I've been coming here for about 3-4 years. Overall I'm very pleased with my results. Now I only…read morecome back every few months for touch up's. Very sweet staff members who foster such a welcoming and comfortable environment - shout out to Savannah whose thoroughness never disappoints.

Milan services are very unprofessional. They are only professional at the consultation that's 1hr…read morelong. Here is my story. I saw their company Information on google and I called them. I spoke with a staff member about wanting mustache, chin, and neck hair removal like I have done in the past when I lived in California. They asked me questions which included if I had laser hair removal before and I said YES. They did not once ask me how long ago I had my last laser removal in California. I was given an appointment Trent time with their new knowledge that I have had laser before on those same areas. I was to go in for their consultation and get a free laser hair removal. They said my consultation was at 4pm and my FREE laser hair removal at 5pm. I went in April 1, 2024 at 3:50 for my 4pm appt and sat through hell. They made me watch a huge screen with a slide show and videos about laser hair removal like if I was being sold a timeshare! That's great for a new patient but I have had laser hair removal and know how it works. So for an hour I sat through it smiling and looking forward to my hair removal session. The lady selling me the monthly payment program was nice and she also asked if I had laser before and I said YES so w en in the long video she fast forwarded the video and said; "you know how it's done since you have had it before." Not once did she ask when my last session was when I did it in California when I resided there. So after I declined their laser hair removal time share plan and monthly payment options I asked if I could just pay for one time laser when I feel like it on my mustache since I don't have much hair and she said; no. They don't have just one session or three session packages. This is a monthly commitment. So then the timeshare lady proceeds to wrap it up and I ask about my free laser hair removal and she said; WE DON'T DO FREE LASER HAIR REMOVAL ON PREVIOUSLY TREATED SKIN. I was upset and walked out and told them they were scammers and wasted MY PRECIOUS TIME OFF! I drive far for that as well. I walked out disappointed at their lack of professionalism. I could write a list of things they could do to improve their customer service and not waste people's time! Dissatisfied! They scammed my time with false advertisement and appointment scheduled to come in for their hour long presentation!

Another 5 star experience at Refined Skin Medi-Spa. Dr. Tuominen removed some sun-spots that…read moredeveloped around my right eye and took off a mole on my neck that came from some weight changes. I had another peel since I was way overdue, and already I am happy with my results. I can now say that I have had awesome experiences at both Refined Skin locations. Very professional, clean and welcoming. I trust this spa. Can't wait to come back for some overdue filler. Thanks to Dr. T. and his staff!

From the owner: At Refined Skin Medi-Spa we take pride in offering a new level of service that starts with how our…read morestaff are selected and how our standards are taught. Our environment allows each of our professionals to cater to our clients, personally assisting them, making the most of their time spent with us, ensuring comfort, convenience, and control.

They are completely amazing and DIE HAIRS DIE!!!! only thing I have to say though, bring your own…read moreice pack, their ice pack things, once the ice melts, gets all over you. I just bought a nice medical ice pack today and it'll say a lot of effort now. Staff is great! and if you feel pain in your teeth, please make sure you seperate it with gauze pads. It is the laser reacting to metal in your mouth and the connecting point of the tooth/teeth. Mostly harmless, but can damage or shatter the bonds.

I'm so incredibly grateful for Carol & her absolute mastery of Electrolysis. In the past I'd tried…read morelaser to remove chin hair but nothing seemed to work - it just caused worsened hyperpigmentation of my skin. Carol explained that the hairs on my "chinny-chin-chin" were often clear, or grey, if you will. Hence, the laser couldn't technically see them. I've noticed a dramatic reduction & am needing to come back less and less frequently. And yes, I know it may sound trivial in the grand scheme of life, but it's REALLY nice not to be beholden to a tweezers & a magnifying glass each morning. I mean, seriously ... who wants to feel like a dude? (Unless that's your thing, of course.) Money DEFINITELY well spent!!!

This was the fastest and easiest way for my husband to get Botox. Our local dermatology office is…read moreusually running behind schedule and he has to wait as long as an hour. He was in and out within 30 minutes, and that included us getting a brief tour of the office to see what else they offered! Alicia did a great job explaining the process and asking him what he was most trying to correct. I would definitely recommend this practice!

If you get Botox the will be super stingy. They want you to do the new stuff. I seen a HUGE…read moredifference in the amount they use. I've had both. Look crazy or look the same. Lose lose.

Shannon is amazing. Has worked on my girls and my own hair for almost 20 years. Fair price, great…read morequality

It was okay nail person seemed weird and skeptical when I told them what I wanted. The vibe was…read moresigma. The quality of the nail were mediocre. I will go somewhere else but overall I liked it!

Kristin D. is amazing! I tried microneeeling and injections for skin texture and preventative…read moremeasures. I am AMAZED. She is also very gracious and patient with my questions or concerns. She has recommend medical grade skin care that feels amazing. Do yourself a favor, ladies, treat yourself.

Absolutely wonderful, I've gotten lip fillers here twice and I will be back. The atmosphere is…read morefriendly and I felt so comfortable. I definitely recommend this business!

When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.