Always friendly service at this location! Just gotta pay attention to customers a little more. My ticket went missing & I had to ask about my order . Never had a problem before . Gentleman made my sandwich immediately after looking in the computer. The guy that took my order initially disappeared & didn't pull my ticket to get prepared. read more

Jimmy John's - Sandwiches Near Me - Colorado Springs, Colorado

I waited in the drive through line for 35 minutes just to get to the front line and wait another 10 minutes for one sandwich, asked for a refund and left since they hadn't even begun on my order. They we pretty rude about it read more

I went a couple weeks ago and I had really fast good service. My sandwich took less than five minutes and was so good. Shoutout to Markus and Bryce for making my experience fun read more

I eat an unwich here regularly, however this afternoon... I was made the worst unwich ever!!! I have but 1tiny piece of lettuce to hold my whole Sandwich together! I'm super unhappy it's just falling apart!! Unfortunately... I'll NEVER GO BACK HERE!!! that's too bad because I'm a frequent customer!!! read more

Yes I love their subs because they put a lot of meat in their subs compared to other sandwich places. They also make a sub wrapped in lettuce that is very good. read more

The night staff at this location is the best -all time. The guys working tonight were awesome. Friendly service, great sandwiches - best we've had since we rolled into town. We will definitely be back !! read more

Love that they are adhering to the guidelines during this time. No matter your thoughts, it's great to get food from a place wearing masks and gloves. Food is delicious but that's standard with JJ. Employees are the icing on the cake here. read more

An hour and a half, no sandwich. Had to call 3 times to get someone on the phone. When they answered, said they were short staffed. Didn't even offer to refund my charge. read more

Sorry, but these guys have zero customer service. They delivered to me yesterday, mind you. Same exact address. I'm in town for work (leaving for the airport in one hour when I called to order). Take my order, all is good. Twenty mins later the employee calls me back to tell me they don't deliver here (even though I am less than 2 miles from their office) and that she is going to void my order. Manager has nothing else to add...no one seems to care they delivered to me yesterday! So annoying. They directed me to another store who also said they can't deliver to me. Such a waste of time- and yay now I get to eat lunch at the CO Springs airport. Super neat. read more

Just over a month ago my wife and I were on our way to the hospital to get induced with our first child. Needless to say we had been running around all day getting things ready and had not eaten dinner yet. We quickly stopped in the drive thru to pick up meals. Once at the hospital we got settled in and they were about to get started with the drugs to get the birthing process started. So we decided we should eat our dinners before things progressed. Wife was super happy, but I was a bit sad. They had forgot to put my sandwich in the bag. I called Jimmy Johns to get my money refunded and explain why I couldn't just come back to get my sandwich. The manger was very nice and apologized for the mistake. He had one of his delivery guys go across town to deliver my sandwich to me in the hospital. He also included a couple of free sandwich coupons and wrote congratulations on them. It was a very nice thought even though. It is very rare to find this kind of customer service anymore. Thank you for taking care of us and providing a great memory to share about the birth of our child with friends and family. read more

I love Jimmy John's and this location with a drive-thru is more than convenient and a great way to get my JJ's fix. I've gone to most of the other locations throughout The Springs, but this location might be the most "Freaky Fast". Pretty much by the time I finished paying they were handing my Italian Nightclub sandwich to me. And I was the only one in the drive-thru... Now that's fast! read more

Jimmy John's - jimmy john's restaurant at night - Sandwiches Near Me - Colorado Springs, Colorado

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Not the fastest Jimmy John's but very friendly. It took a few minutes to order and then 5 or 10 minutes at the window. Mistakes can be made. Come to find out that the car in front of us received the wrong order and they tried to give me theirs. Fortunately, while waiting I watch the individual in front of me checking his order and pulling around to the front of the building. The drive through then tried to give me his order. It took a few moments but my order was resolved. Mistakes happen. Friendly service and the chain should be proud of their workers with dealing with customers who receive the wrong order. read more

