Jerry, thanks again for your expert advice this morning (Saturday)! I was sure I needed a new…read more timer motor for my GE dryer, but you knew from experience that my problem was much easier and cheaper to fix--a cracked knob that was rotating on the spindle but not actuating the timer. You were right, of course. The dryer is working again and my wife is happy. (Jerry is very good at explaining technical information in a way that's easy for most people to understand. He could be a YouTube star.)

From the owner: We are a local business providing our customers with high-quality service for appliance parts for…read moreall appliance brands - GE, Maytag, Kenmore, Frigidaire, and more. If you're looking for a new or OEM part for a refrigerator, range, washer, dryer, or dishwasher.

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

I have had ernie out twice & have been very happy with him--he only does washer & dryers & is very…read moregood at fixing both--he is reasonable in what he charges--he really tries to help people--a nice family man..

From the owner: Specializing in: - Major Appliances…read more- Major Appliance Refinishing & Repair - Used Major Appliances - Laundry Equipment-Repairing - Washers & Dryers-Dealers - Laundry Equipment - Washers & Dryers Service & Repair

Let me start by saying I wish I would have contacted Great Lakes Appliance first. Our dryer stopped…read moreheating up and therefore was not drying our clothes properly. As this is one of the appliances covered under DTE's Home Protection Plus plan we have I contacted them and they sent out a company called Phil's Services. They came out on August 25th and said some parts needed to be ordered to complete the repair and they should be in in around 3 to 7 days and that someone would call me to schedule an appointment to have them installed. Weeks go by and no one from Phil's had called me so I take it upon myself to call and see what the hold up is. I am told I need to speak with their Parts Department, but no one was available and they'd call me back shortly. The following day someone finally calls me back and says the parts are on their way and should be in within 3 days. I said "Great, let's schedule an appointment now for you to come out and install them." and the guy tells me he can't do that until the parts actually come in. Two more weeks have gone by and no one from Phil's had called me back. Fed up and aggravated beyond belief I contacted DTE and they sincerely apologized for the troubles and said they would send out someone from Great Lakes and they were a much better company to deal with than Phil's. The tech was scheduled between 1:00PM and 2:00PM, but actually showed up early. Kudos to that! My only small complaint is he didn't call to let me know he was on his way. Luckily I work from home so I was here. No big problem. I explained everything that had been going on with Phil's and he seemed genuinely shocked. According to him he said that both the flame sensor and coils that were originally diagnosed as the problem per Phil's are very common parts any HVAC tech should have on hand in their truck and the issue should have been fixed that day. If they don't have them in their truck then their shop most certainly does. The fact I had to wait a month and never got a call back from Phil's was truly unacceptable. He then went on to tell me that it didn't even look like the tech from Phil's even opened up the dryer to see what was wrong and just took an educated guess at the problem. Reason being is that of the two parts that were needing to be replaced per Phil's, only one was actually bad which were the coils. Not more than 15 minutes later he had the part replaced and the dryer working again. Thank God for Great Lakes Appliance. They will most certainly get my business again if a problem ever arises.

Quick response and diagnosis. Fair price. Great service! Appreciate the explanation of the problem…read moreso I could make an informed decision.

Pat took time, by Messenger, to verify exactly what ignitor was suspicious in my 19 year old…read moreKenmore Elite oven. He obtained the part, and within a half hour replaced the old part. He is very efficient and gave a one year warranty on his service. He is MY GUY for appliances.

Lorenzo did a great job fixing our dryer. He went above and beyond in fixing the issue as well as…read morecleaning out the dryer and replacing worn rollers without charging extra. He took time to explain what happened and how to prevent it form happening in the future. I would highly recommend him.

All around, respectful man on time, very thorough, took out time to explain what was going on with…read moremy unit. Price was reasonable, and I also like the fact that he calls you to confirm the appointment when in route and upon his arrival, which I think is great, especially for seniors and single moms.

the quality of service was outstanding..... it was also a great value for work done.... not only…read morewas the dryer repaired but cleaned in a perfect way.....

From the owner: At E&S Appliance Repair, we specialize in fast, reliable, and affordable appliance services…read more We work on all major household appliances, including: • Refrigerators & Freezers – cooling issues, leaks, and electrical problems • Washers & Dryers – not spinning, not heating, or making unusual noises • Ovens, Stoves & Ranges – temperature problems, burners not working, or ignition issues • Dishwashers – leaks, drainage problems, or poor cleaning performance • Microwaves & Small Appliances – electrical issues, broken parts, and more

Christian was great! Very knowledgeable and professional. He did a wonderful job with our dryer and…read moreI would definitely recommend him and the business to others. Thank you.

Edit: At 6:20ish they did call to say that due to traffic…read morethey would be here in 25min. I will call DTE once they leave to cancel the other people. Org Msg: I have a DTE Home Protection plan, and they scheduled an appointment with this company to look at my dishwasher. I had to leave work early and even skipped my breaks and lunch to make sure I was home for the appointment. Unfortunately, they never showed up. I had to call DTE back and request a different service provider. I understand that delays can happen, but the appointment window was from 2pm to 6pm, and the store closes at 5pm, so there was no way to reach anyone for help. If they were running late, a simple phone call with an apology and an updated ETA would have gone a long way. The lack of communication and professionalism was very disappointing.

They always have the part I need in stock, or they can get it in the next day, NEVER longer. The…read moretechnicians behind the service counter are very knowledgeable and extremely helpful; there are no dumb questions. They want to sell you the RIGHT part.

My service appointment was updated online and I knew when to expect John at my door. He was very…read moreprofessional and friendly. When I explained my issue with the refrigerator, he knew exactly what to check and quickly took apart the components and showed me what was wrong. Although the part was no longer being made, John tried with phone calls and online searches to find a replacement part. He was very sincere when he apologized for not being able to fix the problem. We have dealt with A&E Appliance for many years purchasing parts and now know their service department is also top notch.

He's a life saver. My washer died on me on Sunday night. Right in the middle of a load of laundry…read more I called on Monday and had Derrick out within 3 hours. He fixed the washer's problem and another I didn't know about but got it working better than it ever had been. If anyone needs a quality trustworthy appliance repairman there's no one better to call.

From the owner: Derricks Affordable In Home Appliance Repair LLC is your trusted partner for all your appliance…read morerepair needs in Eastpointe, MI. From Ovens, washers and dryers to refrigerators and freezers, we offer expert repairs at affordable prices. We have over 30 years experience in servicing all appliance makes and models. We pride ourselves on our commitment to customer satisfaction and strive to provide quality repairs at competitive prices. We'll diagnose the problem, repair it using quality parts, and ensure your dryer is running smoothly again. Our team can repair a wide range of issues, including motor problems, control board failures, and leaking hoses. Whether it's your refrigerator, washer, dryer, or oven, our experienced technicians are equipped to handle it all. Don't let a malfunctioning appliance disrupt your daily routine—contact us today for quick and expert repairs!