ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!! Came home from work…read morewith my wife upset that I had forgot our anniversary. Come to find out, their systems were down all day was their excuse. I asked them what kind of compensation would be feasible since I am now in the doghouse, Amy tried, but when she transferred to Kimberly, she was extremely rude. She said we can deliver to your house or refund you. I said why would I want them delivered at the end of day when the magic is already gone. I was expecting at least a discount if I was to have them delivered still. She said no, those are your two choices. Then she told me they double charged me! Wow! First and LAST time I ever use their service. BEWARE FOLKS!!!

We were in need of colorful, silk boutonnières and mother's corsages for our daughters upcoming…read morewedding in six weeks. Skyway Creations came to our rescue. I was amazed with their knowledge and kindness. Lori was able to take my vision and create what we needed. I am so pleased with all eight of them. I would highly recommend this business. With both our names being "Lori" we were meant to work together on these beautiful flower designs. Thank you so much!

Simply the best! Dawn pours her heart and soul into not just her product but her BRIDES and their…read morefamilies to make this one of the greatest parts about getting married! She is super flexible with scheduling, transparent pricing, and a great value. I cannot recommend her enough! She is such a kind human and will do anything to ensure you are COMPLETELY satisfied with the flowers you choose. She is so patient walking through the options to choose and my FAVORITE part is she helps you build your OWN BOUQUET! What an amazing lifetime memory!

It's hard to add to all the glowing reviews with new info. I found Dawn on Yelp a few years ago…read morewhen sending flowers to my sister in Col Springs, and have used her several times since. Customer service is extraordinary, frankly unheard of in this day and age. It feels like talking to an old friend on the phone! The arrangements are always top notch and she ensures flawless delivery. This woman and her establishment are absolutely the best!

I got my wedding flowers done here and I would highly recommend! My colors were a little unusual so…read moreshe didn't really have them in stock. I did kind of have to just trust the process but I received them day-of and they were perfect and lasted all day. She stayed in contact and answered any questions I had as well :)

My absolute favorite florist in Colorado Springs is Enchanted Florist,II. The blooms are always…read morebeautiful, fragrant, and fresh. Every time I get a bouquet, they last for 2+ weeks and bring me so much joy. I love that they will make a custom arrangement based on my favorite flowers. The employees are so kind and it is clear they make the arrangements with consideration and care. They also have a lot of special little extras that make it easy to put together a gift.

I received flowers a week ago today. The bouquet of lilies started out with many many tulip buds…read moreand within a week's time all the buds have blossomed. The fragrance is amazing. It's been a week and they are still absolutely stunning

I mean, if your niece is starting kindergarten she definitely deserves some flowers, right?? Yes!!…read more I'm in California and my niece is in beautiful Colorado Springs, so I took a look at trusty Yelp to find a florist with nice reviews and online order capabilities. Tada! My Floral Shop. Glad I stumbled on them! Unfortunately, I had a really hard time with their website and was unable to actually place an online order, but I called the shop and the gentleman who answered the phone was very friendly, helpful, and kind. I was able to order exactly what I wanted, complete with a purple butterfly stuck in the arrangement and a grey kitty by it's side. I ordered at 11:30 and they were delivered before 5:00 that night, perfect! The look on my niece's face made it all worth it! She loved her first day of school and the flowers were a very nice cherry on top. Her mom said they were really fresh and a perfect ending to her perfect day. I will definitely order from My Floral Shop again! I always have reasons to order arrangements in The Springs... plus her little sister will be starting kindergarten soon too! Reasonably priced and so happy they were able to deliver same day and at a decent hour! The arrangement was even nicer looking than the picture on the website too! I've never had that great of an experience with large national companies. Local is always the way to go... if you are looking for a friendly, reasonable and fresh florist, here's the spot!! Thank you!!!!

I have ordered flowers from this business multiple times and have been happy every time. They are…read morefriendly, accommodating and the arrangements have always been beautiful. Tanya, the owner, is incredible! She genuinely cares about her customers. She went above and beyond with my order today to make it happen and I truly appreciate her kindness and service.

The flowers arrived quickly, and the were beautiful and lasted a long time. Also, I received a call…read moreright away to let me know a flower would be substituted with a different flower--so nice, and very helpful! If ordering flowers in Colorado Springs, I would definitely recommend.

I have previously ordered flowers from Twigs and Posies for multiple events for both business and…read morepersonal. However, after receiving this recent Mother's Day bouquet I was extremely disappointed. The flowers did not even last a full week. I have spoken very highly of Twigs and Posies in the past but unfortunately am unable to continue to endorse them as my favorite flower company in the Springs. I am sorry to see the quality of this company diminish and hope you will accept this review as an opportunity to improve in the future.

I wanted to buy some lovely flowers for a beautiful woman on short notice late on a Friday. I found…read moreTwigs and Posies on Yelp and swung by. It seems that much of the work they do is for weddings and other formal occasions. When I walked in they were busy creating a beautiful and unique arrangement for a wedding. Despite my interrupting of this process, and doing so shortly before they close, they immediately went into action creating a beautiful and unique arrangment for me, taking into account my price window and color preferences. Just a great experience with two wonderful and accommodating women. The flowers went over wonderfully, btw. Thank you ladies.

Easy online ordering and the flowers were delivered on time and looked as beautiful as the pictures…read moreon the website. Definitely recommend!

Gabrielle was FANTASTIC!! AWESOME customer service. I would highly recommend them. They were able…read moreto get it delivered tomorrow by 9:00 am. I will be using them again.

ZERO STARS! Do not…read moreget your wedding flowers here. Not only was my bridal bouquet completely different from what I ordered, but I had to find a replacement just TWO HOURS before my wedding. After planning for over a year, this was an incredibly stressful and heartbreaking way to start what should have been one of the happiest days of my life. The problems started long before the wedding. For six months leading up to the event, I repeatedly tried to contact Stephanie and never once received a phone call back. On two separate occasions, employees assured me she would follow up, but she never did. When I finally saw the bouquet, it looked nothing like what I had requested and discussed well in advance. The flowers were wilted, unbloomed, and lacked the style and colors I specifically ordered. Rather than taking responsibility, the solution offered was simply to use different flowers or different colors--even though my preferences had been communicated nearly a year beforehand. I rarely leave negative reviews, but brides deserve to know what they are risking. The lack of communication, attention to detail, and care was unacceptable. Please think twice before trusting this florist with such an important day.

We used them for our wedding and couldn't have asked for a better company! They special ordered our…read moreflowers and they turned out perfect! All the arrangements were absolutely gorgeous! The price was very affordable! Love love love! Highly highly recommend for any type of flower arrangement!