We ordered for a staff meeting consisting of 11 orders. Not a single sandwich was labeled, making it impossible to determine each order. Quite a disappointment they could not take an extra minute to label them. This is especially concerning with Covid, no one wants to go through everyone's food to ensure they get what they ordered. I called the manager and she was to say the very least - not overly concerned or sympathetic. We will not order from this locations, I would rather drive to another one that is outside our delivery area. read more

The staff and service were FANTASTIC! They were very friendly, packed our order neatly in a box and made us feel safe and comfortable with ordering food during this pandemic. 10/10 recommend this location if you are looking for great customer service and food! read more

Jimmy John's - a box of food and a pair of shoes - Sandwiches Near Me - Colorado Springs, Colorado

Decent food, great customer service, and a great view from the drive thru. If you want to earn a 5th star, allow pickles on the sandwiches without having to charge me for a pickle spear. read more

My go to JJs sandwich is the club Lulu (#16), which is basically just a BLT, and I add some extra veggies. The service really is freaky fast, by the time that I pull up to the window to pick up my order, it's already ready. We also often get the "day old" bread to use for making sandwiches at home, it's a great deal, especially since the bread is usually only a few hours old - not actually a day old. My only gripes are the price, they're a bit more expensive than my other go-to fast food places that include a side and a drink, and they charge for a cup of water which I didn't realize til after I placed my order. I don't mind paying for it, but it just would've been nice to know ahead of time since it caught me off guard. read more

Sitting here right now. Sandwiches are good. Same as any Jimmy Johns. However. Staff is super awkward like they hate each other. The only one who offered any kind of smile is the tall kid with short hair. When we walked in I noticed Linkin Park playing on the radio. I am a fan of LP. The music changed to thrash metal screaming and the volume was way too high. I asked for them change the music as I don't want to listen to that while I have lunch with my 11yo. They just look at me with blank stares. Super uncomfortable. They turned it down. I went back up to order another another sandwich to go and there is the screaming rock music blaring again but this time the word fu****g is heard. I told them them please again just turn it down. I was nice, told them with a concussion I have suffered from is making my head weird out with their music choice. One, the music is not appropriate in an establishment like that and two, people who are employed by this establishment should get trained on customer service and making people who are there feel welcome. Super awkward experience. read more

I love this Jimmy Johns! The staff are super friendly and the place just always feels welcoming! I drive 10 miles out of my way when I am in town just to get my Jimmy Johns fix from these guys! Keep up the great work! read more

Based on my only experience with this chain, I'm happy with my sandwich. I got a Slim #4 (turkey) on wheat bread with bacon and provolone. I would get this sandwich again. read more

Jimmy John's - Slim Turkey Bacon Provolone - Sandwiches Near Me - Colorado Springs, Colorado

Apparently every Jimmy John's in Colorado Springs closes an hour early than posted. I pulled through the drive through for my girlfriend at 9 pm because I thought they closed at 10. Especially since I could see an employee with a head set on inside. I waited and waited and no response. He literally looked at me through the window and didn't take my order. Whatever I guess. read more

Favorite spot to get a sandwich come here all the time. But today I saw a cockroach scurrying across the tiles. It was so large that I could hear it walking around before I even saw it. Bigger than the ones in Arkansas I was quite surprised. No wonder I've been feeling sick lately. read more

It's end of the month, so I needed a quick option for lunch. The bread was so hard, it was basically inedible. The first bite just shredded the top of my mouth. Now I'm out $10, and still hungry. read more

It's hard to have a lot to say about a Jimmy Johns. They're all the same and I mean that in the best possible way. You order and before you have time to put your debit card back into your wallet, your sandwich is prepped, wrapped and waiting for you. Sandwiches are reliably good and this location is especially great because it it a drive thru. I wish the worker manning the drive thru window didn't have old mustard stains all over her apron. Things like that always make me wonder how clean the kitchen is, though I know the purpose of an apron is to protect you from things like mustard. Conflicted on that. But I digress. This is as good as any other Jimmy John's in town. read more

