Great subs and they are fresh the staff there are always nice and attentive. If you need a quick…read moremeal this is the place to get it

Awful experience staff were rude and there was hair in my food don't go here no matter what worst…read morerestaurant ever.

Don't even bother applying here or the one opening in West Springfield. The recruiter was…read moreincredibly rude, mind you, it was an interview over the phone and he was rushing through the questions and of course hit me with the classing line "I'll be interviewing other candidates" like okay thanks for wasting my time.

Sorry forgot picks but every time we eat there it's super good food!…read moreService is kind professional with a smile! Ambience busy as always at the Chicopee location.

Overall the restrooms weren't dirty but one of the stalls didn't have toilet paper and the paper…read moretowels were overflowing from the garbage can BUT that can easily be due to short staff so I'm not upset about it. The customer service received was on point and that's what's most important!

went through 3 times consecutively at 333 am and still didn't take our order even tho they open…read more24/7 fml don't go at 3am they will deny you. 3am mcdonald's challenge eat challenge gone wrong. "face palm"

Great ppl. New workers with better service. Check it out now…read moreWarm, and comfortable. Clean area.

Pricing and understanding the menu and the people is key. If you're 60 +, bk is tuning us out I'm…read moresorry to stay on this but I think it's worth it. In all honesty and fairness. I love BK. Or I used to. I have always split my time. Now however, mcds is the best. 2 sgmcmuffins w/egg and the best coffee ever,, $7... and no app!!! I walk in, order and I'm out. I can't get a discount whopper without a freaking app!!! Am I wrong?!

Excellent service from this youngster in the window, the kitchen screwed up my order, and he was…read morequick to jump into action and right the ship. Saving my dining experience. Also new interior looks great fellas.

Showing items on there app and let's you order then when you go through the drive through they tell…read moreyou they are sold out. And the pricing is more at the store than shows online. Then they don't give you everything on your order.

I waited two hours for my food. The line was apparently super long because for some reason they are…read moreonly allowed to hand out two orders per driver. The store ended up closing and I never got my food.

I'm writing this while I'm still in the drive thru line because I'm so aggravated I don't know what…read moreelse to do right now. I placed a mobile order and the inside was closing soon so I decided to set the pickup to the drive thru. Keep in mind there's only like 4-5 cars in the drive thru and the inside is just about empty. I've been waiting in the drive thru line now for like 40 minutes. If I wasn't so hungry and hadn't already paid I would've left a while ago. Thank you for making me wait so long for what is undoubtedly going to be an extremely mid 4-fo-4.

I stopped in at the KFC in Northampton to pick up a family meal to go…read more I was hoping to place an order on the KFC app to pick up but that location is not available on the app. There was a KFC deal, 25% off an 8 piece family meal. They didn't accept it, and did not have enough extra crispy chicken to complete an 8 piece bucket (but substituted original). I'll probably pass on this spot in the future.

I ordered a 4 pc tender meal which was cold and chewy. The fries were soaked in oil and tasted…read morenasty. I was the only customer there. They could have done better.

I've eaten here before, but this time when I came they were out of meat. No steak, no chicken…read morenothing. Literally nothing. While I was waiting in line, a woman walked slowly over to the grill and opened the plastic bags with the uncooked chicken. She started cooking it. Meanwhile, all the other containers with the cooked meat were empty. Usually someone comes over and re-stocks. Nope. The meat had to be cooked still. This was at 12:35 PM. Lunch rush. I wanted steak for my burrito, but no. The steak also needed to be cooked. There is clearly not a manager on staff who is managing everything. All of the containers for the food and the Salsa and all of the different things they put on the burrito burritos looked like they hadn't been washed in at least a week. The place was filthy. I just walked out --didn't bother.

My curiosity about the Carne Asada promotion was a serious mistake. What I received was an insult…read moreto the name. The steak was cold, tough, and had a stringy, fibrous texture that was deeply unappetizing. To make matters worse, they didn't even have enough to fill my order, forcing me to settle for a half-chicken, half-"asada" salad. I genuinely don't know how the corporate office can label this product "Carne Asada" with a straight face; it's false advertising. The only saving grace was the staff, who were courteous and helpful despite the circumstances. The ambience was standard for fast food. But a pleasant staff can't save a fundamentally failed product. One star is more than this experience deserved. Hey Mr. CEO....Maybe take a PAY CUT....AND DO BETTER!!!

Do NOT order from here. Wait and service is awful. Staff is rude and incompetent. Waiting 40 min in…read morethe drive through!!! They have no clue what they are doing. It's fast food so hard to screw up but they have mastered screwing everything up. Just go to Burger King next door they are awesome!

Very quick service, and I understand why now. My food was made lazily and carelessly. Won't be…read moreordering from this location again. They made my steak bagel with a burger patty and burnt my bagel. If I could give negative stars, I would.

Take the jaunt to Florence and dine in here. Wish we'd caught their names but the two front of the…read morehouse lovelies were reason enough to return, even if the food wasn't PHENOMENAL, which it iiiiiiis. Still rubbing my full, full belly that is full of rice, beans, vegan chorizo & accouterments, I urge you to stop in here. If you're veggie or vegan or even veggie curious, they will treat you RIGHT! After 10 years as a vegetarian in Texas, coming home couldn't have been sweeter. Plenty to love for the meat eaters too, I digress! The food is well seasoned, with great contrast of textures and flavors. Love yourself, eat here. And don't forget a horchata for the road. Sabroso, gracias!

There was plenty of seating for a Friday night. The menu was complicated so you would have to know…read morewhat you wanted beforehand. They use counter service where they bring the food out to you and you buss your own table. They have outdoor seating and water on hand. There was a limited selection of beers and some margaritas. The atmosphere is come as you are.