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    West End Salon & MedSpa

    4.1 (85 reviews)
    Open • 9:00 am - 5:00 pm
    Updated over 3 months ago

    Services - West End Salon & MedSpa

    Applying hair extensions

    Color only

    Cut and color

    West End Salon & MedSpa Photos

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    Reviews With Photos

    Paula A.

    I have never had a haircut from Jen but she is my go-to for color. I went in with a picture of what I had in mind and together we came up with some thing even better than what I wanted. She listens to me and offers suggestions as a professional that Help me make better decisions for my hair. Some of the other stylists were around and offered guidance where they had more experience which I absolutely love! I left feeling beautiful and pampered! PS: Her shampoos and scalp massages are to die for!

    Taken before driving home after blowout...disappintimg to say the least.  Date of service and picture: 7/18/2020

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    7 days ago

    Ask for IKaya. She's sunshine to your busy days at Mayo. It's been a long week and I needed the break.

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    1 year ago

    Great experience with Rachel for a haircut. In town for medical appointments- and I would highly recommend!

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    1 year ago

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    6 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    4 years ago

    Devonlee was fantastic! My new hair color and cut turned out exactly as I was hoping for.

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    6 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    7 years ago

    Lou was amazing! She will color your hair EXACTLY AS YOU NEED. The cut was what I wanted. She is amazing. Thank you

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    11 years ago

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    11 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - West End Salon & MedSpa

    What would be the cost of a color and cut for a woman ? Any close guess?

    I have short hair, and my color/foil/cut was $163. Worth it, given the quality, service, and atmosphere.

    Don’t See Your Question? Ask Away!

    Review Highlights - West End Salon & MedSpa

    “Lou, my stylist, did an excellent job explaining my options and outcomes for the highlights I wanted.”

    Mentioned in 7 reviews

    Read more highlights

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    Serenity Couture Salon & Spa - Rochester - This was AFTER my hair was colored, rinsed, dried, and curled. Stylist totally should have noticed as they were drying and styling my hair

    Serenity Couture Salon & Spa - Rochester

    2.9(60 reviews)
    1.3 mi

    I would highly recommend this salon! Amber C was my nail tech and she is the first one to ever…read moremake my nails the way I wanted them. she gets super close to the cuticle and my set looks awesome. she took her time and is passionate about what she does!

    Went in for false eyelash application. Website says $10. I get to the counter to checkout and they…read moresay total is $22! I state the website says 10. They said it is TWELVE for the application and TEN for the actual false lashes! I stated the website was wrong. I informed them that in no place did the website state the cost of lash was not included. They did not understand the significance of this deceptive pricing Onto the actual application, she seemed like a beginner. She did not trim the length of the lash. She really struggled to apply. I was patient, knowing the reason I was there was because I would struggle to do it myself, but when I get into the car and the inner corners are already lifting...it is rather ridiculous. And she got lash glue all over my face lol, when she used micellar water to remove, she also removed my makeup in the process and didn't offer to reapply any powder with the aveda makeup station 10 feet away. I didn't ask, she didn't offer. Disappointing customer experience in not being heard regarding changes needed to the website and in poorly trained employees.

    Photos
    Serenity Couture Salon & Spa - Rochester - This was AFTER my hair was colored, rinsed, dried, and curled. Stylist totally should have noticed as they were drying and styling my hair

    This was AFTER my hair was colored, rinsed, dried, and curled. Stylist totally should have noticed as they were drying and styling my hair

    Serenity Couture Salon & Spa - Rochester
    Serenity Couture Salon & Spa - Rochester - The amazing way the front looks.

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    The amazing way the front looks.

    West End Salon & MedSpa - hair - Updated September 2026

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