Great experience with Rachel for a haircut. In town for medical appointments- and I would highly recommend!

The ladies were nice and we had a great time but that doesn't excuse the inability to dye hair correctly. I'm have dyed my hair multiple times and go to professionals because of the color I request. Multiple ladies worked together and couldn't get the correct hair color. Very expensive for the incorrect color and didn't even try to correct their mistake. I won't be going back. Beware of the false information given prior to booking. read more

I have never had a haircut from Jen but she is my go-to for color. I went in with a picture of what I had in mind and together we came up with some thing even better than what I wanted. She listens to me and offers suggestions as a professional that Help me make better decisions for my hair. Some of the other stylists were around and offered guidance where they had more experience which I absolutely love! I left feeling beautiful and pampered! PS: Her shampoos and scalp massages are to die for! read more

West End Salon & MedSpa - Hair Salons Near Me - Rochester, Minnesota

I was very disappointed by the end bill being much higher than I was first told. My impression of this salon is that it's just taking advantage of the Mayo Clinic patient's who are traveling through town for a week or more and who need a lift... I was not impressed with my haircut. read more

The blowout is what I am specifically giving feedback on. I had asked for a round brush blow out, shared in advance that I have long hair so there was enough time, and the blowout was bad. I wanted body, smoothness as my hair has body naturally and big curls at ends - I even showed her a past picture of myself and a blowout I'd loved and gotten at another salon in Mpls. I would not recommend. The picture was immediately taken after my "blowout", it was that picture and the review that was posted today (hence the 7/23 time stamp) reflecting the 7/18 blowout. read more

West End Salon & MedSpa - Taken before driving home after blowout...disappintimg to say the least. Date of service and picture: 7/18/2020 - Hair Salons Near Me - Rochester, Minnesota

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Great concept of salon ownership. Each stylist is their own boss. Great satisfaction that carries through in their work. I'll keep going back. read more

The staff were super nice and friendly, and I was able to make an appointment about 2 weeks out for a retouch of my roots and an all over tone to get out the brassiness (I'm a platinum blonde). Lou did my hair, and everything was great until I got the counter to pay. They charged me for a hair treatment that I was never told I was getting (a B3 treatment for an additional $20 even though it wasn't on the sheet I signed for the price I would pay from the consult at the beginning of the appointment), and when I got home I saw the color in my hair was not even. There is still orange tones in my hair, meaning it didn't get toned or processed correctly. The staff was nice, the salon was super clean and beautiful, but I am only giving 3 stars because I was charged something I never was told I was getting and once I got home and looked underneath at my hair it wasn't even. Edit: After posting my initial review, the owner of the salon contacted me personally to make things right. I came back today (a week after my initial visit) and the hair stylist that originally worked on me helped me for 2 hours to figure out what was going on with my hair. They corrected the color, and my hair now looks wonderful (all free of charge thanks to the owner). I will be going back to this wonderful stylist for future appointments, and I am changing my review from 3 to 5 stars because of the wonderful customer service. read more

I just moved to the area and was in search of a salon that was just as good as my old one. So far I am very impressed with this salon and am a very happy customer! I have long curly/wavy hair that can be difficult to work with, or at least I only trust it with the best. Kim, the owner, decided to take on the challenge and she has been absolutely wonder! Kim cuts my hair just the way I like it without taking off too much and her highlights are spot on. I seem to always want to mix up the highlighting with her every visit, but she'll add her professional opinion which I appreciate and trust. Together we make a highlight combo that I always seem to get compliments on. The best part is after she's done blow drying my hair she styles it and I walk out feeling like a million bucks! The parking for the salon in the parking garage on the first level -- park where the designated signs are for WE or West End Salon. I love the way Kim has the salon decorated very classy chic and her receptionist always greets me by my first name -- This whole place is very detail oriented, which I appreciate! I have not tried the spa part of the salon yet but the area looks very inviting and have every intention of trying in the future. read more

In town at Mayo, live in an RV. Needed a good haircut didn't know I wasn't getting good haircuts. Made an appointment for myself and my husband, Lexi who cut my hair did an amazing job! My hair is wavy this is by far the best cut I've gotten in 2 years! Wish I could stay here to get my next cut. If I'm ever in the area again I know where I'm going. Husband was also very happy with his cut. Sorry I don't remember the name of the stylist who cut his hair. read more

Upscale, modern, affordable with cool vibes. + high end brand products with decent pricing! My experience was superb. After moving here from Scottsdale, my hair became so frizzy, unruly, tangled, and weighed down. My digital perm was growing out. It became so unmanageable! Being so devastated, I took a chance and scheduled an appt at West End with Cole. Cole was super easy to talk to. He listened to all my concerns and understood what I wanted. What I liked most is that he didn't straighten my hair and cut it. He didn't use thinning shears or razor blade. Instead he used strictly sharp scissors on both wet / dry hair. I could tell his background is from Aveda institute. His cutting technique was very methodical. He was able to cut off a lot of my dead ends without losing a lot of length. He texturized my course hair without causing it to frizz. I am beyond impressed! My cut and blowout is amazing. Thank you Cole and West End for such a great experience! read more

