2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

Unless you're super proactive and change it while it's still young and fresh, your water heater is…read moregoing to die when it's inconvenient. You're not a handyman? You don't install hot water heaters as a career or side business? Then start making those calls, my friend, and the first one is going to be to The Hot Water Heater Pros. Sure, I made the calls Lee and that smiling Hiller (side note: I'm a serious Hiller fan and they've replaced a water heater for me in the past), but the HWHP team was faster and more affordable. They were quick to respond, not pushy with an upsell, etc. it was really a "what'cha got now" and "here's what we install for X" conversation. Get hot water back in your life faster and more affordably...call The Hot Water Heater Pro

Easy to work with and worked around my schedule. Was…read moreaccommodating with using materials I purchased myself.

Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

Do not trust this man. He will walk through your home without your permission. Go through closed…read moredoors even blocked ones. This man repeatedly, went into a room that had nothing to do with what he came to fix. He kept going into the room where my hotwater tank was. It had nothing to do with fixing a toilet. It had nothing to do with fixing my kitchen sink. Both of these things I had to repeatedly call this man to fix, because he didn't do the job right the first time. He would repeatedly, go into my laundry room where my hot water tank was. He had no reason to go in this room he knew nothing in that room controlled anything that had to do with my kitchen sink, and why it keeps leaking cause he didn't put the seal on properly and why my toilet keeps clogging in my upstairs, bathroom!

What a wonderful response. Scott has now installed two water heaters for me, and he did an…read moreexcellent job. He was kind, courteous and punctual. I recommend him highly. Thank you, Scott!

I had a bit of an emergency. Both my showers had the same issue but I had this company for just the…read morehall bath. I had an uninsured "Plummer" come and make my situation worse. He wasn't able it fix his mess. I needed my water to be turned back on so I called this company. He was very nice on the phone but nice soonest mean anything these days. I didn't know it was over $940 when I hired them. I feel they took advantage of my situation. For them to put in new values system and faucet. With cheap plastics knobs and super dated look. It doesn't even look nice. He was there less then 3 hours. The adjacent bedroom had a plumbing cubby in the wall. It was really easy for him to get access to this area as well. It was an old delta faucet system that need to be changed out because plastic values were leaking. The second bath (master) I hired another licensed Plummer and with everything out the door same job it was $300. I even have a nicer update looking faucet. He was retire military and in the Plummer union. Super outstanding man. I will call on this gentleman who fix my master bathroom for future fixes. Thanks Andrew!

This was a mixed bag. I had high hopes for these guys based on Yelp. The reviews are great. Even…read morethough the Yelp sent out bid requests to several other plumbers, I had already settled on Shaver based on the reviews. I asked for an estimate when I called their office to set an appointment. I was told there would be an $89 trip/diagnostic charge and then they would charge me for the work, which they said they would tell me once the service tech checked out my issue (Leaky outdoor faucet). So I was fine with that because I had a degree of trust since the reviews were so good. And I had received a flat rate estimate by then from a competitor for $220. So I'm thinking in the ballpark of $200 which was fine. The guys who came over were on time, personable and professional. I liked them. However when they were finished estimating the service, it came to $489. This was just too far out of the realm of possibility that I just paid them the diagnostic fee and am having a friend come do the faucet replacement for me. $50 part and I'll grill some burgers.

Great and quick delivery!!…read more I called I. The team responded swiftly. The job was done perfectly.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

We highly recommend Holt Plumbing. Reasonable price, prompt, friendly service…read more Dale came out to check our water filtration system & a bathtub spout. Great job and service!

Tim B. Was amazing. He went out of his way to make sure everything was in working order. I highly…read morerecommend Holt

Ace completely took advantage of my neighbor, they charged an 85 year old woman 1800 to install a…read more$500 water heater, they were there about 2-2.5 hours. Ace should be ashamed of themselves!!!!! plus they broke the law they charged her to use a credit card, this is illegal u cannot charge money on money unless you are a financial institution. That is federal law. Do not use or trust Ace extremely unethica.

I rarely post a negative review, but in this case it is warranted…read more I only gave one star because they showed up on time, and the service man was pleasant. It was not until I got the invoice that a positive experience turned into a disgusting experience. Lots of hidden fees that were not disclosed when I booked the service call. For example: A 5% fee for using a credit card! A $30 "travel time" charge! A $10 "truck fee" what the heck is that? These people, who took over the reputable business of D and S plumbing, should be avoided . I will advise the Friendship Club in our Del Webb community at Lake Providence to advise the 1,100 homeowners accordingly. What a horrible and unpleasant experience this was. Should have gone with Arvin's Plumbing. I will in the future.

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++

Jarrad was great. We were having trouble with our Big Ben whole house filtration system and he came…read moreright over. Replaced what needed replacing for it to run perfectly. Thanks man!!!

Absolutely fantastic to deal with! Our water heater started leaking and flooded the garage. Left a…read morevoicemail, Ron promptly returned the call, sent Denton, fixed the problem. Total time involved in the entire process was just a hair under 12 hours. I mean come on, that's service! And realistically it would have been way under 12 hours if I hadn't had additional issues that yes I was aware of and yes he picked up on instantly. So he ended up having to go to the plumbing supply house and turn off the water at the street, both of which were not necessary if he was only doing what I initially asked for. But no! He said "absolutely I can fix that" and ended up staying until around 7pm. 100% recommend Arvin's! Attaching pics not because you care about my water heater but because you can tell by looking at someone's work that they genuinely love what they do and want to be awesome at it.

Very honest, friendly, professional service. Arrived within the time window given, quick work,…read morecleaned up after themselves. Highly recommend!