Wonderful company every step of the way. Michelle in the office was more than helpful, especially…read moresince our original trip was canceled the night before we needed them. She made it a seamless experience for us. We contracted them for a round trip, 5 days apart and had a different driver each time. Both were amazing, friendly, professional and so helpful. They made us feel like royalty and the trips were extremely comfortable. Highly recommended.

Very rude receptionist. Called for a quote and got a nasty attitude instead. I will go…read moreback to using Elite. beware! Do not waste your time.

We received a gift certificate for a sleigh ride, and despite countless attempts to contact them…read morevia phone, email and facebook, we have never received a response.

NOT WORTH FOR A RIDE!…read more We are family of 3 joined the Private Winter Rides in Feb 2024 while travelling to New York. Prior to our arrival, we were requested by the Farm to sign a waiver "PARTICIPANT AGREEMENT, RELEASE, AND ASSUMPTION OF RISK" - means you bear all the possible risk from the ride, and the farm not provide any refund in any circumstance. Unfortunate thing happened on us, we were asked to jump out from the carriage immediate by the groom due to the horses were sudden uncontrolled. We got sprained legs and broken canon camera lens. The staff pretend to be nice to provide us their insurance company contact for the claim, but finally their insurance company denied the claims as we signed the 'waiver' requested by the farm. We would agree to sign and acknowledge the certain risk might be occurred during this carriage, when we expected to have the necessary information be provided the provider/ company before we getting on the carriage ride, including: - The most possible situations be happened in the carriage ride; - The safety protection be provided during the carriage ride; - The actions be taken by us if the given situations happened in carriage, e.g. In the hotel, we would provide the sign for EXIT and the instructions to follow in case of fire. However, we were just instructed to get on the carriage WITHOUT any safety instructions be briefed by the FARM staffs before starting the ride. When the horses were suddenly uncontrolled at the front managed by the groom, we just heard someone shouted "Hey guys, get out of the cart now!" The moment we were lost and felt frighten and tried our own best effort to jump out from the carriage, this is also causing my husband fell on the ground with carmen lens damage from this accident as we did not what to do at that moment. We paid for the trip for enjoyment in US and honest to report this unforeseeable accident. Don't trust the US insurance companies and be precaution to sign the waiver as that's the evidence to deny their liability. And the ride is trash to bring walk around the forest in 15 mins. Don't worth for a ride with pay off the risk at your own.

I had an incredible experience with Liberty Moving, all thanks to my salesman Matt Susmam. He went…read moreabove and beyond to make sure everything was handled professionally and made the entire process stress-free. If you want someone who is honest, responsive, and actually cares about your move use these guys. Unpacking was a breeze.

We used Liberty Moving and Storage as part of our move with United Van Lines from NJ to AR. The…read moreproblem began when we were given the arrival date for our belongings. We were told that not everything fit onto the truck and that the overflow would be delivered at a later date. We were not given the option to delay the arrival of the majority of our things until everything could fit on the truck. We also were not given an ETA for the remainder of our things (including clothing, furniture, children's toys, bikes, school supplies, etc). I tried calling Liberty Moving and Storage at least 3-4 times a week for about 3.5 weeks before anyone could give me any type of information about when our things would arrive. There was not one single instance that anyone called me back when they said that they would. Every communication was initiated by me. I was told that there was no obligation from the moving company to compensate or reimburse for overflow delays. This is not how the contract is written or reads, but again, no one will return my phone calls. When our overflow items finally did arrive, 26 days after our initial delivery, numerous things were broken. This wasn't just fragile items. The boxes were crushed and torn. A metal chair leg was bent in half and expensive carpentry tools were broken. These were not items that could have been broken easily, but rather things that were clearly dropped, shoved, and mistreated. This move was nearly $11,000, plus the added fees of needing to purchase items that were delayed in delivery, plus the hours of time that I spent trying to understand when my items would be delivered, plus the costs of replacing what they broke. AVOID!

"Whenever we have something reported Stolen to us we immediately get the police involved" writes…read moreSteve Fontaine, head of Liberty Movers in an email to me. Run don't walk from this company. Steve did admit an employee stole a valuable antique rug during my move, and the Crew Chief had been in touch with the crew member who took it, but the company then refused to make any gesture of restitution to me perhaps because the rug was supposed to be donated to Restore. The company knew the rug had been taken and by whom, and then forced a police investigation. "Maybe the person who took it didn't think it mattered" Steve said. I had used Liberty years ago. They are no longer honest or trustworthy. Perhaps all moving companies have thieves in their employ, but reputable companies would take responsibility for working with a customer. Liberty knew exactly who took this item and when, then refused any responsibility. I worked for six months to settle this amicably and avoid this review. Do Not Trust this company with ANYTHING you value. Katie Keene

Liberty Movers did a great job with our small local (in-state) move. Everything went very smoothly,…read morefrom scheduling with Patty, to the move day itself with Rob, Paul, and Danny. They were professional, efficient, and careful with the items that were moved. Would 100% recommend to anyone looking for an in-state/local moving company!

Kool was terrific ... communicated well was right on time and got us from Kingston NY to JFK with…read moreplenty of time to spare ! I'll use him again !

From the owner: KPLS Rides, we take pride in offering safe, reliable and convenient private transportation. As a…read morelocally owned and operated business, we understand the importance of personal service and community connection. Whether you're headed to the airport, planning a night out or just need a dependable ride around town, we're here to help.

DONT NOT USE THIS COMPANY!!! unprofessional and disrespectful…read morematt sussman never showed up for the appointment. i used this company in 2016 and they damaged my new wood floors. i should of never called them back for this new move.

I couldn't be happier with the experience I had moving with the help of Liberty Moving and Storage…read more Matt Sussman provided me with a thorough estimate when he visited my apartment and was very responsive to any questions I emailed him. Shannon Powers, my moving coordinator, was knowledgeable and also reassuring that all would go well and it did! I was moving from a third floor walkup apartment and the moving crew who showed up nice and early, Lester, Orlando and Stephen didn't seem to mind at all. They were unbelievably strong and extremely thorough in protecting my furniture especially my very heavy all mirrored triple dresser. Lester was even so kind as to fix a broken door closure on my TV console. That door had never closed right since I bought that console 5 years ago and he noticed it and fixed it for me! I can't express my gratitude and appreciation enough for the amazing competence shown by this crew. Thank you Matt, Shannon, Lester, Orlando and Stephen for giving me a great start in my new home.

Have worked with these folks for years. Reliable personable and great family business. I would…read moresuggest you store their number and use it!!! Bruce Fox

Everything went well. Took ride to Bradley Airport. Easy to contact. Friendly and professional…read moredriver Nice Vehicle. Were waiting curbside upon return. Same price as Uber but better.

took my deposit $300 and never showed on date it was expected…read more left us with no notification ended up costing over $100 for uber Left a number of messages, never called back Email stopped working

This company confirmed my ride after payment and then never showed up. I have attempted to call and…read morerequest a refund and they have not been picking up. They charged me around $350 to confirm the trip. Do not use