I love this company. They come out fix problems dont over charge or upset. I can't say how.much I…read morerecommend them.

Noco appliance was recommended to us by another local appliance company. I wish I'd researched…read moreNoco appliance more thoroughly before committing time and effort to work with them. Communication is absolutely terrible, Marcus no showed / no called on multiple appointments. When he did show, he was several hours late of the window they had established. They did send Jamie on a weekend but all she managed to do was make our machine completely broken as opposed to just quirky. So now we're stuck with a washer that worked a bit before and now doesn't work at all and they won't respond to calls on what the plan is moving forward. They've broken their express commitment to fix the problem and don't have the courtesy (or bravery?) to simply tell us they're not coming back. It's ridiculous to us that they won't even respond to come and get their brand new part out of the washer before we get rid of it to replace with a new one. We're just absolutely flabbergasted at how much this company doesn't respect their clients time , with all the no call/no shows, late arrivals and capping it off with their ghosting. I cannot stress enough that if you need work done on your appliance, look elsewhere.

Just had August over for one visit so far, but working on more jobs with him coming up. He was so…read morefriendly, professional, helpful, and fair! He gave me extra tips (always appreciated) and suggestions for a dryer and a washer and a mini fridge. He in no way gave any lady downtalking vibes. I felt like I could trust him and will be calling him again.

JR Fixed my Samsung dryer, Fantastic service. Friendly,…read moreefficient, reasonable price. Reached out to me quickly after I left him a message. I wasn't home when he came. Came out sooner than he had originally stated. Replaced a sensor in an hour. Called me later that evening and explained everything. We settled up by Venmo. Easy quick no hassle dryer works great! Thanks JR.

Larry doesn't make you wait a week to send a "technician."Doesn't overcharge, and if it's an easy…read morefix, he doesn't charge you an $80 to $100 fee. He is old school.

Contacted Larry for a Samsung dryer making weird noises at a property in Loveland. Sounded like the…read moredrum was out of alignment or something. He called back and asked for the year, make and model and we very briefly discussed the sounds that I was hearing. He gave me a quick pre-diagnosis based on that information, along with his (reasonable) service call fee plus an estimate for the work if it were to be the problem that he believed it to be. While the scheduling was a bit loose, he did get to the property within 48 hours. He diagnosed and verified that it was the problem that he had suspected, and having anticipated that, he had the part that was needed on hand. He gave a very reasonable estimate. I said, go ahead and in under an hour he had taken the drum out, replaced the part, tested the unit and explained what to expect for it and the washer over the next few years in terms of maintenance and issues that he commonly saw with them. And he also helped properly balance the washing machine, when he noticed that it seemed slightly off kilter. That was something I had not noticed and didn't ask him to do. He basically just did that in five minutes for no extra charge. Larry's experience and knowledge as a service professional is unmatched in this area based on my many years of experience with various providers. While scheduling may not be the strongest point here, and frankly it rarely is for any service provider - if you are somewhat flexible then you'll enjoy Larry's straight-shooting, top-notch service and extremely reasonable rates and very efficient expert repair. As well you get someone who goes above and beyond, including sharing his insight on what to expect in the near term for your home appliances. I continue to call on Larry for my appliance service needs in Northern Colorado. Highly recommend!

Aaron is an honest, knowledgable, service man. He shows up when he says he will and does a…read morethorough job. I definitely recommend him.

This company is on my saved list for whenever i have appliance problems. He is knowledgeable and…read morestraightforward, honest and reliable. He will get back with you very quickly and has helpful suggestions and options. very dependable and so glad i found him.

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Serhii from The Appliance Team saved our 10 year old Cafe dual fuel range from the junkyard! The…read morecontrol board had blown and of course GE had stopped making them. Serhii was able to find one from another state and fixed my range. Very happy to have it back. The part itself was pretty pricey because the person with the part knew he had a rare commodity and could charge double. That said, the service fee charged by The Appliance Team was quite reasonable and we are pleased to not have to purchase a new range, which would be 5 times the cost of the repair- at a minimum.

Jeramy Berner just left after repairing our fridge/freezer. He was so professional and answered my…read morequestions regarding other appliances. He was on time and really knew what he was doing. So glad we found him and would highly recommend him and would absolutely use him again. Five stars for sure!

Our washing machine started leaking and we called E & J appliance repair. I talked to Jeramy and he…read moresaid he could be here between 12-2, which he was. He knew right off what the issue was, had the part and was in and out in no time. This is what you get from an experienced technician. The cost was very fair. For us, no need to ever call anyone else. Thanks Jeramy.

Our washing machine wasn't working. While they repaired the issue, when putting it back together…read morethey caused a new issue of it always being off balance. We text the repair guy and he completely ghosted us. They never answer their phone and now their voicemail box is full. Absolutely terrible business. Stay far away.

Ethan was the only reputable place I could find on Yelp that also serviced SE Loveland. I called…read morehim on Tuesday and explained my problem I was having with my dishwasher. He was able to diagnose the issue after I sent him a couple pictures of the bottom of my dishwasher and ordered the part that day. The part arrived yesterday (Friday) and he came this morning to install the new part and he was here for maybe 30 mins. It works fine now! Our dishwasher is 10 years old and we thought we'd have to go get a new one, but Ethan saved it! Hopefully we'll get to use it for a long time. Overall it was a great experience.

Love supporting small local businesses and this one is worth it! Prompt, courteous and…read moreprofessional. Prices were explained once problem was diagnosed and were very reasonable. Highly recommend!

From the owner: At Crossroads Appliance Service & Repair, we have been fixing washers and dryers, refrigerators,…read morestoves, and all kitchen and laundry appliances in Loveland and Fort Collins for over a decade. We offer a wide selection of parts for your everyday appliances. We also do warranty work for many manufacturers and we have a large selection of refurbished appliances available for purchase. Call us today for more information.

I had them come out to repair our washer after we had already explained what was wrong with it…read more Instead of fixing the issue, they charged us a service fee just to look at it and tell us we should probably buy a new washer. It felt like it was a repair the technician simply didn't want to do. I was disappointed to pay for a visit without receiving a real attempt at a repair or a solution.

They were supposed to fix my washer, but instead they kept giving me excuse after excuse, saying…read morethe part "was never in." It took them almost two weeks just to show up and look at it. Then they told me it couldn't even be fixed because the washer was completely broken. They promised me a refund since they couldn't do the job. I paid about $500. It is now March, and I have been fighting for my refund since January. The lack of professionalism and accountability is ridiculous. This whole experience has been beyond frustrating. They absolutely suck.