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    J B Transportation

    3.0 (2 reviews)

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    6 years ago

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    King Ward Coach Lines

    King Ward Coach Lines

    4.0
    (7 reviews)
    19.7 mi

    King Grey nearly ruined our wedding day. We scheduled King Grey to run three laps from pickups…read morespots in Springfield to our wedding venue. After the first group boarded and say that was everyone, the driver took that as that was the whole wedding - and after dropping them off, he went home! We had 100 guests stranded at a hotel waiting on a bus that didn't come back. Neither the driver nor King Grey management provided a day of point of contact so we had no way of getting in touch. fortunately Michael's Limo (another nearly service) agreed to pick up the guests within the hour and saved the day. The worst part was that when I booked King Grey, they told me that other services in the area weren't "reliable". If only I knew they were talking about themselves! King Grey did refund me the full cost of the shuttle for the mistake (thus the second star) but I much rather would have had the wedding go as planned than have gone through this.

    I booked with King Ward for a grade school field trip, and experienced great service. The staff are…read moreprofessionals, and respond promptly via fax, phone, and e-mail. Our driver was a professional - friendly and accommodating. The coach itself was immaculate upon boarding. The DVD player worked well, and the seats were comfortable with plenty of foot room. Will definitely recommend them to friends, and will book again in the future.

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    Boston strong
    Boston strong
    27 passenger

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    27 passenger
    Constitution Coach

    Constitution Coach

    4.0
    (3 reviews)
    51.2 mi

    Took a bus trip to a Yankee game today…read more Driver rating - 4 stars-nice smooth fast ride. We ran into a big backup in Danbury, he jumped off the highway, made a few zigs and zags and got us onto 684 easy as can be. Nice driving on tight street corners in the Bronx. If only he had more of a personality he'd have rated 5 stars - he was kind of quiet Bus rating - 2 stars Bus seemed old and out of kilter. We rode on Bus #43, and the second TV monitor on the right was terrible - it blinked off and on the whole trip. On the way home there was a major malfunction of the Air Conditioning that had water pouring out of the overhead bins onto many passengers. Some of the water was brownish and disgusting. Must have been some sort of a drainage issue. So how did they "fix it"? Easy- they shut off the overhead AC on a day that saw triple digits of temperature.

    I used constitution coach for my wedding--they handled transportation for about 100 people. I find…read morethat transportation seems to be the one issue that comes up at every wedding. It went perfectly with this company. They were able to provide 55 passenger buses for a very reasonable price. I also kept making last minute changes, Darren was so easy to work with. He told me not to worry and we could make changes as often as needed. Most importantly the buses arrived early, got everyone where they needed to be, and were clean and air conditioned.

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    Constitution Coach Inc.
    Constitution Coach Inc.
    Constitution Coach
    Constitution Coach

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    Peter Pan Bus Lines

    Peter Pan Bus Lines

    2.2
    (21 reviews)
    48.7 mi

    Peter Pan Bus Lines, CT Transit Express Lost and Found customer service is the absolute worst...if…read moreI could give "0" stars I would. On Monday I left my phone on the 918 Hartford to Willimantic bus. I called and left a message because you can't talk to a human...especially at a company such as PP Bus Lines because they know they have horrible customer service and are tired of people bitching at them. 6 phone calls and three emails later over the course of the last 5 days and they don't even have the decency to return and or acknowledge I've called or emailed. Not surprised at all they have a 1.9 out of 10 score and I hope my review brings it down to 1.8. CT Transit should consider finding another company that maybe would treat there riders better.

    It's frustrating not receiving boarding passes via email especially after setting up a account and…read moreapp to make matters worse when I reach out to customer service which is email only they respond back with we have sent boarding passes to email when they have not good the drivers tablet worked and was able to pull up my passes Not sure if the driver was to blame but we had a near miss with a tractor trailer but the driver definitly seemed to have a extra sense and preemptively took swift action and narrowly avoided a horrible collision the bus we were on seemed like it needed some mechanical attention but aside from these gripes Peter Pan has been alright I imagine the profit margins are slim in this industry and they always are cheaper then trains no matter how you slice it between NYC and Worcester or Boston I guess I just like trains more and am willing to pay the difference going forward

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    Peter Pan Bus Lines
    Peter Pan Bus Lines
    Peter Pan Bus Lines

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    Valley Transportation

    Valley Transportation

    3.7
    (3 reviews)
    64.7 mi

    Our child has been on Valley for four years going to school, and she had the most amazing bus…read moredriver on #5 (Ms. Moe). Very friendly, always on time, and safe. We would track our child on Life360, and she never went over the speed limit, and our child always mentioned how comfortable she was being on a drive on the bus. Never late for school - in time to have breakfast before her classes start. All the kids we've spoken to (our child's friends) love her as well. Runs a tight ship, and also fun with the kids.

    Worst bus company ever! I've called countless times over an incident report resulting in my child…read moregetting kicked off the bus for a few days. The only person I could get ahold of was the manager Marge who was no help, told me I would have to talk to the bus driver to resolve it. After taking my callback number a couple times & still no word from the bus driver, the manager ensures me an apology should be fine as the bus drivers are understanding. Yet they STILL denied my child on the bus!! I CALLED AGAIN after I heard from her school that the bus won't take her, the manager tells me to call back at a certain time to talk to the bus driver as they will be back in the building at that time. I called back on the dot & she sends me straight to the bus drivers voicemail. I called back asking to speak to the bus driver directly instead of going to voicemail & she tells me the bus driver has left for the day!! She had taken my number countless times to have the bus driver call me back, knew I've been trying to get in touch with the driver & yet I cannot get ahold of them!! I don't know what's worse, the management or the way this is being handled!!! Like the manager MARGE said "Kids are kids!!" How hard is it to call back a concerned mother??? Please make it make sense. If I could give this place negative stars I would! I've never dealt with such terrible service!! Needs new management!

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    Out of district Special needs student transportation
    Out of district Special needs student transportation
    These vans are used for Developmentally disabled passengers
    These vans are used for Developmentally disabled passengers
    Buses and vans for Charter Service

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    Buses and vans for Charter Service

    J B Transportation - buses - Updated June 2026

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