BEWARE SCAMMERS!!! First time using a company to clean vents and ducts.I saw add on facebook on the page of a very trustworthy group who since my awful experience have taken down the add.
These people are impersonating a company by the same name in Utah giving them a bad name for the scam they have, are and keep doing here in North Carolina. Even though they are not registered at the BBB I reported them not only to the BBB but also to the FTC. They are registered at THUMBTACK, place that recommends different businesses. Also scammers°!!! they have published reviews for this business off course ALL FALSE GOOD REVIEWS.!!
I scheduled this business to come and clean ducts and vents. originally they quoted me $320 for inspection and regular cleaning I would have to pay only $160 as they were having a 50% discount.. Technician Zach, arrived 40 minutes late with the excuse that he was coming from Raleigh area. I found out business address is in Jamestown, NC. After inspection,, Zach indicated that there was mold and the price went up to $3,000 after a !0% discount and we only had to pay $2,100 immediately and the remaining $900 on the second visit a week later. The first day, he only did inspection, and cleaned mold on the cover of the furnace, also installed a UV light inside the furnace. He did not present any paperwork as they were coming a second time, therefore we did not see detailed statement for what we were paying. The second appointment never took place, they kept giving excuse after excuse, I requested an itemized and detailed statements for the $2,100 already paid. What they sent it was a statments as if they had done all the job. And they were charging $760 for the UV light , which it has a price of only $150 to $200. The work they did on the first day it would not amount in our estimation to more than $500 to $600 and they did the disssaperance act, they would not answer any of the three of four phone numbers they have listed. they would not answer text messages and they blocked me on whatsapp. Off course they would not refund the additional money I had already paid them which amounted to $1,500 to $1,600. I have the house camera video of Zach coming and going from the house to the van, statements etc. I will make a Police report so that these scammers will not hurt other people. BEWARE BIG TIME SCAMMERS!! USE THE BAIT AND SWITCH TACTIC!!
Recommended by friends, hired a well recommended, well known and trustworthy company in Charlotte who were resposible, on time, cleaned all the mold etc, etc, etc and left our space spotless.. and... for a price under $1.000. read more