Came into the showroom at noon on a Monday ready to pick tile for a remodel and make an order. No…read moreother customers were in the showroom. Was told that the salespeople were in a meeting and to come back in an hour or wait. We just left and took a few grand of business with us. If my staff did that to a customer, heads would roll.

This review is long overdue. Tom really knows his stuff, and our entire experience was excellent…read more We bought a house with lovely old hardwood floors in nearly every room. Tom looked high and low, but there simply was no way to get the same flooring, so he came up with a nice-looking, more durable, less expensive alternative. It looks great nearly two years later!

The experience from start to finish was awesome. Jay provided a detailed estimate prior to…read moreinstallation date. Since we were in another town, Jay sent pictures with daily updates of the progress. His installer, Adrian, did a fantastic job. We highly recommend this business-thanks Jay for a job well done!

Perhaps the most shoddy craftsmanship and work we have ever seen. They needed to come back 4…read moredifferent times to try and it fix it and they only made it worse. We had two local flooring experts try to advise them and help them- but Forever Floors competency level was too low. So we now have the pleasure of spending more money to fix their mess. If you decide to still use them, make sure that you have in the fine print that they need to actually clean up after themselves, including sweeping and mopping after an install. You may also want to try the marble trick. You know, where you roll it on the floor to make sure the boards are level. Guess whose kitchen is completely lopsided? Yup, ours! But I guess that's what you get when you don't do the research! We even called Jay to come look at the work and found out he never looked at the job site site until we demanded it. His team of two left personal items behind ( including an interesting handbook on tasers, that they enjoyed reading instead of working on our floors). Jay kept promising to make it right. We gave up. BEWARE!!!! They do not know how to install install hardwood or engineered hardwood floors. We also had to tell them how to caulk a baseboard and they still couldn't figure it out. They actually put white caulking over the wood so that had to be redone too. So- if you want the worst in the business- feel free to reach out and I'll send you videos, texts and receipts of this nightmare company and their work.

We have used and currently use Highlands on multiple projects, and some much more complicated than…read moreothers. Pam, Mike and Steve did a great job for us on the last job and see sample pictures of other projects they helped us with. If you have a quote they are good about sticking to the estimated price. Keep in mind that changes always cost more than the initial estimate. You won't go wrong using this company. We uploaded to show their work, but none of the 8 pictures loaded into Yelp, probably too large of a file Mike Furr

Highlands Floor charged me for work done to my rental property without asking permission to do the…read morework and without disclosing a price for the work. I called and complained and they said that the Real Estate Broker had said that it was okay to do work, I told them that I was paying for the work and not the Real Estate Broker. Real Estate Broker told me that Highlands didn't disclose the price to do the work.

While these guys were unable to fit in my timeframe my experience with them was pleasant. They were…read moreprofessional and responsive.

Fabulous new deck with trex and Hotwire here in Munds Park. Professional - Reliable-read more

Double J's Installation did a flawless job installing luxury vinyl plank flooring in my Flagstaff…read morehome. Super professional, fast, and great quality work. If you need a reliable flooring company in Flagstaff, I highly recommend them!

Worked with Double J's on about 1400 sq ft of LVP flooring. Jeremy was super helpful from the…read moremoment we initially walked in, and beyond the completion of the job. He guided me through the labyrinth of wear layers, underlayment, etc. and, even with my 500 questions, never made me feel as if I was anything but a blessing to his business. His team was efficient and did not cut corners. We have been extremely happy with our new floors. I will definitely work with Double J's again, and would recommend them to anyone looking for new flooring.

We contacted Tile, Perfected about replacing the tile on our front porch. (A previous owner had…read moreinstalled slate and it was cracking and splintering in several areas.). Tony responded to my call the same day and came out to take a look at the job. He recommended that we consider a porcelain tile which would stand up better to the freeze and thaw cycles (vs slate). He also suggested that we consider finishing off the front-facing (vertical edge) of the porch with a metal trim piece and tile extending to the ground. This was something that no one else had recommended. Tony, and his assistant Alex, did a meticulous job of removing the old slate, grinding down the old adhesive until the surface was completely flat. They also sealed some cracks that had appeared under the old slate. They were very meticulous about laying the new tile. The tile installation came out better than we imagined, and we are extremely pleased with the results. The communication throughout the project was very good and Tony was very pleasant to work with. Overall, we are extremely pleased with the communication, quality of work, attention to detail, and the cleanup . If you are looking for a high-quality tile installation, be sure to check them out !

