They use all fresh ingredients just as if you were to make it at home. If you have yet to try Five Guys and aren't a picky eater at all, you HAVE TO try the regular or little bacon cheeseburger with lettuce, tomato, pickles, mayo, mustard and ketchup on it. TO DIE FOR. So many flavors mixing together and it just works so well. Their shakes are super creamy and smooth too. Fries are always super hot, crispy, and fresh. This particular location is pretty clean and COULD be cleaner but you shouldn't have a problem finding a spot to eat in unless it's lunch or dinner rush. You can stand right at the counter and watch them grill your burger and put it all together which I think is pretty cool since there's not a lot of places that let you do that. Price wise, they are a bit more expensive than McDonald's or Burger King burger BUT so worth it because of their freshness. read more

Five Guys - Little Bacon Cheeseburger - Fast Food Near Me - Westfield, Massachusetts

Been there few days ago in the middle of the day. Tasty burgers. Friendly staff. The interior is nice and clean. read more

Always great food here and the staff is wonderful. Best burger place in town and fantastic French fries. Plenty of parking and the place is kept clean. Easy in and easy out. read more

Five Guys - Yum - Fast Food Near Me - Westfield, Massachusetts

My friend and I received burgers that were not properly cooked on Feb 4th. This caused us to be sick for the rest of the day. Also the bag they sent us out with was dripping with grease. I've been to other 5 guys and it wasn't this bad. read more

There's not much I can say that has not been said already. Five Guys is always a safe bet for a tasty lunch. Been to this location numerous times and never left disappointed. I order and pay via their app before arriving so I don't even have to wait, even if dining in instead of taking the food to go. They've never botched any of my internet orders. Shine on you Willy Wonkas of Burgercraft. read more

5 Stars just for opening up a location around here. GIANT SACK OF FRIES! read more

Five Guys - Fast Food Near Me - Westfield, Massachusetts

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I can't speak for the burgers because I don't eat red meat but the grilled cheese is good, but very greasy. My main purpose in coming here was for the fries and they were extremely delicious and plentiful. Seriously, even 2 people could probably split a standard size fry because they fill your cup and then shovel a bunch more in. As others have said, more expensive than typical fast food but also better. This location is in a shopping plaza so parking isn't an issue. Service is a reasonably speedy. No drive through service. Also, be aware that their veggie burger isn't a veggie burger in the traditional sense, just a bunch of veggies on a bun. read more

Don't let the signs about Curbside service fool you. The app that lets them know you're there is useless. Couldn't get through over the phone either. Your order will just sit there getting cold. Maybe they'll get their act together after this crisis is over... read more

Waited 25 mins for fries and a drink very disappointing and the fries were heavily over salted.

Don't order if you value your time. Called ahead more than 30 minutes and they still didn't even start the food until I got there. It doesn't matter if it's laziness or store policy this is horrible customer service! 1 star for horrible take out service! read more

Went there with my wife and daughter for the first time yesterday. I was really disappointed. It wasn't that busy and it took 20 minutes for out meal to be ready. We all ordered a bacon cheese burger with fries and large soda. Not impressed! First off couldn't find much bacon on it and what we found was on the bottom of burger. The 2 tiny burgers were over cooked. Our toppings and condiments were different but I wasn't impressed. Fries weren't too bad but a little soggy and greasy. Sodas were ok but way over priced $2.69. The whole bill cost was $50. Too expensive for the good they offer. Disappointed read more

Great food! It's nice that they de-cluttered the chairs and tables so that you don't feel barricaded in anymore.

Love this place. Amazing food. Go here regularly. Highly recommend eating here if youre in Westfield

Well from the reviews its been a while since anyone has wrote a review here...I can see why...Westfield Five Guys has really gone down hill. quickly...the hype is over. Well anyways the food is good I got a burger it was OK a little dry and overcooked for me personally, and the fries were soggy. like I said the food is just that good...there are much better places to spend over $13. on a burger, fries, and a drink. read more

Let me preface this by saying I've never been to five guys ever. My husband have been begging me to go for years and I've been putting him off because to me this is just another fast food joint. Well turns out I'm wrong. Just don't tell him that :) swing by for dinner after running errands one night and he had a Bacon burger and I had a cheeseburger. Both with lettuce wraps (paleo blah). My favorite part of ordering was getting to choose from all of the toppings! The counter person was very patient as I made my decisions. I was so excited when my burger came out with fresh jalapeños and not the pickled ones! While lettuce wraps always make for a more difficult eating experience, I was glad to use the foil supporting the burger as a catchall for any of the juice coming out. Burger itself was excellent. I didn't know what to expect and I definitely didn't expect two patties but glad to have them both! Service was quick and the burgers were hot. This is not your typical fast food joint. One day when I can have potatoes again LOL I'll gladly try their fries and see if all the rage is warranted. Until then I'll gladly make this my new favorite burger joint. read more

Burgers were way under cooked not sure if we will be going back. Food was good but I am not going to chance eating raw hamburgers.

Great burgers and great fries. In fact, probably best in Westfield. Unfortunately some of the workers were either having a bad day or were too lazy and to put down another basket of fries, and upon ordering a Large fries was given a pathetic barely full cup. This is highly unusual as every other time I get fries here I get an overflowing cup with plenty more in the bag dumped on top. Other than this, experience every other visit has been great. read more

Just what you would expect! 5 stars!! The burgers and shakes are delicious!! Always one of my favorite places to eat

Best burger that I have ever had! Its a little more expensive than fast food, and takes a little longer than fast food but it is Much Better. The fries orders are huge, they fill the cup with fries, put it into the bag, and then shovel in more fries. If you like spicy fries I recommend the Cajun fries. The staff is always friendly and there is free peanuts to munch on while you wait. I don't always eat fast food, but when I do, I look for a Five Guys. read more

more expensive than mcdonalds, more better than mcdonalds! fries are to die for, and the burgers are moist and delicious. if you like in and out burger or checkers, this is definitely your place in our area. read more

It's 5 guys. If you don't know what that means you should find out. . Their burgers are excellent, fries crispy and hot, and portions are massive. Their new shakes are delicious. I think the hot dogs are grilled and fried. They are awesome! read more

I really do not understand why people eat here. The food is overpriced, plain and the place has zero atmosphere. It is loud when people are here, or echoey otherwise, with uncomfortable chairs and frequently dirty floor. Just one big room with bright fluorescent lights. And did I mention overpriced? Definitely... I'd much rather eat at the Friendly's in the next parking lot over and get better burgers and healthy sides for a better price in a better atmosphere. read more

Staff is rude, girls will intently hit on your man in your presence disrespectfully. The fries taste like they were not washed before being made. The burger bun was damp, the tomatoes old and lettuce wilted. The meat was greasy and way too much cheese on it. After eating one I felt like throwing up. Kept burping this awful taste and ruined my favorite pants from the grease that had dripped through the burger wrapper and foil and paper bag to go. I hate how unprofessional this place is. The sitting area is filthy and cold. Beverage fountains dirty, understocked and soda flat. I will never eat here again this happened the only 3xs I ate here so it was not just a bad day for the staff. They obviously do not care. The bathroom smelled like pure ammonia from the pee that was on floor. There was dirty liners and pads stuck to wall and the seat had shut on it. I walked right out! This is the same bathroom the employees use whom did not rewash hands after touching that dirty handle to then return to cook customer food. My significant other and I got really sick from this place and I am not afraid to speak the truth. The board of health should shut this place down!Absolutely disgusting. read more