THE WRONG COUCH, one of a lesser quality than what we paid. They acknowledged (after several weeks) that indeed, the wrong couch had been delivered and blamed it on the manufacturer. They promised me my actual couch would be sent right away. Six weeks later, they acknowledged that the couch I ordered was no longer being manufactured. They offered me $200 instead -- which is well below the cost difference of the couches. The wrong couch was delivered in January and I am still fighting with them now at the end of May. No resolution and they have stopped responding.