One girl was upset because I left some peanut shells on the table. I did not find any garbage bin nearby so left them there hoping some employee would pick them up. On our way out my grandson heard an unpleasant remark made by one of the girls. I 'm 83 years old hard of hearing and was told only about the unnecessary remark by one of the employees when we got home. i'm sorry for I have done but certainly did not deserve an unkind remark! Mr. 5 guys manager take note! This incident happened on May 29th, Friday around9-9:30 pm. read more

Their fries and burgers tend to get cold much quicker compared to other locations. One time recently they got my order wrong and gave me regular fries instead of Cajun fries. But typically no issues with orders. It's just the warmth of the food that is lacking. The store inside is nice and clean. read more

A friend convinced me to give it a try and it was a total disappointment. My burger was cold and it wasn't "the best in town". The fries were great but the burger was not. Expensive, cold burger. read more

I can't write a Five Guys review without giving it five stars! What a tremendous fast food establishment. I can't get over the fatty flavor goodness pumped into every single burger there. It's like I died and escaped hell every time I took a bite. The service here is quite a treat as the young feller at the counter was friendly. I can't recall his name, but who cares, they're all solid. The prices made my legs quiver with fear, but that's what happens when you devote your soul to the cheapskate lifestyle. The floors there are trashed with peanuts, but that makes it fun as I can just lay on the floor and eat them like a chicken. If I was a rooster, it would be Five in the Morning Guys. read more

The food was great, the price was to high , I enjoyed the meal But I don't think it was worth the price.

15 min wait for fries - cause they forgot order . - burger left on counter to get cold while waiting. And frustrating part is only 2 other customers in store- grill was empty. So they weren't busy - it was only after I asked why my burgers weren't ready Since grill was empty. Did they realize they forgot. - so tried to offer 10 dollar off. So next time my two burgers would only be 20 bucks Ya. Can you say overrated read more

One of the best fast food burgers around. Fries are delicious as well, just overpriced for a fast food joint. If you don't mind droppin $15 on lunch then you're all set!!! read more

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Burgers are decent. Fries are normally blah. Need to request "well done" on the fries. Shakes are ok. Be careful if you place an order online...they don't match the order with the person. They gave my order to the wrong person. When I brought it to their attention, that patron was long gone. I hope they like jalapeños on their burgers. Attention to detail needs to be ingrained in their workers. Spent an extra 25 minutes waiting for my food to be recooked. read more

I don't know why it took me four years to try them. Anyways late is better than never. Their cajun flavored fries are the best I had so far. And their vegetable sandwich was equally good. The complimentary peanuts until we wait for the order is inviting. Go, have their fries and you won't be disappointed. I hope they add veggie patty in a burger as well. read more

Gourmet fast food as I like to call it. Five Guys has one of my favorite burgers and I am so I found one in my hometown on my visit. Service at this location is excellent and everyone was friendly. For a juicy and tasty burger topped your way you must try Five Guys! read more

Paid 51 dollars for 4 people and the food isn't really that good. The Hot Dogge shop in Chippewa and Cranberry is a lot better then this. Don't really recommend this unless you have the money and want to eat crap. I recommend y'all go somewhere else read more

Great place for a Burger, everyone is always friendly. Restaurant is very clean. Food is excellent!

Highly disappointed wouldn't recommend this location at all. I guess being from the South I got really spoiled. I ordered a regular fries and it was more like a tiny. I been to plenty of Five Guy down South and trust me this one doesn't measure up to any of them for the price you pay not worth it at all. I guess this is how y'all do business up North horrible to say the least. And I don't mind paying but at least give me my money worth. Again not like the good ole South you would think all Five Guys would be the same. Never again would I go here!!! read more

Heard some good things through friends. We had a good burger place in Hermitage awhile back called burgerz and dogs. This place is even better. Always consistent quality. Not the cheapest option but you get what you pay for and more. Just the best burger place in Hermitage pa without question. read more

Service was friendly and quick but I was really happy to see the glove change everytime immediately after handling the uncooked patties. Everything appeared to be clean and the staff was attentive. read more

All in all, the food is good, but they are incredibly slow and (as all 5Guys are) overpriced. The interesting thing that I've found about this location in particular is that they are always trying to talk people out of ordering large fries. I'm not sure why that is, but if we say we want a large order of fries, why would you down sell? I wonder if this is a directive from Management or a company-wide thing. A large order of fries does not feed 2 - 4 people like they keep wanting to insist. Yes, it's a lot of fries, but at $6.99 - it should be. To give one an idea on price, recently we ordered one cheeseburger, two little cheeseburgers, two large fries, one small fries and a shake and it came to $45. I feel like if they made their pricing a little more reasonable that they would do a much more robust business. This location is VERY slow too. Always a substantial wait. I realize everything is made to order, but still. They take longer than Red Lobster. read more