Love! I'm not from Rochester so I relied on reviews to find a decent salon at a good price. I have fine curly hair, and I was specifically looking for a place that I could trust to take care of it. The salon is very well kept, and I was able to easily request an appointment online. I saw Megan about a week ago and I wish I could bring her back to my home town. Not only was she super nice, she was knowledgable about curly hair, and made sure I was confident in what she would be doing before she cut anything. She also diffused it per my request, which was amazing. I was fully prepared to pay a lot for the cut since it is a very nice salon, but even after my tip it was way cheaper than I expected (perhaps because I didn't get it fully styled after the cut). read more

I was in town for a month and needed a haircut. I made an appointment with Devonlee. She spent time discussing what should be done and provided excellent input. I ended up with a great haircut. I am very pleased. read more

I love West End Salon!!! First of all, let's talk about Jade! Jade is responsible for the best Brazilian wax I've ever had! And I am Brazilian! Having been getting one for almost 20 years, I believe I have some knowledge to talk about this. Jade uses the best wax, it doesn't get attached to your skin, only to your hair. It makes the process as painless as it can be! Plus, Jade is one of the sweetest people I know! Then comes Alice Morales! BEST blow out! She can straighten your curly hair without using an iron, just the brush and the dryer! Amazing! And last but not least, the staff is super helpful, cordial and welcoming. And they serve great coffee too!! :) Highly recommend West End Salon! PS: never colored my hair, so cannot comment on that! read more

This salon is excellent to visitors. Got an appointment on the same day. My haircut was done by Lou and she nailed the style from the photo. Prices were good. No waiting and stylist had speed and stayed on time. Very friendly salon. read more

This was a great find!!! I am new to Rochester and was in dire need of some love on my overprocessed hair. Lexi took great care of my locks and me. What started as a haircut turned into a toner AND I've found MY EYEBROW ARTIST!!! Lexi tinted and sculpted my brows to perfection!!! But wait... there's more!!!! There's Botox there!!!! This is my one stop beauty stop!!! If you need a "get pretty day" look no further. Maybe I should keep this gem to myself?? Naw... Girl code!!! Great experience all the way around!!! read more

I saw Devonlee to refresh my bayalage and for a tiny trim. I had no idea what I really wanted for color, so Devonlee went through a few reference photos with me, I told her what I liked and didn't like about each one and then she gave me the absolute perfect color. Highly recommend! read more

Devonlee was fantastic! My new hair color and cut turned out exactly as I was hoping for.

Just moved here to Rochester from Arizona so I've been looking for a great salon and stylist to cut my hair. (I am really really picky) I'm absolutely happy with the decision of choosing West End Salon. The staff was great and Lexi my stylist was amazing, so sweet and so helpful. She gave me the best and amazing haircut! I can't thank her enough! I definitely recommend West End Salon & Spa! I walked out a happy customer and looking forward to going back. read more

Updated review. After a bad experience at this salon, the manager kindly reached out to me. Although my hair is still not what I wanted, I am giving 4 stars for my past experiences and their professional courtesy. read more

Donald provided an exceptional haircut experience and I walked away appreciating my haircut (male). We had an enjoyable conversation as we are both not from Rochester. The salon was clean and the other staff were welcoming and kind. The price was reasonable and I would highly recommend this place to others. read more

Yelp did not steer me wrong here, I was nervous about trusting the internet to find a stylist in town. West End caught my eye when I saw you can schedule a consultation with the stylist before an appointment. I met with Regan and immediately felt comfortable with the ideas she had for my hair based on a few pictures I found. She's super friendly and outgoing. I went back today and I absolutely love my new color and cut! Regan was fantastic! It's a very welcoming and relaxing salon, with tons of magazine options and coffee served in super cute mugs. Prices are very reasonable, and they offer several good deals (ie. check in on yelp, save 20%. Refer a friend, get a discount for you and them, first time client deals as well). I would definitely recommend West End and Regan! read more

I was very glad to get in quickly, just when I needed the haircut. Donald did a great job, and send me on my way. The service was very good, and the place was clean, peaceful and upbeat. read more

I had put off getting my hair cut since moving to Rochester and I thought I would give this place a try. I was not disappointed! Lexie, the stylist, was prompt and professional. She did a great job of explaining what she thought my hair needed. For a cut and blow out, it only took about an hour. I intend to go back for my hair cuts in the future! read more

Lou was amazing! She will color your hair EXACTLY AS YOU NEED. The cut was what I wanted. She is amazing. Thank you

Naomi is the best aesthetician! She customizes every facial. I was in town visiting my sister at the hospital, it was easy to get to and priced fairly. I defiantly recommend getting a facial :-) read more

We had a fantastic experience at this beautiful, modern blow dry bar. My daughter and I are here for the Mayo Clinic from Colorado. Wanted to treat ourselves after a long day of appointments. Nelson and the stylists were cheerful, excellent, and efficient. The location is so convenient. We both loved our blowouts. Highly recommended! read more