We like Jimmy John's because you can tell the company trains their staff to be courteous to customers, calling them 'Sir an Ma'am'. You don't get that much anymore with a lot of places calling customers 'Dude and guys'....not good in my mind! Fast service, good food and respectful servers make it a hit!! Thanks! read more

This was a very unpleasant experience. The drive thru clerk was AWFUL! She rushed us, did not greet us and held our sub out the window until we grabbed it! This is not what I expect from Jimmy Johns. My sandwich was quick so I guess that's somewhat the saving grace. read more

Had lunch here today inside. Didn't see any sweet iced tea. The beach sandwich on wheat was a lot of cheese and a little turkey. It's a good place to go if you're in the mood for a basic sandwich. Their white bread is good. Watch the mayo, they load it on. I think my favorite sandwich is the one with just ham n cheese when I'm in the mood for that. Oh and their chips are good. read more

I am very dissapointed that your store would not deliver to an address that is close to your store. You deliver to our home and we were at a friends house that is 8 minutes away and we were having a ministry meeting and thought your sandwhiches would be GREAT, but we were told we were in a dead zone. So instead of spending $50 with you we spent it with Joey's Pizza who delivered to us. We are very dissapointed and wil find another store that does sandwhiches and appreciates our buiseness Richard Sala read more

Quick. Easy. Employees are always friendly and full of smiles! Always recieve your meal in a flash!

Been here several times when in the area. They are always friendly and fast service that jimmy johns is known for. Love the fact that they have the drive thru! read more

More expensive then subway subs and a little shorter but comes off healthier then subway. I really enjoy it. This location features a drive thru which is pretty awesome. Overall its pretty standard subs. read more

Every surface was dirty the employees have been harassing me since I left a review. Avoid this place like the plague the scary employee should be enough to turn you away read more

Jimmy's is my go to sandwich place when traveling. Beats the fast food burger places any day. Food was consistent as usual. Will keep coming back. Only strange complaint was the parking. Spaces where straight pull in, instead of diagonal. Well, I pulled my truck in diagonal to make it easy. read more

Be very careful at this Jimmy Johns location when it comes to your credit/debit card information. An employee tried to charge their gas fill-up 3x on my debit card which I had used to pay for a delivery to my work location about 2 weeks ago. Fortunately, my bank noticed right away, froze my account and reissued me a new card. FYI--Almost a year ago, this franchise charged my debit card twice for an order that they failed to deliver. This was after the manager cancelled my order when the driver was over 45 minutes late. Obviously, the employees at this location have integrity issues. read more

2.2 miles from my place and they don't deliver to my place. "Bummer we don't deliver there, YET" it's been over a year and there are twin locations both 2 miles on either side of me and neither one delivers. Thanks jimmy johns, I'll go to subway. So much for super fast delivery, you lost a customer read more

When they say they take their delivery serious they mean it! We are in the store eating and I couldn't count the drivers running to and fro, and I mean Running, they were hauling butt! It was cool to see so many young people so serious about their job, way to go, you will go many great places with that kind of awesome attitude! Not to mention the food was fresh and light and altogether great! These Okies enjoyed it, thanks! read more

Our sports team used Jimmy John's for a large delivery order. They really came through for us. Emily was professional and patient working with us through the ordering process and the delivery person went above and beyond to make sure everything went smoothly. read more

Gave it three tries. Jimmy Johns is TERRIBLE. Their bread is hard (consistently), they are not fast (in spite of their claims), and they CAN NOT decide which store delivers to Woodmen and Rangewood (in spite of having gone through this on multiple occasions and in spite of me having saved the store number in my phone). Oh, and even though they have sprouts on their menu they don't actually offer them (at all, ever) because 'corporate says their too expensive'. Save your money. read more