OMG the service here was amazing! I called for a routine checkup last minute and they scheduled me…read morefor the next day. They were not only friendly but in the 45 mins I was there managed to give me a pdf with pictures and videos of my vehicle color coded in green, yellow, and red. Green being good to go, yellow being problems needed to be look at in the near future, and red being problems that needed to be addressed right now. All with explanations and questions further answered by the manager who explained it to me well esp for someone with no car knowledge. The manager was really upfront with me telling the costs of those repairs and if I was looking to buy a new car it might be cheaper to get a new one. I've had mine for 11 years that's been on multiple cross country road trips and I was not responsible enough to do good maintenance on it. It really made me trust them. I did not feel like I was getting hustled whatsoever which is something I'm sure everyone fears going into the auto shop. Not to mention they were dog friendly, had free coffee, and a record player with various records available for you to play. I got my vehicle within the hour. They gave me a new air freshener, thank you card with a company pen / business card inside, and they included a keychain with a punch card for a reward after some visits. Like wow! You can't ask for more.

We fixed the A/C last year of one car and now we take both our cars to Lucky's for maintenance…read more Owner and staff are honest and reliable, and they do not overcharge, seriously! We'll not take our cars to any other shops!

I can't say enough good things about Armstrong Family Autocare without sounding like a paid…read morepromoter or something, but believe me, this was an OUTSTANDING car repair experience!! Be honest: how many mechanics have you dealt with who actually aim to reduce the cost of the service?! Alex did!! My old '99 Voyager was acting wonky; it would start but then some components would work while others wouldn't.. one day the windows operated, but the wipers or heater fan wouldn't; the next day NONE of them worked; the next day they all worked fine.. and so on and so on Got a brand new top-of-the-line Napa battery.. didn't help .. so then I had the alternator tested by 3 different places who all said it had a bad diode, so I reached out to a few companies here, got quotes, and Armstrong's was the most reasonable price (plus nearby my place) so I brought the Voyager in, crossing my fingers that some unknown -expensive- additional work wouldn't be urged on me, as I've frequently experienced with other repairs Long story short, Alex told me it actually wasn't the alternator being bad, it was the ignition switch, and I gotta be honest and say I was hugely skeptical because the other companies had advised me to get a new alternator, why would they recommend it if it wasn't the problem? ...but I decided to trust Alex, and the repair cost was literally HALF the cost of replacing the alternator (which was already a very reasonable price!) But this morning was the iron test: would everything work like it did when I picked up my vehicle? IT SURE DID --the wipers, the windows, the heater fan ALL WORKED AT THE SAME TIME!! That hasn't happened in forever! LOL This review is getting long but I wanted to share the deets because frankly, given the symptoms, the tests AND my belief in the test results... Alex could have very easily done the cheaper ignition repair but said nothing and charged for the more expensive alternator replacement that I was asking for -and I wouldn't have known the difference and would've just been happy to have things working- but he was honest and upfront and didn't take advantage of my ignorance.. like other shops around here have done or tried to do to me in the past How awesome is THAT?! So believe me when I say that everyone reading this who might be searching for a mechanic they can trust as much as they'd trust a friend to do the work (if they had the skills) .....look no further This is a good person who does good work! ~~listen to Grandma, now~~

I have several older vehicles and I bring them to Armstrong because the work done is efficient,…read morereasonably priced and thorough. They're nice people and I'd highly recommend this place for your cars.

I've been going to Sterling for years, have spent thousands, have been reasonably satisfied. I do…read morebelieve these are nice folks. Unfortunately, I've had a really distasteful experience just recently and am therefore going elsewhere for my future auto service needs. I called to schedule a service appointment requesting three items be addressed: install new headlight assembly (with the new part that I provided), fix front passenger door lock that had stopped working (actuator replacement), and oil change, and I was given a quote for this work. During the work, they called me and told me that I also needed a new PCV valve, which would add $173.39 to the cost, which I approved. When I went to pick up my vehicle, they hadn't addressed the door lock issue at all and said that they could offer me a quote for that. However, they had already quoted me for that, which is why my vehicle was there to begin with! In the end, they charged me the full amount without having replaced the actuator. As I look at other reviews, I see I'm not the first to have had this experience with Sterling. Lastly, when I called around about getting the door lock fixed elsewhere, it was much cheaper than the additional amount they were wanting. If you are going to go with Sterling, I would highly recommend you get *everything* in writing, even if the conversation on the phone is as clear as day. Otherwise, all you're going to hear is "oops, sorry for your misunderstanding."

