This review is long overdue. Tom really knows his stuff, and our entire experience was excellent…read more We bought a house with lovely old hardwood floors in nearly every room. Tom looked high and low, but there simply was no way to get the same flooring, so he came up with a nice-looking, more durable, less expensive alternative. It looks great nearly two years later!

Came into the showroom at noon on a Monday ready to pick tile for a remodel and make an order. No…read moreother customers were in the showroom. Was told that the salespeople were in a meeting and to come back in an hour or wait. We just left and took a few grand of business with us. If my staff did that to a customer, heads would roll.

We have used and currently use Highlands on multiple projects, and some much more complicated than…read moreothers. Pam, Mike and Steve did a great job for us on the last job and see sample pictures of other projects they helped us with. If you have a quote they are good about sticking to the estimated price. Keep in mind that changes always cost more than the initial estimate. You won't go wrong using this company. We uploaded to show their work, but none of the 8 pictures loaded into Yelp, probably too large of a file Mike Furr

Highlands Floor charged me for work done to my rental property without asking permission to do the…read morework and without disclosing a price for the work. I called and complained and they said that the Real Estate Broker had said that it was okay to do work, I told them that I was paying for the work and not the Real Estate Broker. Real Estate Broker told me that Highlands didn't disclose the price to do the work.

We called for a quote on carpeting a small office. They were on it within just a few days! Not…read moreonly did they come out right away but they got the carpet in and installed quickly and it's beautiful. They've also tiled a shower in our small bathroom and it's so gorgeous. They couldn't have been more helpful and professional throughout each job and we will use for all of our tile and floor needs.

From the owner: Your Floors Taken to the Next Level…read more Specialists in Modern FlooringCutting Edge Flooring specializes in Vinyl Plank Flooring, Tile, Premium Hardwood Engineered, Laminate as well as luxurious carpeting.Our retail location is situated in the Prescott Gateway Mall across from the backside of Bed, Bath and Beyond. We are your Prescott flooring store! We serve Prescott, Prescott Valley and Chino Valley. We are glad to come to you and give you a free quote on your next project.So either stop in or give us a call and we will help you take your floors, showers, and backsplashes to the next level.

I needed about $2500 worth of material and wanted to buy it local. I checked pricing on Amazon,…read moreHome Depot, google, etc. Then walked in to Big D's and expected to pay a little more, but was ok with that if it was reasonably close to same price online. It ended up getting a better price and twice the value. I met Brian who is a pro and helped answer any question I had and guided me in the right direction for my project. Thanks Big D's!

We use Highland as a vendor for our establishment and we have had nothing but great experiences…read morewith them. Their installers are very friendly and professional and the entire staff from the owner to the reception office is a pleasure to work with. We will most certainly continue to do business with them and encourage anyone else to do so as well. Thank you Highland!

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

Double J's Installation did a flawless job installing luxury vinyl plank flooring in my Flagstaff…read morehome. Super professional, fast, and great quality work. If you need a reliable flooring company in Flagstaff, I highly recommend them!

Worked with Double J's on about 1400 sq ft of LVP flooring. Jeremy was super helpful from the…read moremoment we initially walked in, and beyond the completion of the job. He guided me through the labyrinth of wear layers, underlayment, etc. and, even with my 500 questions, never made me feel as if I was anything but a blessing to his business. His team was efficient and did not cut corners. We have been extremely happy with our new floors. I will definitely work with Double J's again, and would recommend them to anyone looking for new flooring.

We scheduled with Canyon about three weeks prior to us needing service. We set up a time and day…read moreand I made the effort to call the day prior to confirm the appointment as I hadn't heard anything. The representative confirmed on our appointment via phone. On the day of service, the technician didn't show up and we received no phone calls. I then attempted to call and received their answer ring service where I asked for a call back. Today, a day later.. I had to call them (again). I was told they missed my appointment and didn't come. Very unprofessional. Very disappointing

I'll start by saying I'm satisfied with the final product of working with Canyon Carpet One. I had…read morevinyl and carpet installed in my condo and both look excellent. Manuel and his coworker installed the vinyl, and they were professional and respectful of my home, as I was living through the renovations with family and pets. As a young woman, I rarely feel like I have such respectful experiences with people renovating and repairing my space so I really appreciated this. However, the lack of communication between the employees of CCO is an issue. An ordering fiasco with the carpet resulted in my vinyl arriving long before the final carpet could get ordered (I picked two colors that were both discontinued). Not a huge issue ultimately, just a bit of a delay. Beyond the confusion with the manufacturer, I was called more than once to say "we're coming tomorrow" with no regard for my schedule. When Ted called to see if I could have work done on the following Thursday, I told him no but Friday would work. He said he'd see if he could move stuff around and he would call me back. A week passes with no call, then on Thursday I receive a call from the office saying "We'll be there tomorrow for your carpet!" When I expressed surprise and frustration that I had received less than a day's notice, the woman I spoke with responded with a snotty "Oh, sorry." After the carpet installation (different installers from the vinyl), I found scraps of carpet left in closets, trash from the workers, and several nails sticking up from the transition between the carpet and vinyl. When I called to express my concern and get someone to repair it--as everyone in my home had stepped on these nails accidentally--no one contacted me until Manuel, my original installer, called me at work two days later saying "I'm at your door. No one is answering." because Ted told him I would be home, despite me only expressing frustration and a need for change in my original call. I never gave my availability. I know renovations aren't fun to live through, and I know projects such as these get delayed and extended constantly. That's the norm, but the disorganization and challenging customer service is not. As a big supporter of local/family-owned businesses, I wanted to work with CCO, and in the end I'll say I was fine to do business with them. I'll reiterate that the final product looks great, but I could have done without the extra headache of surprise installation scheduling.

Biggest selection of wood, tile and carpeting imaginable. Ashley, who handles the showroom, was…read morefriendly, patient and extremely helpful. The installation of both wood and tile floors was absolutely perfect! You will not go wrong with A&R!

If you're searching for a flooring company, this is by far the best company in the whole of N. AZ,…read moreand certainly the Verde Valley. There is no reason to simply "stumble upon" this business; as we did. They are known, forget about it! And anyone who is anyone in the Valley construction community will verify this fact. But we had an excuse, we are from another state. We purchased a second home in Cottonwood and needed to initiate a search for contractors. We didn't know anyone in the area, and were very much in the dark as to the reputations of the many contractors and related businesses in the Valley. So we did simply stumble upon their showroom location. The proprietors Cruz and Candice Esparza are nothing short of awesome! It is no wonder their services are in such high demand. They service many building contractors from our local housing developments, to individuals seeking to make home improvements. During our interactions they always exhibited an elevated degree of professionalism, courtesy, respect, and customer service. They went out of their way to accommodate our needs relative to style, and pricing. From showroom discussions, to the installation, everything went as planned. In fact, both Cruz and Candice exerted 110% effort to accommodate and assist us. We can honestly say they exerted more effort than one would anticipate from any business. Both Cruz and Candice rally appreciate the local community. So they have a stake in its reputation. They care about the services they provide to everyone who seeks the use of their business. Finding gems like Cruz and Candice at A&R Flooring was wonderful. So do yourself a favor. Stop searching, and go directly to A&R Flooring for all of your flooring needs. We wish we could keep A&R Flooring a secret as we would like them to be available for our needs. But they do need to be shared with the rest of the community. The entire Valley and N. AZ will be better served with A&R Flooring expanding its business influence. Thank you Cruz and Candice!