They charged me extra, they did not do what they were supposed to do. And I had to hire somebody…read moreelse to finish the project. Also had unreliable people working at my home. They also lied in their response, true garbage!

We use Highland as a vendor for our establishment and we have had nothing but great experiences…read morewith them. Their installers are very friendly and professional and the entire staff from the owner to the reception office is a pleasure to work with. We will most certainly continue to do business with them and encourage anyone else to do so as well. Thank you Highland!

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

We called for a quote on carpeting a small office. They were on it within just a few days! Not…read moreonly did they come out right away but they got the carpet in and installed quickly and it's beautiful. They've also tiled a shower in our small bathroom and it's so gorgeous. They couldn't have been more helpful and professional throughout each job and we will use for all of our tile and floor needs.

From the owner: Your Floors Taken to the Next Level…read more Specialists in Modern FlooringCutting Edge Flooring specializes in Vinyl Plank Flooring, Tile, Premium Hardwood Engineered, Laminate as well as luxurious carpeting.Our retail location is situated in the Prescott Gateway Mall across from the backside of Bed, Bath and Beyond. We are your Prescott flooring store! We serve Prescott, Prescott Valley and Chino Valley. We are glad to come to you and give you a free quote on your next project.So either stop in or give us a call and we will help you take your floors, showers, and backsplashes to the next level.

We scheduled with Canyon about three weeks prior to us needing service. We set up a time and day…read moreand I made the effort to call the day prior to confirm the appointment as I hadn't heard anything. The representative confirmed on our appointment via phone. On the day of service, the technician didn't show up and we received no phone calls. I then attempted to call and received their answer ring service where I asked for a call back. Today, a day later.. I had to call them (again). I was told they missed my appointment and didn't come. Very unprofessional. Very disappointing

I'll start by saying I'm satisfied with the final product of working with Canyon Carpet One. I had…read morevinyl and carpet installed in my condo and both look excellent. Manuel and his coworker installed the vinyl, and they were professional and respectful of my home, as I was living through the renovations with family and pets. As a young woman, I rarely feel like I have such respectful experiences with people renovating and repairing my space so I really appreciated this. However, the lack of communication between the employees of CCO is an issue. An ordering fiasco with the carpet resulted in my vinyl arriving long before the final carpet could get ordered (I picked two colors that were both discontinued). Not a huge issue ultimately, just a bit of a delay. Beyond the confusion with the manufacturer, I was called more than once to say "we're coming tomorrow" with no regard for my schedule. When Ted called to see if I could have work done on the following Thursday, I told him no but Friday would work. He said he'd see if he could move stuff around and he would call me back. A week passes with no call, then on Thursday I receive a call from the office saying "We'll be there tomorrow for your carpet!" When I expressed surprise and frustration that I had received less than a day's notice, the woman I spoke with responded with a snotty "Oh, sorry." After the carpet installation (different installers from the vinyl), I found scraps of carpet left in closets, trash from the workers, and several nails sticking up from the transition between the carpet and vinyl. When I called to express my concern and get someone to repair it--as everyone in my home had stepped on these nails accidentally--no one contacted me until Manuel, my original installer, called me at work two days later saying "I'm at your door. No one is answering." because Ted told him I would be home, despite me only expressing frustration and a need for change in my original call. I never gave my availability. I know renovations aren't fun to live through, and I know projects such as these get delayed and extended constantly. That's the norm, but the disorganization and challenging customer service is not. As a big supporter of local/family-owned businesses, I wanted to work with CCO, and in the end I'll say I was fine to do business with them. I'll reiterate that the final product looks great, but I could have done without the extra headache of surprise installation scheduling.

Joey Hale with Hales Concrete and Epoxy Coatings did an outstanding job on my garage floor. He was…read moreresponsive from my very first inquiry, gave me a fair and competitive quote, and showed up on time every day as promised. Before starting, Joey explained the preparation and installation process in detail so I knew exactly what to expect. He was easy to work with, friendly, and clearly takes pride in his work. A nice bonus was learning that he had already completed several garage floors in my neighborhood. In fact, while he was working at my home, several neighbors stopped by just to chat with Joey because they had worked with him before and enjoyed having him around. That says a lot about the kind of person he is and the reputation he's earned. The finished garage floor exceeded my expectations. If you're looking for a dependable contractor who delivers excellent results at a competitive price, I highly recommend Joey Hale and Hales Concrete and Epoxy Coatings.

Absolutely the best! Joey did a fabulous job on my garage!…read moreCan't say enough good things about him.