I have taken my car as well as used cars I was hoping to buy to them. They've helped me over the…read morephone trying to diagnose the problem before bringing it in and have always been super kind! When they do give me the diagnostic, they walk my through what the saw on the car as best they can. I have appreciated their flexibility, eagerness to help me, and overall treatment (especially as a women)! Special shout out to Pat, Sterling, and Zoe!

Wayne was recommended by my neighbor. I had relatives arriving and they were experiencing some…read moreelectrical issues with their vehicle that started while on their trip. Their vehicle was oversized. This was something that needed fixing quickly so my relatives could move on quickly as they had non refundable reservations at their final destination. I went in and spoke with Wayne - what an incredibly helpful guy. When I explained the issue to him, and the make and model of the vehicle, he knew exactly what was needed and told me he could take care of it the next day, he said he could move around some non urgent matters to take care of my relatives who were arriving that night. Basically if Wayne had wanted to, he could have ripped us off, because we were at his mercy. My relative knew how much it would probably cost based on getting information from his own mechanic and Wayne came in just under that. Wayne came through in a pinch, and did not take advantage of us. I know now why my neighbor recommended him. Wayne really knows his stuff as this was not a common thing to find and repair. He treated us way more than fairly. Highly recommended. I love it when you can talk to a mechanic and they know the issue you are talking about and do not have to plug in diagnostic tools before they can even have an idea of what could be wrong. Wayne is one of those valued 'old school' mechanics that uses diagnostic tools to confirm what is wrong - not to find out where to start looking. Thank you Wayne Their website is: waynescarcare.com

Called from out of state for a diagnostic check on a car I was purchasing in Lynden. The guy on the…read morephone was rude For no reason. customer service is trash...

Honest, fair priced and high quality auto repair. Save yourself some money. Don't take your car to…read morethe dealership and pay some crazy high rates to have your car serviced. Pete's can do anything a dealership can do only better and for less money. I have been taking my cars to Petes for almost 5 years and I've never had anything but a great experience there. Paying for car repair is never fun but if you are going to pay someone then you want to know it's done right and you paid a fair price. Pete's is a business you can trust.

They always take good care of our needs. They are honest and do the work that is needed. They never…read moreadd anything extra or try to do unnecessary things. I like this place a lot and have been utilizing them for a very long time.

After my SUV was totaled, I spent SIX miserable months dealing with dealerships that apparently…read morethought I was blind, clueless, or both. Every lot swore their vehicles were "clean," yet I'd show up and immediately spot scratches, worn interiors, or straight-up missing features within minutes. Exhausting. At this point, I wasn't a "difficult customer" -- I was just done being lied to. Then Chad Chambers Auto Sales stepped in and made every other dealership look like amateur hour. Chad actually listened to me, they had the exact fully loaded Highlander I'd been hunting for, verified every detail I cared about, and made sure it arrived in the condition I expected -- not the condition someone hoped I wouldn't notice. His team even delivered it straight to my house for a solid price. After months of nonsense, Chad ended the chaos in one shot. Absolute legends.

I have trusted Chad ,Cody, and the Crew to ensure the Integrity and Quality of the Cars and Lt…read moreTrucks he Provides at Affordable Pricing. Thanks Chad

First time my son brought his Audi A6 in for a fuel pump, it was returned with non functioning…read morewiper controls. When a coolant leak left him high and dry we gave them a second shot... bad idea. The turbo hose clamp was left completely loose and the hose wasn't installed all the way leading to a massive boost leak. They charge very high end prices for sub par workmanship. We will not be supporting this business in the future. The receptionist even told us she'd see us soon, 'that car is expensive and you'll be back' How wrong she was. We won't be back.

The staff were very friendly and knowledgeable. My car was repaired and there were no surprises…read more Linda at the service desk was amicable. The quote was reasonable for the job and the bill was under the quote. Car was washed and detailed when picked up. They have one more satisfied customer.

My boyfriend and I went to Smith Kia to do some research on the new Optima and the service we…read morereceived from Jason N. was absolutely amazing. Jason went above and beyond our expectations. He spent a LOT of time answering our questions, working on the pricing, and explaining leasing v. owning to us both. I've worked in the customer service industry for the last 10 years, and the service we've received from Jason is one of the best interactions I can remember having. Thank you!

The saleman are not helpful it there way or highway they dont care about family who have disability…read morechild need car he just push this one car on us till tired help us with other vehicle