Never saw them using Salt in my pool. Also tech completely changed the valves and the flow was off…read moreevery week. I would not recommend.

When my husband was no longer able to take care of our pool himself, I went looking for a pool…read moreservice. I tried two different people, and neither of them could keep the pool from going back to green. I saw the good reviews on VIP and decided to try them. I haven't regretted it. They took care of everything. I decided to keep them for weekly service even though they're significantly more expensive than other companies. The technicians always come as scheduled and leave the pool sparkling clean.

Its like most companies that want to be successful and grow, realize not to abuse their very own…read morefaithful customers. Its like this guy thinks he 'owns' you. He has some fettish about ordering people around and exactly when 'you will do what'. And I'm not referring to paying on time any normal thing that could be truly legit, objectionable, to a normal owner. Customers are not children and the arrogant attitudes going on with this owner is the oddest thing I've seen in business, in a few decades. And I've worked with many many entities. Its like a chip on the shoulder, or way too many trigger buttons to kindly and peacefully work with the public.

We had visited a local recommended pool supplier about putting in a handrail for our inground pool…read more They said we could not put in a desired stainless steel hand rail since it was not a new installation. We did not like the plastic, cheap looking solutions they offered and the price was very high. We decided to look around and went to Pinch-A-Penny in Lutz, FL for something else but asked if they could help us find what we were looking for. They the exact model we were looking for and said they had an installer. The price was very reasonable so we bought the hand rail and I called Michael's to schedule the install. They quickly gave me a date a few days out. The tech's sent me a text to let me know they were on there way and I had the part ready for them when they arrived. They took the time to listen to my thoughts on the install and they had some very good recommendations on where to install. I was told they would tell me what type of escutcheons to purchase for the install but they had anticipated what I needed and had it with them. This saved me a trip to pick some up. They had to drill two holes in my pool deck and they did a good job limiting the dust and cleaned up after they cemented the handrail in place. While there, they took a look at a pool light issue and were able to quickly determine the problem and took the time to educate me on how the system works. I would not hesitate to call them for any pool issues in the future.

Mark installed a new Heat Pump for my pool and did an excellent job start to finish. If you want a…read moretrustworthy contractor rest assured that you found one. He's terrific .

If you are looking for a professional, customer service based pool service, this is your crew. My…read morefiancée and I recently purchased a home with a pool that had been neglected and unfortunately became a swamp. I searched for local companies and Viking came up highly rated. After reviewing several companies, I gave Mark a call. He came out to my property the next day and assessed my pool and all of my pool equipment. We wanted to do a saltwater pool, but with additional expenses we had incurred from the house, we could not. Mark worked with us and provided us several alternatives for getting our pool up and running. Once we finalized everything, he and his team were out at our place working diligently. The pool looked amazing after they were finished. Mark also returned after our initial cleaning service because we were not home and could not monitor the pool filling, so he kindly left a fill timer on our hose. Aside from doing a great job, Mark really cares about his customers. He is readily available when you need him and takes care of you as soon as possible. He understands what taking care of a customer means and goes beyond what I expect from my service. He is knowledgeable and provides honest guidance, all for a fair price. As a small business owner myself, I'm acutely aware of how other people conduct their business and as a customer, I rarely get to experience the kind of service Viking Pool provides. I cannot recommend them more highly. You are awesome and I sincerely appreciate you and your service!

UPDATE: 5 years post pool- install with this absolute NIGHTMARE of a company. We still deal with…read moreUNEVEN FOUNTAINS because they admitted to skimping out on plumbing and putting our deck jets on one plumbing line with one valve instead of 2, meaning the first fountain closest to the valve gets all the pressure and the second one is very noticeably lower in height because it gets less pressure. Our feet continue to get TORN UP in the pool because they sold us the pebble sheen but put in something MUCH COURSER which destroys everyone's feet. The bottom is SO SO ROUGH! Our concrete continues to be a huge issue and we will eventually have to have it redone or add a French drain because it is SO UNEVEN on one side that rain just sits and creates a complete mess! The roof they put in continues to leak like crazy as it did immediately after completion. People that come over to our home are appalled at the work of this company! I invite anyone and everyone over to see the complete CRAP work of this company! I am shocked they are still in business!

We had an amazing experience with Patio Pools. From the very beginning, the attention to detail was…read moregreat. Nancy spent a lot of time assisting with the design, which was complicated at times, but she stuck with us through multiple changes. Despite a slight delay with our paver delivery, the entire construction project moved swiftly. Patio's foremen were here to check on us throughout the process and answer and questions. Once the pool was filled, JP from Carefree spent an hour explaining everything we needed to know about our system and maintenance. We went with Patio because our neighbor recommended the company, and I would recommend Patio to the next family looking to build a pool. Here is a photo of my daughter helping us fill it!

