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    Five Guys

    3.8 (77 reviews)
    Closed 10:00 am - 10:00 pm

    Order Five Guys Takeout or Delivery

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    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    The real message from my dasher who clearly could not type in English.

    Worst five guys experience I've ever had, and I will never order from them again. I actually placed an order through DoorDash. They received a scam call saying that someone had used their credit card. I called the restaurant and explained that I paid via PayPal and didn't even use a credit card. The manager yelled at me and then hung up. I went to the restaurant because I wanted the food, and they wouldn't give it to my dasher. When I entered the restaurant I was already on the phone with their corporate office and made sure to get the name of the person who had yelled and hung up on me. After finishing my report, I paid for the food a second time and the manager yelled at me again and insinuated that I was a thief. He had the nerve to say "you're stealing some old lady's credit card and they are going to see you because it's all on camera" and then pointed at the camera. I couldn't believe it. I have never stolen anything in my life and the first thing I choose to steal definitely would not be a burger. I later contacted their store owner who claimed this was not a fireable offense and offered to send me coupons. COUPONS as compensation for being yelled at and defamed! Unacceptable behavior by the manager and owner. On top of that I discovered the information about the scammer because 1.) they mentioned a payment method that I did not even own 2.) they text me after asking for an additional tip when my dasher clearly spoke Chinese and 3.) DoorDash confirmed that my account was not compromised and that the order had been cancelled by the merchant. I explained to the owner that I used to work for DoorDash and I know how the system works. The dasher does not have access to my payment method or phone number so they wouldn't have been able to text me outside of the app. If the scammer had accessed my account they would have known the correct payment method. The only account that has that information is the merchant account, so I was literally accused of being a thief because they were the victim of a security breach. The manager deserves to be fired and no one should order DoorDash from here because their system is compromised.

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    Cindy L.

    I'm not the biggest fan of burgers but I have now eaten at Five Guys more times than I can count! Even though I order the smallest burger and the smallest fry, I still cannot finish a meal there - so you definitely get your money's worth! The cashiers are always greeting you with a smile and very accommodating while you list every little thing you would like on your burger! Also, you have just got to try a chocolate malt with *bacon*! I kid you not as it's listed as an extra ingredient. What's interesting about that is the fact that I am not a big fan of bacon, at all. So I was genuinely surprised at the taste of that combo! I love this place!

    Cheeseburger
    Esmee J.

    Burgers are always good. They used to always mess up my order but during my recent visits, they've been pretty good. Their regular fries are enough for two people.

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    8 years ago

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    9 years ago

    I know I here that the burgers are so awesome. I do not agree. They are poorly made, too greasy, not made to order as asked, fries are good

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    13 years ago

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    8 years ago

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    15 years ago

    Burger was average at best. Fries were greasy and spongy. I'm not sure what all the hype is about.

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    12 years ago

    Business owner information

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    Five G.

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    16 years ago

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    11 years ago

    Went with w couple friends. My burger was pretty dry. Driest burger I've ever had at a five guys. I was surprised.

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    14 years ago

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    13 years ago

    Just as good as any other Five Guys you'll visit around the country. In a town full of chain restaurants, this one is a cut above.

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    11 years ago

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    8 years ago

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    9 years ago

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    15 years ago

    Friendly and quick service. Tasty food. HUGE quantity of fries. Plus free wifi and peanuts too.

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    12 years ago

    Great food and a fun atmosphere and staff. Best burger in Pensacola. Free peanuts too! Very consistent also unlike most others.

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    15 years ago

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    Page 2 of 2

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    Super Chix

    Super Chix

    4.0(55 reviews)
    0.4 mi

    So it's nice to see another style of chicken sandwich AND custard option in P'cola. I cook more…read morethan I'd like here because it's not as exciting or as culinary inept cities I frequent in the world. I'm here for another month so after trying Super Chix I think I'll come back again. I tried the Nashville hot chicken sandwich and although it's not Prince's or Hattie B's (Nashville hot chicken institutions) it's a tasty enough sandwich! On your first visit you get a choice of free custard. My fave custard is Rita's so that's how i measure...the custard tastes more like ice cream. Definitely missing that mouthfeel i crave in custard. The chocolate is better than the vanilla in most custard places outside of Rita's and it's the same at Super Chix. Got a mintOreo fusion instead of a drink and it did remind me of McFlurry from way back. Cajun fries reminds me of the ones from Steak 'n Shake. I got it to go. It was slow coming out but the food was hot and fresh. There's also an impressive sauce station. Sauces were all pretty good. I'll update stars if necessary the next time as I'll try something different.

    First time trying this place and I wasn't disappointed…read more Got the buffalo sandwich and fries with cajun on the side. Everything was fresh and delicious. The wait time for the food was reasonable since it's made to order. The inside had plenty of seating and was clean. I would come back.

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    Super Chix - Salad w chicken

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    Salad w chicken

    Steak ’n Shake - ORIGINAL Double Steakburger with cheese

    Steak ’n Shake

    2.9(150 reviews)
    0.3 mi
    $

    This was our first visit to the Pensacola Steak 'n Shake after years of skipping the chain due to…read morepoor service at another location. We'd been wanting to give it another shot after hearing about their commitment to healthier cooking options, and I was especially excited to try the beef tallow fried French fries. The America 250 campaign caught our eye, so we stopped in for dinner--and wow, what a turnaround! The double cheeseburger was fantastic--a perfectly cooked smash burger with great flavor and that ideal crispy edge. But the fries? They were incredible. Hands down the best French fries I've ever eaten, and definitely the best fast-food style I've ever had. Crispy, perfectly seasoned, and that beef tallow makes all the difference. We finished it off with a perfect milkshake--creamy, thick, and exactly what you want. We've already gone back twice since that first visit. This location has earned a permanent spot in our rotation. Highly recommend! MAHA!

    My family recently visited Steak n' Shake. Everything was great. Our server, Rachel, took good…read morecare of us. We ordered a variety of burgers, grilled cheese, and I tried the steak frank with chili and cheese. The fries here are absolutely fantastic! Frying them the old fashioned way in beef tallow is just awesome. I just had a soda, but the rest of the family had shakes, which are reportedly very tasty. The place is kind of a throwback to the 50's or 60's, except that it has all the modern electronic mechanisms in place to keep up with technology. The vibe however is a fun retro feel. We love it. We'll surely be back!

    Photos
    Steak ’n Shake - My first visit here. My husband's as well. Although he ate at one in TX

    My first visit here. My husband's as well. Although he ate at one in TX

    Steak ’n Shake - Kit-Kat Shake

    Kit-Kat Shake

    Steak ’n Shake - Inside

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    Inside

    Five Guys - hotdog - Updated September 2026

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