A huge THANK YOU to Manor Vets who have been absolutely fantastic. We first had to rush our cat…read moreIfrit to their 24 hour service a few months ago and were so kind and understanding when I explained my situation (not only a poor student but a poor disabled student relying on public transport) and let me work out first bus I could get to get Ifrit seen ASAP. Recently had to return to Manor Vets Edgbaston as it appears Ifrit has cystitis again and they're currently processing his urine samples today - a rush to make sure no underlying problems! By phone they are incredibly kind and patient, very understanding, and gave me numbers for the Cats Protection and Friends of the Animals for badly needed help with the cost of vets consultation and neutering fee for which I am incredibly grateful for. Some vets can be quite snobby and look down on lower-income people, but this recently refurbished state of the art veterinary practice is far from snobby. Treats were provided for the furry patients which helped Ifrit relax in the waiting room, and everyone there was definitely a pet person, creating a calming, warm, welcoming atmosphere. They've also given brilliant advice on foods that help his condition and it is little touches like that make me so grateful we chose Manor Vets.

I used to go to a truly independent vets on Vicarage Road but the owners of the practice decided To…read morego back home to Ireland. I have to say my husband and I were gutted as they were a husband and wife team who offered a truly personal service. I had been trying various practices to see if any matched up to those high standards. It's almost impossible to find unique pracices anymore, but for me White Cross is as close as it gets. We have had cause to visit them a great deal with our cat and every time we have received lovely service. The nurses at reception are helpful and always ready for a chat. The vets are knowledgable and caring and the prices are decent in my view. Unfortunately we lost our cat ultimately but they dealt with this with great sensitivity too and when we're ready for a new pet I'll have no hesitation in using them again.

When we first started using this practice some years ago with our first cat, I would have happily…read morerated them 10/10. But sadly, our last three visits leave a lot to be desired. We have a very highly strung cat and have tried all sorts of different treatments to help calm him, but sadly to no avail. On our visit today, on route we phoned to inform of a slight delay,( Due to afore mentioned reason,) which, as it turned out would not have been a problem. We noticed the patient before our appointment left a good while after we checked in. We were informed that we would have to go to the back of the queue as a matter of protocol. No problem if there had been someone else being seen.(Which was not the case.) When we asked in a polite manner, the receptionist, was quite rude in her reply.

Ashwood Veterinary Clinic is my go to vet in the Sutton Coldfield area. Ashwood has a small clinic…read moreon Holland Road, a quick walk from town centre, with their main surgery located 2 miles north in Four Oaks. The local Sutton clinic features one veterinarian, nurse, and office manager. Even with a small staff, the hours are impressive. I've typically been able to call their office in the morning and get an appointment for our dog the same day. The clinic has also been able to rush documentation for a pet passport so that our dog could visit the European Union with us. The staff are very professional, and the prices quite reasonable. Dr. Simon Perry is amenable and funny, and really cares about your pet. I can rest easy, knowing that our dog is looked after by such an excellent veterinary clinic.

Not that impressed to be honest, mainly with the reception. I registered my dog as she needed some…read moreflea and worm treatment and gave the details of the previous vet. We travel around the country a lot and it's important that the history is kept up to date but I never got a phone call from the previous vet to authorise the release of information. When I arrived for the appointment I queried this and was repeatedly told that I had to ring the other vets (rubbish). I got her to contact them and within five minutes got the phone call, without any apology from the receptionist sitting in front of me I might add. So, three months later I am registered at another vets and Colebrook send the medical history to the new vets and it only contains their history and none of the previous that had been sent to them. They are very sloppy with medical records and I had already read bad things about this vet but chose to ignore it because it was for nothing more that flea and worm treatment. Never again!!

Great vets, very well trained vet nurses and vets who are gentle and caring with the animals they…read moresee. For the area I would class this as a mid priced vets, you can get a cheaper vets a few miles away and similarly you will find more expensive vets close by. I personally recommend having a look around for vets and trying to choose one you are happy with rather than the cheapest, however you may find that the cheapest is the best anyway! The only downside for me is the parking, or lack thereof

This has now moved to the other side of the Robin Hood island to Solihull Lane. The entrance is…read moremore open and seems a bit bigger than before. I moved to just about within walking distance of this vets a while back and has my dog spayed here and since had her booster jabs also done here. The vets, vet nurses and people on reception are all really helpful and friendly. The prices are really good and affordable yet you still get a great standard of care. They also have another branch within Birmingham

I take my dog to this vets. The vet is professional and when my dog gets the annual booster…read moreinjections which I get a reminder through the post about every year he asks if there is anything that is worrying me. He is willing to spend some time checking the dog over offering advise and answering any questions I have. He also told me never to cut my dogs nails which is something the groomer used to do because they are black it is hard to see where they stop and advised me to go for walks on pavements a bit more than going straight to the park. A very reasonable priced vets

The best vets I have ever been to. Mike and his staff has always been very helpfull and informs you…read moreof everything that is going on. They treat you as if you are part of the family. Would recommend to anyone with a pet. Thanks for every thing youve done. Morris Clan

Absolutely brilliant place, everyone that works there is friendly, dedicated and keen to provide…read morethe best possible care for your pets. Can't recommend highly enough!

