I was quite anxious about having to take.my car in for repairs after a rear end collision. I felt…read moreimmediately at ease with the friendly staff. Every one I dealt with was very helpful, explained the process and let me know what parts would be needed and a timeline. The repairs look great and the inside outside car cleaning was an unexpected bonus. I would highly recommend Zenetec. Wendy Emmerson

I took my car to Zenetec Tiffin, the staff in the office were fantastic. They arranged to have my…read morerental car brought to their location. They made certain that I received updates every Tuesday and Thursday on the progress of my repair (which was quick substantial). They worked directly with my insurance company on my behalf, which I really appreciated. The estimator was wonderful. She showed me everything that would be done to repair my car in great detail both when I took it to the shop to when I picked my car up a few weeks later (all shining, cleaned and looking brand new). They also had my car finished and ready to go several days earlier then expected. The technicians that worked on my vehicle truly made magic happen with my repair. I would whole heartedly recommend Zenetec on Triffin Street Barrie to EVERYONE!!!!

Hi, we would like to Thank everyone at L and M Auto for the great job fixing our vehicle. You where…read morefast and efficient. You went over and above your duties. If you have questions just call them. They well do their best to help. They understand your needs. Thank You again Bev

great service, excellent repair, priced right, on time. Mike a real gentleman…read more When I had a slight problem with my credit card, entered the wrong PIN, just gave me the keys and I went to the bank and cleared the problem.

From the owner: At Simcoe Auto Collision we believe we are making friends by accident. No matter how big or small…read morethe damage is, we are here to help. Let Simcoe Auto Collision take the stress of any size repair.

They Had my mom's car for 10 weeks !! Suspose to be only a week!!!…read more Now she's headed to a her mechanic because her calipers are seized cause they let it sit!!! Do not recommend them at all !!

BEWARE!! Carstar does not stand behind their service, Rust appeared this spring on panel repaired…read moreby Carstar. Brought it to their attention. They contacted insurance company (I have no idea why) and subsequently advised insurance company would not cover? Asked for an estimate to repair rust spot. Two weeks later have not received estimate. During this time I contacted Audi dealership. They advised workmanship was substandard and would not be covered under Audi's Body Protection plan and advised that body shop where work was performed should stand behind their work and rectify the rust problem. I' ve contacted three other body shops for estimates ranging up to $1500 With a written guarantee of their work. So, if you are shopping for body repairs keep in mind that Carstar could cost you re-repair dollars down the road as they will avoid accepting responsibility for their shoddy workmanship.

Last time (April) I was there paid for cleaning inside and outside....$69. Windshield inside was so…read morestreakie I had to clean when I got home. Floor mats weren't scrubbed and front dash looked like it was never cleaned . Terrible job. Two kids doing job and not good at it. Never going back.

One of the worst experiences I have ever been through with my car. My father and stepmother had an…read moreaccident in Florida as they are snowbirds. 2 months after the accident, Zenetec finally receives the car with a quarter of a tank of gas in it. After waiting for 2 months for these, they finally say the car is done. My farther, who recently had a stroke, and I go to pick the car up and the gas tank is bone dry - needle BELOW empty on the fuel gage. We go back in and say there isn't even enough gas to get to a gas station. Over the course of the next 20 minutes, we hear the following excuses: 1) It's not our responsibility to fill the tank up. (quite obviously since we are simply asking for what was in the tank when it was brought in to Zenetec AT BEST, and at worst, enough to get to a gas station) 2) we stated that it should be procedure to make sure any car that is released has enough fuel in it to get home, especially for jobs over 10k. (ours was just north of 12k). The response we get back is: well the insurance pays for it so the total amount is irrelevant. Q To say that we shouldn't care about this because the insurance pays for it is downright insulting and super manipulative by this joke of a company. 3) the next excuse is, "well we had to drive it around to test it so what do you want us to do?" 4) At this point, we start to get upset and finally the wildly poor customer service associate gets her even more terrible manager Jason to step in. Jason immediately restates the precious two excuses and then starts to rattle off more excuses like he has a list of them ready to go - including the "well we aren't going to fill up your tank" and for what had to be the FIFTH time, we say we only want what was is the tank. He finally capitulates and gets us our gas. We wait another 20 minutes for this funniless Michael Scott of repair shops to us the gas we needed to get to gas station. Some tips of advice for Zenetec people; 1) treat the customers with respect, especially ones who have recently had serious medical incidents. 2) develop a checklist for when you release a car. The fact is happened to an established company is not only sad, pathetic but embarrassing. 3) have a policy that ensures all released cars have a minimum fuel level, because duh. 4) tell your customer service associates to STOP MAKING EXCUSES. It just makes everything so much worse. 5) never say, "well why do you care, you don't pay for it". We have paid over $20,000 of insurance premiums you daft muppets. 6) rethink Jason's employment as a manager of anything. To potential customers of zenetec: avoid at all costs.