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Flawless Medspa

5.0 (1 review)
Closed 9:00 am - 7:00 pm

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4 years ago

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Hair Studio 52

Hair Studio 52

3.9
(18 reviews)
2.1 mi
$$$

I waited 20 minutes to get in the chair Hairdresser was ver exact, pleasant, haircut took about…read morean hour

I like the "spa" side of things - Erica is an AMAZING aesthetician. I come about weekly for…read morevarious waxing (which is magically painless when she does it) and I have enjoyed her specialized facial tailored to my skin type. I'll go a long distance to get good quality services, but I won't be getting my hair done here again. I like Aveda products and scalp massages during shampooing. Why I won't come back for my cut/colors though is the lack of customer service I received on the salon side of things. After returning 3-4 times and being happy with the stylist I had found a good rapport with, I called to ask if I could move my upcoming appointment sooner. I learned that she had left the salon and moved away. Fine, people move, but I asked "if I showed up for my appointment in 2 weeks would anyone have warned me?" And no one had a good answer. They accommodated me then and I tried a new stylist, and she realized the first one hadn't been writing the various color shades I'd been trying during the year. She did a great job and blended my highlights naturally. Great. New stylist that I'll be happy with. Right? Wrong! Remember how I said I come to see Erica weekly? Well this stylist sees me every time and when I say hi, she just stares blankly as if she hasn't ever seen me before. I tried 3 times to get a bang trim with her, and it could never be worked in. I'm not sure, but I'm betting it would not have been complimentary. All other salons I've gone to over the years say "come on in whenever you need a bang trim and they're free; and if I'm not here, any of the stylists can do it for you". There seems to be way too many hair stylists and there seems to be high stylist turnover. I got lucky at another salon in town, thankfully. With better prices too. I'll drive to see Erica - but I'll get my hair done elsewhere.

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Flawless Medspa - medicalspa - Updated July 2026

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