We all love our pets, they are, after all as much a part of the family as anyone. Which is why it's…read moreimportant to look after by regular visit to the vet. Pype Hayes Veterinary Centre is my preferred choice when it comes to looking after my four legged friend. The staff here is friendly and extremely helpful. The vets themselves are knowledgeable and caring. The centre encourages you to register your pet online and they'll invite you to an Introductory Consultation. The centre regularly runs special offers, at the time of my visit there was 33% off Micro-chipping with a full vaccination course as well as free worming for all kittens and puppies at first vaccination. I signed up for the Pet Health Care Plan, it spreads my care costs over the year with affordable monthly payments rather than huge bills. The plan includes; annual booster vaccinations, full health check twice yearly, year round flea prevention and worming and much more. The cost is £10.00 for a rabbit, £11.00 for a cat, £11.50 for a small dog up to £16.00 for a big fat dog.

Awful..They wont treat small lumps on pets. and tell you to keep an eye in it.My dog had an itchy…read moreskin condition they gave him 2 steroids per day for years which swelled up his heart and gall bladder.Then they said they cant operate just euthanize him.They stopped his steroids I bought my dog galapram loratidine hayfever tablets from savers and gave him 2 morning and 2 evening which completely stopped the itchy condition on its own.They could have removed the cancerous lump when it was smaller than a 5 pence piece under local anesthetic but chose not too.The lump took over his whole leg. He is no longer with me .They put my boy to sleep.Its put me off rescuing another

Allow to make a point about the PDSA i think needs a rethink , when you arrive at the pdsa you are…read moreasked to donate towards your treatment , which is free if you are entitleld to HB and council tax benefit . However not all treatments are free for eg my dog which had a dental problem needed i was told some toothpaste for dogs this i was told was £9 so no treatment is not entirely free or donation based . When i raised the fact that i could not afford this medication with the receptionist i was told well you have had £20 of treatment already and only donated £5 .......... why is it i asked that the amount you donate is not anonymous indeed it is displayed on the vets treatment screen when you are in surgery .Oh she said that doesnt mean anything " . Well i said if it doesnt mean anything why are you using it as an eg to compare it to the amount i donated ? Because if i had donated £100 you wouldnt have used such an eg would you ? She said nothing and refused to hand over the toothpaste unless i had £9 , which unfotunately having already donated the maximum i could afford that day i could not pay so had to leave the medication . So the word donation is really not the case it is not a discreet payment and the amount is clearly visible to the vet that you have donated , it is natural to wonder why this is isnt it ? After all the vet is there to treat your pet and seeing as this is a charity cliinic designed to help those without the means to pay quite why the amount you donate should be clearly evident to the vet is indeed questionable . People that attend clinics such as these are often embarrased that they have not the funds to look after their pet , why then make this more embarrasing by publishing the amount donated by that person to the very vet treating the persons animal , that is without doubt quite quite wrong . You can only conclude that the donation being showed to the vet may indeed detract from any treatment you may receive .

As the owner of a very pampered and rather accident prone greyhound I am only too aware of the need…read morefor a decent vet's. After trying a few others in the area (who shall remain nameless - they weren't bad exactly but they seemed a little too keen to recommend invasive and EXPENSIVE treatment - not good really) we settled on the Orchard Veterinary Centre because they're close and offer their own insurance scheme - which dramatically reduces bills (especially useful when you are the owner of a dog who likes to hurl himself about the garden breaking claws etc) and I have to say they are really, really good. Not only do the vet's seem to genuinely care about the animals they are treating but the ladies on reception are always really helpful and happy to dispense treats and cuddles (to the animals you understand, not the owners). Dave - our greyhound - likes the place so much that some mornings when we walk past he tries to drag us up the lane which is a pretty good indication. They also offer imminently sensible advice and don't immediately prescribe (expensive) drugs. They also sell a small range of pet items - toothpaste, bedding, treats and the odd squeaky toy.

had let my friends dog die he is now upset and devastated…read morethe dog was able to live but you guys and put it down because you couldn't be bothered to help it