I LOVE THIS BANK! From the moment I walk in, I feel like I'm important. They are genuinely…read moreconcerned with my fiances and offer free services to help me build my credit score. Free checking, free checks and cool swag when I opened my account (with $40.00!). They treated me like I was depositing a million. They stay open late for customers every night but dont brag about it. I've never seen any other bank give back to their communities. Once you're aware of it, you'll notice all of the good things that Bangor Savings is doing to help others. I'm not often impressed by service, it's what I have come to expect, but this bank.....knocked it out of the park! Did I mention that I had instant access to my funds? The printed me a debit card on the spot. So cool!

Professional, knowledgeable, friendly, always helpful! I appreciate the Gardiner and Randolph…read morebranch for all they do!

Debit card doesn't work: nowhere, including the City Hall Water District, Amtrak tickets, local…read moremarkets, even the #1 USA check-printing company. Ironic? Nope. Continuous, yet random, intentional holds on customers' money means millions in the bank's pockets in interest while the customers who pay their salary are without access to our own money. Robotic "employees" unable to manage constant digital errors on their platrofm. Zero customer service. Smart consumers: trust your money elsewhere.

Like a Bad Neighbor, State Farm Is There to Make It Worse We…read morehad a sudden water emergency... we believe that water started coming out of a clogged drain overnight, seeping under the floorboards. We called it in right away, and we called the professionals - plumbers, and mitigation companies to come out hours after we observed this. We turned to State Farm, expecting the company we've trusted for years to help us through this disaster. We got our first communication with this office from Cecile Campbell who wrote in her e-mail; "It is our job to make sure this claim goes well for you, and we want you to be completely satisfied throughout this process." Sounds great, right? On the phone, she was the opposite - hostile, unpleasant, and dismissive. The gap between what was promised and what was delivered could not be wider. We needed someone to assure us and help us - they were now exploring all the ways of how they won't help us. As we tried to navigate this and understand what we could do differently the experience was more and more shocking. When we called to understand how this could happen and how to prevent future coverage gaps, we spoke with Angela Williams, who, by her own admission, does not work in claims. Rather than helping us navigate the situation, she spent the entire call telling us we were "probably not covered" and, based on her seven years of experience, she believed our claim would be denied. This was unsolicited and completely unhelpful during a stressful time. We even asked to speak to a manager because what we wanted was guidance and help on how to deal with this in the future. Instead of escalating the call, Angela hung up on us - stating she was going home and she was done with us. That's not customer service; that's outright disrespect. What's worse, Angela admitted that although State Farm claims to review policies with customers yearly, that "did not happen" for us. Her exact words were, "Well, we intend to," which is basically an admission that they never ensured we had adequate coverage. We relied on State Farm to guide us in choosing the right coverage to avoid scenarios like this, where tens of thousands of dollars in damage we might be liable for, and they failed. Insurance is supposed to provide peace of mind, not finger-pointing, excuses, and hang-ups.... and heaven forbid you ask for a manager, you won't get one. If you're considering State Farm, think twice. When disaster strikes, you need a partner who stands by you, not one who tells you why they won't.

The office personnel are patient and keep digging at the small problems that otherwise would drive…read moreme crazy. Cecile was great: super helpful. I have never submitted any insurance claims so I can't speak to that very important part of the business.

Highly recommend this insurance group, excellent customer service and rates (I really shopped…read morearound beforehand, too), they really go above and beyond to help you!

I love my credit union ! KVCU on Oak Street is all about…read morecustomer service and thanking you for your business! I am here a few times a year and they know exactly who I am and acknowledge my being an important part of their branch! Happy Thanksgiving to all those at LVCU that make me feel special!

I reached out to Vuong Nguyen when I needed assistance regarding policy documents. Despite not…read morebeing the agent on the policy that didn't stop Vuong a bit from going above and beyond to not only get me the information I needed but he did it in record time! When I called Vuong he was in the middle of a personal situation and he didn't hesitate for a second, despite not being a client to help me out all the while being courteous and kind despite that he wasn't even working today! After dealing with Metlife and Farmer's directly with their long hold times due to call volume I was so relieved to get assistance from Mr.Nguyen and hope to work with him in the future. This agent goes above and beyond to not just help his clients but all clients of Farmers. Thank you for a great customer service experience and good luck with your new baby!

I recently had a significant claim with the Gosline Insurance Group. The claim was handled…read moreprofessionally, quickly and accurately. Ashley was extremely responsive and helpful throughout the process, which was an extremely stressful time. Many can sell you insurance coverage, but the Gosline Group is there when you need them to help with a claim!!

They just help me so much each year being self employed. Make sure I have all the documents and…read moreeven have a bookkeeping service that is so easy and amazing to work with. I got my taxes filed fast and questioned answered promptly.