We had an amazing time here with Kat! My sister was a first time client and she has never had color done in her hair before. Kat guided her through the process and gave her an amazing finished balayage look that is super subtle and looks even better in person! My sister also has really thick hair yet the price was still reasonable for the end result! Thank you to West End salon for giving my sister and I such an awesome experience! We will definitely be back! read more

West End Salon & MedSpa - Balayage - Hair Salons Near Me - Rochester, Minnesota

Great experience! I travel around and needed to get my color touched up. And I usually have a hard time finding short notice appointments. I found West End Salon on Yelp. And from their website, I found WebOpenings. It has great last minute appointment times at discounted prices. I was able to get an appointment within 2 hours AND a discount. When I arrived, I asked my stylist, Heather, if she also had time for a cut. She was able to add that on (at regular price). She did a wonderful job on both the color and my cut and style. I was so grateful for such a great job and so quick. This salon is very nice, clean and the staff that I interacted with was very friendly. I highly recommend Heather for your hair needs! read more

This salon is amazing! After moving to the Rochester area recently, I needed to find a salon where I could get my hair cut and colored. I requested an appointment online and was impressed with how quickly they responded to my request. It had been over a year since I had my hair colored and was nervous about getting it done at a salon other than my old one, but Lexie did a fantastic job! She took the time to talk with me about what I wanted for both a color and cut. I was very pleased with how the final product turned out! Also, the pricing was pretty affordable! Will definitely be coming back in the future! read more

WOW, wow-wow. One of the best salon experience I have ever been too. I talked to the manager (Nelson) over the phone about bringing a family member to get a cut and color and they were super accommodating in finding us the perfect hairstylist who really took the time to talk to us, listen to our needs and desires and add her professional POV and insights. The cut was so beautiful and the color was super natural, exactly what we wanted. Excellent experience overall, thank you so much! read more

I just moved to Rochester from out of state and was nervous to try a new salon. After doing some researching through yelp reviews I decided to try West End for a cut and color. And they did not disappoint!! Alice did an amazing job, I am thrilled with the cut and love the color! read more

LOVE this salon. I just moved here and was in search of a salon that could fix my orange brassy hair. I came across this salon, and oh boy am I glad I did. Everyone here is so professional, and welcoming. Lexie took the time to actually consult with me on what my hair needs were, showing me color options, asking how I wanted the placement of the color. Questions I had never been asked before. Pricing wise, I believe that they are super reasonable, especially for the amazing service and quality of the service you receive. The finished product is amazing, I have never actually loved my hair after a salon appointment, this time I LOVE my hair and the color. I have found my salon home in Rochester. If you are looking for a quality salon look no further. read more

What a beautiful salon in an amazing location! Kim and Nelson, the owners, are extremely welcoming and gracious hosts! They have designated parking for the salon which is key in this part of town! I can't wait to that advantage of the blow out bar! They carry amazing products and the over all pricing is very fair! I think I'll be making myself a regular here!! read more

Despite being the closest salon to the Mayo Clinic Physical Rehab unit, the salon will not take a customer in a power wheelchair. Disappointing. read more

I come from California and had an excellent stylist there ...but no one can outdo Lexi.!!!! She is FANTABULOUS!!!!!! read more

I have lived in and around NYC for the past 5 years, but just moved to Rochester and needed to find a new salon. I requested an appointment online for my sister to get a haircut and for me to get balayage and cut. The salon called me as soon as they opened and were able to accommodate us together for the exact time requested. Our stylists were ready for us as soon as we came in. Lexie did my hair and she is awesome - so friendly and talented! My hair turned out great (comparable if not better than my experiences in NYC). Lexie gave me her undivided attention for my entire treatment. Oh, and to top it off, it was very affordable! Will definitely be back! read more

Lou was absolutely amazing! I hadn't cut my hair in about a year or kept up my color so things were in rough shape. I walked out feeling amazing!! I am so happy with my color, I would highly recommend Lou. read more

Recently had my hair colored at West End and had a great experience! Extremely friendly and helpful staff and such talented stylists. I wanted a natural balayage and received just that. Kim, the owner, was my stylist and exceeded my expectations! I highly recommend you check this place out read more

I made an appointment for a Brazilian wax after purchasing a voucher on Groupon. I want to be clear - THIS WAS NOT MY FIRST BRAZILIAN. I am aware that they are painful, as I've had several. The Esthetician Courtney was either inexperienced or incompetent. She chose to use a hard wax (versus a soft wax with strips). I informed her that no one had ever used a hard wax before and she assured me that it was "gentler". NOT TRUE AT ALL. She did not get the wax off of my skin in one quick pull and had to pick the wax of little by little. I was shaking and crying by the end of my appointment. This was not my first Brazilian but it is the only one that has ever made me bleed, or cry. I will never go here again. And it will probably be a long time before I get another wax... read more

Bad service.. did not like the color. There was haircolor all over my forehead in the end. When i called back staff was of no help.