I called and they responded that day to check for the problem. Found that my line from the well…read morewas leaking and explained what needed to be done. Gave me an estimate that was fair and was at my house the following day to fix the issue. Showed up at the time the stated and fixed the leak that was about 6 feet in the ground. There work was excellent and went above what was required to make sure the job was complete. I would refer them to everyone if you have a pump or well issue. Mike J

He came over the same day i called, he was honest and fixed my issue quickly. He was professional…read moreand all around great guy. I highly recommend him for any electrical issues!

Be very careful with this company. They showed up to our home for a small leak caused by some…read morefaulty caulk on a roof penetration from another contractor. Initially they came off as very professional. They tore out our dry wall on our ceiling to address the leak, removed the bat and spray foam insulation down to the sheathing (even cut a wire for our exterior lighting that they needed to hire an electrician to fix.) They found a small amount of moisture but 0 mold. They removed the joist blocking that separates the outside from the inside of the house above the wall and loosely filled it in with a piece of bat insulation. Then they got busy and left it like that for a few weeks. Mind you, this was in the middle of winter. When they returned, they realized they created mold in that spot in our brand new home but did not seem at all perturbed about it. They did remove the mold, and then they made a crude attempt of using canned great stuff spray foam insulation as a replacement for the correct foam insulation that is supposed to be, and was originally, there to eliminate our dew point. We noticed the poorly done job of insulation and they were instructed to chip it all out by their manager. After that, they found out the mold spread further up the bay. This resulted in them needing to tear out more dry wall etc (but did eliminate the mold they caused and dried out the area) and eventually they admitted they were losing money on our job and canceled our contract and left it as is. This was all drawn out for months, during which time they would try pointing the finger elsewhere. Something that should have been a quick fix turned into a total nightmare for us to get figured out. Now we are left with finding new contractors to finish this job.

Update: Owner called and made things right - Original : I am a professional Property Manager and…read morehave dealt with several Restoration companies all over the state. Five Valleys has been the worst experience I have had with a restoration comapny by a mile. At first they were very responsive and helped with the mitigation immediately. The actual people that showed up were great and very helpful and kind. After that it was like pulling teeth to deal with the project manager and office staff. They offered us a discount if we paid in cash vs submitting to insurance, and then would not honor that discount when we went to pay. It took over three weeks for them to respond about the timeline and cost of the restoration, and that's only after I was told "stop calling we will let you know when we have time for you". They are disorganized and unprofessional. I would not recommend using them.

Top notch service by seasoned professionals!! I hope I don't need them again, but if I do I know…read morethe job will be completed efficiently and will be a job well done!

DO NOT EVEN CONSIDER HIRING THESE PEOPLE!! RUN, RUN AWAY!! We had an electrical fire in our…read moreattached garage that charred the drywall. A minuscule amount of soot got into our house. And when I say minimal, I mean less than a little bit of dust. We hired Serv pro (BIG MISTAKE) before we left town for work to start the clean up process. They removed EVERY piece of fabric from my house and sent it away for cleaning (TOTALLY UNNECESSARY!!) all of my belongings were gone for months and brought back in an unorganized, discombobulated mess. They took forever to do everything. My house was totally normal before I left and when I came back it was a disaster and not even close to being clean. They took everything out of the garage (the stuff that actually needed cleaning) and brought most of it back uncleaned piled in garbage bags!! Several of my most expensive items were 'misplaced' and I had to confront them several times to get them back. And here's the worst part- they charged my insurance company over $100,000!!!!!! I told the insurance company we were being ripped off but they told me they have to just go ahead and pay them or Serv pro will put a lien on my house. I've never been so disgusted by a company in my life. Literally one of the biggest scams I've ever encountered. DO NOT LET THEM NEAR YOUR HOME!

We needed a plumber to complete our home remodel project…read more AAA Plumbing responded and did a high quality job for us at a reasonable price. They always showed up on time and I would highly recommend them.

John came over today to replace our water heater. It was such a pleasure to work with a…read moreknowledgeable, efficient, local plumber and their family business! Thank you so much!

