Great service and value. Easy to call and schedule a…read moresame-day ride. Staff were professional and friendly.

had a ride confirmed for August 24. Driver was 30 minutes late. Saferide is used by my health…read moreinsurance. I am not charged for using Saferide as part of my health benefits. They must have contracted to your company. Saferide gave me a text confirming my ride. Was told he was circling the complex in a white car. The car arrived 45 minutes late. The drive gave me his name of something like Gandhi, first or last name? He was not speaking good English, and said he was picking up someone else? Yet, he was right at my door. He drove away and the trip was canceled. He made me miss an important doctor visit. When I called Saferide they told me the driver's name. He gave me his name, but said he had another rider to make. Said look for another car was coming to get me. That didn't happen! The drive lied to me when he add someone else was assigned to me. Now Saferide is using your company tomorrow, August 28 to take ne to the doctor. This ride has been confirmed via text, just as the one this driver refused to pick me up when I got in the car. This driver was useless and I can only hope he isn't assigned to me tomorrow. I don't know how you hire thee people, but....This was not even a one star. I have more rides schedule next week. Hopefully, Saferide will assign this to another carrier. Several good reviews, but you hired a person not competent.

Reliable, punctual, and very professional. Danny is courteous and attentive, and clearly…read moreunderstands the needs of elderly passengers. Vehicle is clean and well-maintained, and safety is always a priority. This service makes transportation stress-free for both seniors and people who to disabilities.

Normally, we handle our mom's doctor visits ourselves, but as she's become more frail, transferring…read moreher to and from the car has become increasingly difficult. For her recent procedure, especially with her recovering from anesthesia, we decided to use KM Transport - and we're so glad we did! We needed a last-minute ride, and Danny called me back promptly. He took down all the necessary information, sent an estimate via text, and confirmed the pick-up for the following day. Danny arrived on time, ensured Mom and her wheelchair were safely secured in his clean, comfortable minivan, and made the ride smooth. He was not only a careful driver but also kept the ride pleasant with friendly conversation. When her procedure was delayed, Danny was flexible with the schedule and maintained clear communication. Even with heavy traffic on the way back, the trip was stress-free. Once we arrived home, he made sure to wheel Mom into the living room to get her settled comfortably. He also accepts credit cards, which made the process even more convenient. I highly recommend KM Transport for anyone in need of reliable, non-emergency medical transportation.

Thank you! This is an absolutely 5* professional service that was there when I needed an after…read moresurgery wheel chair pickup and transportation to my door. Randyn was lovely and professional and the vehicle was comfortable and modern. Lynne was lovely and responsive which made the whole experience even Better. A huge thank you to the team at R and R Transport

Father and son are great I highly recommend them The…read moretransport is clean both are very respectful and reliable

The service and care was top notch from this company. The caring staff really is helpful and always…read morevery friendly. The type of care shows that they care for each and every one of their clients that they pickup and drop off. From the beginning when you call to get an appointment to when they pick you up and drop you off at your location...very good service experience. They helped my aunt with her doctor's appointment to and from Queen's Medical Center. My aunt enjoyed the "top notch service" she said.

Very kind and patient with patients they are transporting. They transported my dad from Queens…read morehospital to a skilled nursing facility for rehab and were great. Mahalo to Eddie for his great help. Paying was so quick and easy through the online portal.

Would highly recommend this transportation service. It was easy to book and communicate with the…read morecompany. As well as very punctual for my patient's appointment. I look forward to continuing to ask for their services.

From the owner: Locally owned and operated, RLJ Non-Emergency Medical Transportation provides safe and reliable…read moretransportation services to those who need a little extra care. We speak English, Tagalog, and are dedicated to providing exceptional service to our clients. We answer our phones 7 days a week, and we are here when you need us. Expect nothing but the best from our company, as we treat our clients with kindness, respect, and compassion. We are committed to exceeding expectations and providing a higher level of quality and care. We accept ambulatory, wheelchair, and gurney riders. Available Monday to Saturday, 4am to 10pm, and Sunday, 6am to 4pm, we can get you to and from various appointments, grocery shopping, medication pick up, errands, senior activities, and much more. Additionally, we can bring you home safely from doctors' appointments and after discharge from a hospital. Our drivers are CPR and First Aid Certified, and we are committed to providing safe and reliable transportation services.

I would appreciate it if you could signal. I was driving near you and I did not know if you were…read moreturning left or right. As you went down the street, to an intersection, you also did not signal that you were turning right. The use of signals tells other drivers your intentions, such as someone behind you or oncoming traffic. Please exercise safety when transporting kupuna.

I used to work for a skilled nursing facility and all of my clients adore Royal Kupuna Transport…read more Per my clients, the driver is very nice and willing to accommodate their needs like waiting for them during their appointments, offering to push standard wheelchairs and broda chairs to physician appointments, and finding alternative routes and parking options for my clients to safely make it to their appointments when they are unfamiliar to the area. Also, the interaction as super easy and the workers are very professional and kind. Highly recommend them :)

Reckless driving on H1WB taking Tripler off ramp at 1:09pm May 1st, 2026. Tried to overtake cars on…read morethe on the off ramp, merging with no caution for other vehicles and crossing solid lines. Red Toyota with LP: HTP 14. Quality of care is highly questionable if this is a medical transporter with no regard to safety on the roads. Driver was an older gentleman wearing sunglasses that "waved" off other drivers as he was passing, assuming he was late to his drop off/ pick up at Tripler. Highly unprofessional especially in a company car.

Was pounding and kept ringing doorbell and came way to early for pickup. Then to go back home i had…read moreto wait 1hr never again and i wouldnt recommend.

Per 1st phone conversation with dispatcher, she can request for sedan and suggested I could call…read moreback at 9:30 am if no sedans were available. At 9:30 am, my reservation changed to open for van or sedan. 1st driver C came in a van and didn't park close enough to sidewalk. My sister had to use her step to help mom into van. Driver drops us at Queens POB III. Per 2nd conversation with dispatcher, she requested for sedan which was pretty high. Driver D didn't have step stool so I helped mom into car. She asked us which route that we wanted to go. When we arrived at home, she helped hold my mom's wheelchair. It is sad that taxi cab companies may not have low sedans to accommodate elderly with disabilities.,

Literally my dog and I almost got hit by one of their drivers because of negligence. In MY parking…read moregarage. You need to tell them to look at their blind spots/ check behind them. That could've been a kid. When I called them they said that the driver said it was "too dark" That "is the driver was closer to hitting my dog than me and we'll both of you seem okay." You guys are insane.

Outstanding!! Arrived on time, very effieicent and safety consious…read more Excellent driving, habits and courtesy. I was very impressed and happy with this servie and I will continue to use them. I highly recommend them.

I recommend Warm Hearts services to all in need of caring, loyal reliable transportation…read more Not only were they dependable to transport me where I needed to go. The service was on time sincerely cared about my well being . They Communicated well with warm hospitable service. Thank you Warm Hearts.