Lee Custom Pools is the right choice. We are extremely satisfied with our experience throughout the…read moreentire process. Keegan helped us design our pool within our budget and exceeded our expectations. He was on schedule, communicated next steps, showed up consistently and answered all questions and concerns in a timely fashion. He wants your pool to look amazing, and he takes pride in his work. If we had to do it all over again, we would make the same choice. No RAGRETS. Not even a letter. The Millers

It was such a pleasure to work with Keegan! He was helpful with design suggestions and picking out…read morematerials. He captured our vision perfectly, and the finished product is even better than we imagined! He was always prompt with responses and got our pool done in about 12 weeks. He works with high quality sub-contractors, he is honest, and is reasonably priced. We highly recommend him!

The filtration system for my pool sprung a leak, I could tell it needed a new filter housing. After…read moreprocrastinating a few days I requested a quote from Flamingo which I got 12 hours later, and it was fixed a few hours after that. The total came out to around $1000 which made sense ($700 parts, $200-300 labor) and they conveniently took a card payment by phone. Eric was knowledgeable, friendly, and cleaned up after better than I would've. I'll certainly use Flamingo the next time my pool breaks.

We had the fortunate experience of contacting Flamingo Pools Service & Repairs. Through sheer luck,…read moreMaria, the unsung force in the office was able to get us set up for service on the same day as we had contacted Flamingo, even though it was a weekend. Our luck continued when Eric punctually showed up at our house to work on our skimmer and suction side flow that wasn't working. In less than 5 minutes, not only did Eric have the issue correctly diagnosed, but he was also able to keep his customer's cost in check by not recommending needless parts and labor. What completely amazed me was that Eric was sincerely interested in pleasing us and making us smile. He did this by taking some extra steps quickly that sped up the clearing of our pool, as well as sharing tips of knowledge that he has gained over many years of satisfying customers.. some of these tips were big and some were small.. let me just tell you to ask for the wite-out tip! This was one of the most satisfying and enjoyable meetings with a service provider that we have ever had. We highly recommend contacting and using this wonderful Company for your Pool Maintenance and Service needs as we will as future needs arise.

Friendly, efficient and honest service. The tech quickly diagnosed the problem and resolved it.read more

If you are in need of a good pool service, call Ken…read more I was in need of a new pool cleaner. We had been using Pinch a Penny, but they had raised their prices, and we weren't always happy with the service we received (unclear how often they backwashed, different pool people every time, some were NOT pet friendly and would require that we lock away our dog). I saw that someone on Nextdoor recommended South Tampa Pool Service, so I called up Ken. He came by that day to give me an estimate. He runs the business, and he does all the service. He loves animals. He uses reasonably eco-friendly products. And his prices definitely beat Pinch a Penny's. Sold. He has been cleaning my pool for about a month now. He told me the time that he can come, and he comes that time every week (although we usually don't interact, I just see his truck out in front of my house). He dropped by last week to tell me the water level was low, so he turned on my hose and asked me to turn it off in 45 minutes. I was happy that he was precise and helpful like that.

I had a great experience with this company for a rather fast leak. For $295, a technician came out…read moreand spent a lot of time examining my entire pool and spa. He used compressed air so he could be underwater for extended time, and he found the main leak was behind my spa light. Included in that fee I mentioned is a patch job. They could not guarantee it (sometimes they give a 90-day guarantee), but it's been a few weeks and still holding! I asked the technician his thoughts on the longevity, and he said he's seen/heard of some patch jobs holding up for years. Still, they also provided me with an estimate for a more in-depth / permanent fix in the final paperwork, which was also full of great detail. They also told me that they clear slow pool/spa drains! We had a recent pool renovation, and I think there's a bunch of debris down the drains/pipes, so I plan to have them back out soon for that. I see some people didn't have a great experience, but I'm happy to report that I did. I was literally adding at least an hour of water to the pool every 48 hours before this fix. They got me on the schedule quickly and were very detailed. I loved that and would recommend them for your pool leaks and clogs.

moved here 5 years ago...i thought we had a leak...did the bucket evaportion test..it was normal…read moreevaporation...good to go...bought a auto water refill device to keep the level at normal range...all was good for 4 years...recently i had to change the hose on the refill device..turned off the hose..next morning pool was down 5 inches!...the week before got a letter from hernando water company "you are using way more water than you neighbors"..sprinkler system overuse? nope...got a well...hmmmm...ok...must have a leak..read reviews..called leak wizard been around 60 yrs!...had a tech show up the next day..Austin, great guy completely explained the situation...did a sound test..then did an underwater dye test with a snuba compressor, mask and weight belt main drain...all good...pool light?...bingo! the dye was sucking thru that hole behind the light like a tornado..went back down sealed it up with 2 part epoxy... wham bam thank you ma'am! leak sealed.. problem solved in under 2 hours for a $329 fee...plus he gave me a bunch of tips for future pool resurfacing when we do a renovation someday. very happy with the results..fast service and i would highly recommend this company...yeah some reviews werent good...but sometimes you have to consider the source...2 sides to every story.. i usually go with a local company thats been around the LONGEST..because theres a reason for that.