I can't say enough good things about the service provided by Air Quality Mechanical. They have…read moreserviced my furnace, installed venting to improve the temperature in my basement and serviced my air conditioner. All the guys (Josh, Brian, Andy and Ryan) are great, in particular Josh and Brian. They are extremely knowledgeable, helpful and considerate. I always learn a lot about my systems when they are here. Highly recommended.

I contacted Air Quality as they were the company that installed our furniture eight years ago. We…read moreare now looking to get central AC installed. I was told they only do estimates between 9 am and 11 am on Tuesdays and Wednesdays. Like most people, my wife and I worked during those times. I asked if they could come out on a Friday afternoon when I could be home. I was told they could only do 9 am on Friday, as a special request. I received quotes from 4 other HVAC companies in Missoula for our project, and none of them had issues meeting us at a time when we could be off of work. Air Quality did a great job with our previous project but apparently no longer wanted our business.

Horrible company. Overcharged for time and material. Was on personal phon the whole time. Broke 3…read moreceiling fan globes. Owner was an ass when he finically called me back only when I refused to pay. No communication. Never showed up on time or at all! I had to get another electrician to finish the job!!!! i will never use or recommend them again!!!

If you use this company, be certain to document the names of the workers, their exact time of…read morearrival and their exact time of departure on your calendar(s). Maybe discuss payment terms prior to any work being performed as well? I was lied to and overcharged by 2.5 hours of labor for 2 workers. One worker (Journeyman) said they had to be at another job by noon - when we were standing in my yard next to their work van. Other worker (Apprentice) said he had a dentist appointment at noon, because a tooth fell out the night before - when we were in the kitchen/laundry room inside the house. They arrived between 9:15-9:30am & left around 11:40 am. They told their boss that they were here until around 1:30-2pm, apparently. That is a blatant lie. I'm being charged additional (double) for labor NOT performed at my home. Adding insult to injury, the apprentice also left exposed wiring and an open hole in our laundry room, in their hurry to leave before noon. When I offered to send photos of the way it was left, boss declined. The workers lied to me and are still lying to their employer. He said he's taking their word for it, regardless of what the truth is. I have a witness that was also here working that morning, confirming the actual time J & M employees spent at our place - 2.5 hours. Being charged for 5 hours. Happy to pay for the materials and ACTUAL labor - for 2.5 hours. Will dispute until I receive corrected invoice. Will not pay any additional "fees" or "penalties" for standing my ground. Basically tried extorting me for hundreds of dollars above actual services/materials rendered and threatened collections if I didn't just accept it & pay. Even implied they'd repossess the materials used. Refused to communicate or work with me in ANY way. Even sent back a check when I DID attempt to send money, then promptly turned me into collections for the fraudulent amount, while we were still in dispute and seeking resolution. Retaliation for me filing a complaint with the BBB? Hmmmm. The timing would suggest so. I'm presently preparing to file formal complaints against this company for fraud and possibly even a civil suit, since it's now impacting my credit score as well. The 2 J & M employees involved would absolutely be committing perjury in court, if they were to continue to claim that they were here working past 11:40am that day. Period. My witness and I would even be willing to take a lie detector test, if it were somehow possible. How about the 2 workers involved? Would they pass the test? I can't help but wonder - Where WERE they for that extra 2+ hours that I'm being charged for? Hope it was worth it.

I called and they came out as soon as they could to look at the job. they gave me a time they could…read moredo the job and a cost and I set it all up. they came out on time did the great job and everything went very well. great crew to work with and I would use them again.

Service was prompt and very professional. We had a new water heater installed within 36 hours of…read morefirst contact. This was very impressive given that the other 2 plumbers I contacted prior to MPC were both booked out 2-3 weeks to even get an appointment to troubleshoot the issue. Obviously a family of 4 can't go for 2 weeks without a warm shower. Thank you, Montana Plumbing Co. Highly recommended!

I called Christian about some junk removal and he was very responsive and professional. He showed…read moreup as scheduled and the entire job was completed quickly. They were done before I knew it and on their way. I would highly recommend. Also he was very good about giving a good estimate and held is price to what he quoted. Very nice hard working young man.

After exchanging a few calls, Christian came out for an estimate. Very professional, checked out…read moreproject we wanted done, had some additional good suggestions. Advised is he would be following up with an estimate within 3-5 days. Never heard from him again. That was a month ago.